 | View Full Version : Lightone Server Down Again!!!! webtech 02-15-2002, 03:23 PM Gee, no suprise, I found that my lightone server (66.28.54.xxx) was down and its been 4.5 hours after notification of support@lightone.net and chris@lightone.net yet its still not backup. What pitiful service. I will be demanding a full refund because This server has not been up 45% this month. Chris, please contact me via email ASAP energy 02-15-2002, 03:45 PM Originally posted by webtech yet its still not backup. In case you want to know, the network is down, not your server. webtech 02-15-2002, 04:01 PM do we have an eta of the network being up? lightone 02-16-2002, 12:37 AM Hi, 45%? A little off don't ya think? 280 hours in a week, 6 hours of downtime equals to 45%? Isn't that like %2 downtime? Trust me, we know it's unacceptable, but come on. :) Also, we never received a cancelation. You were nice to us on the phone and never mentioned it. drewnick 02-16-2002, 02:50 AM The downtime has been bad but something tells me they will avoid such friction by engineering it right. :-) Drew ckevin 02-16-2002, 03:12 AM webtech, I'm sure you will be happy again after moving to the new NOC, my server moved last week and till now, it seems to have stable connection, no more down time. |