**********************PAST, CURRENT AND FUTURE CLIENTS****************

We have opened up the site called CobaltRackSucks.com. The reason for this site is to let everyone be aware of this companies actions. No including the slow downs, down times, and non-existant tech support. It has recently became aware that MAYBE Cobalt Racks has been switching RAQ3's and selling them as RAQ4's

If you are a past, or present customer, we would like to ask you go to our website and tell us your story, include as much info as possible, such as length of downtimes, tech support inquires, etc...

We also recommend new customers looking for a dedicated servers, stop by and see why theres such a uproar regarding Cobalt Racks.

Hey, funny idea, but be careful they may be able to shut you down.

They are horrible aren't they?

Is there another company providing GOOD service for similar prices?

dialtoneinternet may be able to help. They have some type of RAQ sale on.

I wouldnt recommend DialTone, i was with them and their connx is always going down, and they bill at the 95% thing...

Art,

I also recommend Dialtone Internet and also Digital Nation,

Regards,

Tony

Wait, I just saw Pesis or Garys reply here...

I guess you changed to Catalog.com and it wasn't good after all.

Nothing against you but your post about Dialtone Internet is incorrect. I can tell you we run multiple servers on Dialtone and they run 99.6% average per month, using an outside PAID monitoring system "redalert.com", not the free ones. Plus they host http://www.tracert.com , that should say something,?

Now on your 95%, there you go that is their secret, that
is how they manage to have 2 OC12 rings because they
pay for 3 DS3 and the rest they pay 95% percentile to their
providers when they need more bandwidth to route high traffic or attacks they just open the pipe.

Best Regards,

Tony

Just telling it how it was when i was with them :)

and its PepsiCoke...

You need to add either a message board or some type of posting board to your site. If they are indeed using Raq 3's and saying that they are Raq 4's then they can be sued. And if its happening over and over it is not a mistake. If you have proof you can always have a class action suit filed.


Originally posted by TheWatcher
**********************PAST, CURRENT AND FUTURE CLIENTS****************

We have opened up the site called CobaltRackSucks.com. The reason for this site is to let everyone be aware of this companies actions. No including the slow downs, down times, and non-existant tech support. It has recently became aware that MAYBE Cobalt Racks has been switching RAQ3's and selling them as RAQ4's

If you are a past, or present customer, we would like to ask you go to our website and tell us your story, include as much info as possible, such as length of downtimes, tech support inquires, etc...

We also recommend new customers looking for a dedicated servers, stop by and see why theres such a uproar regarding Cobalt Racks.

A new forum will be up within 24 hours!

It will be located at http://forum.cobaltracksucks.com


Regards

I have to concur with PepsiCoke, stay clear of Dialtone... In our 5 years of doing business on the Internet, I have never dealt with such a horrible company. From their billing, tech support, and the quality of their servers... What a mess.

Romero, you consider 99.6% a good average? Well I guess if I worked for them then I would also consider it good :)

Scott

Originally posted by scottlaw
Romero, you consider 99.6% a good average? Well I guess if I worked for them then I would also consider it good :)

Isn't that pretty decent??? I dunno what is expected per se, but that seems to be up there? What is acceptable to most people?

99.6% is pretty decent uptime, it is just sohrt of 3 hours a month. Some (not a lot) of the downtime monitored from taht 99.6% uptime could be due to the monitoring service - we use two (on trial at the moment) and it is owful, it keeps registering high packet loss and the server is fine, all traffic can get through but it still doesn't behave properly.

Just a note on the Cobalt RaQ machines....the are Plug and Play, but i think a better thing would be to consider them Plug and Leave....

the only time problems really start to occur is when people start messing with the "under the hood" modifications.

If you leave a cobalt as is, and only add things that are built for a cobalt (via pkg updates, and RPMS) then you should have any problems.

Also most problems can be fixed by simply upgrading the memory....

Hiya Jonese, nice to see you here.

thanks KDA... i try to make the rounds...

your url doesn't work. I have tried so many times for see your website. I would rent a server from cobaltracks.com but after i read your post, i bought a server from another company.

Thanks,

http://www.cobaltracksucks.com is now back online

Just a comment, if I may...

Why do you put such a huge "disclaimer" on top of the first page?

I mean, on the entry page one puts the thing that visitors interests most, right?

The site is made for current or potential clients of CobatRacks.com. Right? They visit the site, because they are interested in what you have to say about CobaltRacks.com. That's the topic of the site and that's what you should present up front.

I mean, a disclaimer, that's not wrong. But the disclaimer is only for one visitor you have: CobaltRacks.com themselves. In order to let them know that you have your act together. No need to put that at first, I think. Because it looks like you start by appologizing for having made the site ;)

By the way, the company really seems to be bad. I know about some other experience and will see if those people agree to provide a little contribution for your site :)

By the way I kinda regret the site doesn't present in the CobaltRacks.com layout anymore. I don't see any copyright infringement in that, since you'd use it to directly refer to that company, you don't claim it was your creation and use it like sort of a "parody", which, to my knowledge, is excluded from copyright protection (no legal advise.

On the other hand, I agree it is very important that you have well documented what you alleg on such a site. It's fine to protect email address of people who send you reports, but you should have their full contact information on file.

As to presentation of reports on the site, be sure that they provide precise information, especially the date, when each incident happend (at least approximately). Because, obviously, the older the reports, the less relevant they are for new customers. Therefore reports without at least approximative date could be missleading (e.g. if cobaltrack.com had meanwhile improved).

Originally posted by astra4
Just a comment, if I may...

Why do you put such a huge "disclaimer" on top of the first page?


Everysite like mine has some sort of disclaimer


I mean, on the entry page one puts the thing that visitors interests most, right?


The site is made for current or potential clients of CobatRacks.com. Right? They visit the site, because they are interested in what you have to say about CobaltRacks.com. That's the topic of the site and that's what you should present up front.


And i do, just check out the Horror Stories, which are mine and a few friends. I had over 5 servers with them. The whole frontpage discusses various problems i had with them, including the transfer speed which i really want to show everyone, a server-server ftp, but i dont have servers with them anymore, so i cant do such as thing

I mean, a disclaimer, that's not wrong. But the disclaimer is only for one visitor you have: CobaltRacks.com themselves. In order to let them know that you have your act together. No need to put that at first, I think. Because it looks like you start by appologizing for having made the site ;)


The disclaimer which simply states all facts on the website are true, along with proof, so that if cobalt racks decides to drop on by, they will make sure they know i am not just making up the facts on the site


By the way, the company really seems to be bad. I know about some other experience and will see if those people agree to provide a little contribution for your site :).


If they can show proof, i will be very willing to put their story on the site.


By the way I kinda regret the site doesn't present in the CobaltRacks.com layout anymore. I don't see any copyright infringement in that, since you'd use it to directly refer to that company, you don't claim it was your creation and use it like sort of a "parody", which, to my knowledge, is excluded from copyright protection (no legal advise.


I know, but just to be on the safe side, i changed it, I will be looking to parodying their new layout though :)


On the other hand, I agree it is very important that you have well documented what you alleg on such a site. It's fine to protect email address of people who send you reports, but you should have their full contact information on file.


Yup, and everything i have done, comes straight from the horses mouth, in terms of pings, tracerts and Cobalt Racks owns words.


As to presentation of reports on the site, be sure that they provide precise information, especially the date, when each incident happend (at least approximately). Because, obviously, the older the reports, the less relevant they are for new customers. Therefore reports without at least approximative date could be missleading (e.g. if cobaltrack.com had meanwhile improved).


Yup, Like i said, I really want to show how Cobalt Racks can screw you over, with a simple server-server ftp, last time i ran this, i was getting 13/kb, with other servers, like catalog to anywhere else, i can transfer a 400 meg file in 30 minutes, with cobalt racks, it took a good day or so. What they are doing is simple, filling up so much racks on one line that theres no speed left for any of the servers!
[/B][/QUOTE]

And i do, just check out the Horror Stories

Sure, I just wonder why not the other way round, the horror storys on the entry page and a link to a "disclaimer" page.

There's one more thing... The word "disclaimer" is not quite appropriate here I think. Because there's nothing you could disclaim and of course you cannot disclaim your responsability for the content of the site ;)

It's more like a notice addressed to CobaltRacks.com, I can't think of a proper word myself.

I agree, "disclaimer" sounds good though :)