Hello,

I have just been royally screwed by X-Gravity.net with my reseller plan :angry: and now need to find another one. Can someone recommend a reputable reseller plan that has good uptime that can offer me close to what I am looking for:

Quota: 2GB
Bandwidth: 40GB
cPanel/WHM
Private NS IPs
MySQL
GD w/ Freetype

PRICE: ~$18.00/mo

Thanks!

With the prices you're looking for, it shouldn't be that difficult to locate a new hosting company (and you'll get plenty of offers by virtue of posting here). :-)

I am curious as to how you were screwed by X-Gravity? What did they do?

Roj

Have been with Citadelhost for almost a year now.
Their email support was quite good.
You can see the uptime status from my website.

With that requirement I think It's not to dificult to find another good ones. Search in this forum and in the web hosting offers.

Regards,
Danny

I signed up with X-Gravity the middle of last year and had a great track record with them. They had the occasional problems but they were usually resolved quickly and the support was great. If I had any questions I could email or post in the forums and get a quick response.

Yesterday I received an email saying that there was some hard drive problems and they would have to replace the second hard drive. They promise backups of everything daily so I thought "No big deal"

Then I got an email today saying that they could not replace the hard drive and could also not recover any backups because the server was put together with wrong IDE controllers.

We are not able to get backups as they were on the server as well. We will be cancelling all subscriptions for those that were on hercules. As there is nothing we can do anymore, we wish you the best of luck with your new host.

Please do not reply to this email as it will go nowhere.

So, in essence, leaving a loyal customer out to dry. :mad:

Uh oh. That sounds like pretty bad luck for you. You should find out about which datacenter they were using since a lot of hosting companies that have to do restores get put into similar situations and don't want the wrong hands messing with their servers.

That being said, things can go wrong if the hosting company is unclear on what they want the datacenter to do. Anyhow, I feel your pain. :-(

Roj

Interesting, I recd this mail on 28th Dec from x-gravity:

Happy Holidays!!

As many of you know, we are expanding and because of this we would like to offer you some great deals for the upcoming new year!

1) Upgrade to any plan located at http://x-gravity.net/shared.php or http://x-gravity.net/reseller.php and get your bandwidth doubled!!

2) Refer 10 people to our hosting services and get your hosting free for life. (Only applies to shared/reseller hosting clients)

3) Sign up for a dedicated server at our sister company website http://thenynoc.com and receive 10% your recurring payment for 3 months!!

Thank you for taking the time to read this email.

Be safe and have a happy new year!

X-Gravity Web Hosting
http://x-gravity.net

Seems, now they are looking for some more customers.;)

Anyway, sorry to hear your story. Suggest you to look at http://www.webhostingtalk.com/forumdisplay.php?forumid=4 and use Hostquote feature to short list webhosts.

Also use search feature to find reviews on hosting companies.

From, my personal experience I can reccomend you to check www.sonataweb.net.

Wish you all the best in your host hunt.

The datacenter they claimed to use was the NOC in New York. Just looked on their website and they have this notice:

X-Gravity Co. moves into dedicated servers completely.

What kind of host would just dump all their clients because they had lost all the data on their server?

Anyways, I have received a couple offers that I am looking into. Please continue to send offers and I will consider them. I will post here when I find one that I decide I am going to go with.

err... it's against the rules for host to send you offers. If they did, you should forward those ones to the moderators (SoftwareRevue, Anon-E-Mouse, Oddfact...etc). Gotta remember, if a host can't follow the simple rules of a business forum, how the heck are they supposed to be able to serve you in a reasonable fashion?

It is against the rules even if I have solicited the offers?

Did I post in the wrong part of the board? :(

Yeah, even if the thread poster asks for offers, the host cannot send any. Unfortunately there are not any request forums anymore because of problems they created, however there is a HostQuote function available at http://www.webhostingtalk.com/request.php.

Originally posted by inogenius
err... it's against the rules for host to send you offers. If they did, you should forward those ones to the moderators (SoftwareRevue, Anon-E-Mouse, Oddfact...etc). Gotta remember, if a host can't follow the simple rules of a business forum, how the heck are they supposed to be able to serve you in a reasonable fashion?


I second that errrrr. Just think how much this is probably abused daily here. My guess is ALOT, and its not fair.

Originally posted by Martie
I second that errrrr. Just think how much this is probably abused daily here. My guess is ALOT, and its not fair.

Yet its the rules. If you cannot read the rules, and abide by them, then they shouldn't be here.

Originally posted by Martie
I second that errrrr. Just think how much this is probably abused daily here. My guess is ALOT, and its not fair.
No doubt about that. I'm almost 99.99999% (There's no such thing as 100% ... remember that) certain that the same people spamming through PM's are the same one's that will be out of business in 3 months.

Originally posted by inogenius
No doubt about that. I'm almost 99.99999% (There's no such thing as 100% ... remember that) certain that the same people spamming through PM's are the same one's that will be out of business in 3 months.

Couldn't agree anymore.

My company got screwed not once but three times in the past year. Luckily we found a great company this time.

usually the google adwords section (when searching google) helps to find popular hosting companies.

Sorry about the bad luck. We all hope you find some other company, who does hold up to their promises. Thanks for letting everyone know of this situation. Goot luck

Roman

anybody know about a good reseller account of 10 gb

Hi looking4hosting,

Is this 10GB disk space or bandwidth / mo?

Thanks

We hope you find some other company who does hold up to their promises

If the company wants to keep your business. They should send that HD to a drive recovery company. It will cost them $$, but many pro recovery companies can grab lost data. If they spent the $$ and got your data back, how happy would that make you feel?

:D

Cheers,

Carlos

Actually, I got notified on the 3rd that they are doing just that. Maybe they realized it was not such a good idea to screw over that many customers?

Anyways, I have found a new host and so far am EXTREMELY happy with them :)

Which host eaglefx? Keep us in the loop!

Roj

I went with Hostivo (http://www.hostivo.com/billing/index.php?aid=eag62522) They have fast and friendly support, very reasonable prices and a solid server with good speeds. I will try and post a full review once I have a little more time with them under my belt, but for now I am very happy with them! :)

Thanks for the review eaglefx! We look forward to having a long lasting business relationship with you.

Thanks,

Ryan Clark