I know probably a lot of you guys jumped on that $99 offer from http://4webspace.com. So how is it so far? Are you glad you did that? I'm contemplating to sign up as well, but I would like to hear your opinions first.

Is RaQ3 fast enough of a server to handle 10+ websites that are quite heavy on Perl/CGI? Would 128Mb of memory be enough? Right now I have a P2 350 Mhz with 256 Mb RAM and it usually has 70-50% of idle (according to top) and 50%-60% of free RAM.

Also, can you guys post your IP addresses (or e-mail me directly) so I can ping you couple of times during the day to see the connection speeds. Thanks!

Hmm, I just tried to traceroute 4webspace.com and here's what I got:

.......................
5 44 ms 26 ms 30 ms POS4-0-0.GW3.SJC2.ALTER.NET [157.130.197.117]
6 83 ms 36 ms 61 ms 158.ATM2-0.XR2.SFO4.ALTER.NET [146.188.144.46]
7 118 ms 69 ms 99 ms 190.at-2-0-0.TR2.SAC1.ALTER.NET [152.63.51.18]
8 174 ms 150 ms 102 ms 127.at-6-1-0.TR2.CHI2.ALTER.NET [152.63.1.193]
9 130 ms 283 ms 230 ms 296.ATM7-0.XR2.CHI6.ALTER.NET [152.63.65.109]
10 230 ms 291 ms 136 ms 190.ATM6-0.GW6.CHI6.ALTER.NET [146.188.209.181]
11 * * * Request timed out.
12 201 ms 250 ms 159 ms 204.50.128.138
13 273 ms 261 ms 327 ms core1-s5-1.edm.tera-byte.com [207.107.204.162]
14 287 ms 298 ms 139 ms 216.234.160.26
15 205 ms 149 ms 289 ms fw-tb-fxp0.edm.tera-byte.com [216.234.160.42]
16 177 ms 329 ms 223 ms 4webspace.com [216.234.174.122]


Is it normal to see ping times so high?! :eek:

the only reason i am considering a raq3 special is to be a dns server to park in development projects on until they are ready to go live. Seems like this time of year all dedicated hosts are busy or don't need my business :) - worse case was Verio/Dedicatedservers.com - not a single quote i requested came back with the right server/specs :eek: and none of my questions were answered - it wasn't like this before Verio took over.

i don't have a raq or used one, but i say 10+ heavy usage perl/cgi sites won't do too well on a AMD 300, 32mb raq - nor would 128MB ram

Argh, no those ping times (although ok), are not what I get. First, I'll mention this is my server, not the $99 special (but it is a RaQ3, colo'd there, so maybe this applies, maybe not)...

You seem to be getting slower pings dow the line (compare the CI2, CI6 hops):

10 174.at-6-0-0.XR2.SAC1.ALTER.NET (152.63.52.86) 6.719 ms * 7.367 ms
11 * 184.at-2-0-0.TR2.SAC1.ALTER.NET (152.63.50.146) 7.012 ms 6.307 ms
12 127.at-6-1-0.TR2.CHI2.ALTER.NET (152.63.1.193) 81.703 ms 81.580 ms *
13 296.ATM7-0.XR2.CHI6.ALTER.NET (152.63.65.109) 56.465 ms * 57.838 ms
14 190.ATM7-0.GW6.CHI6.ALTER.NET (146.188.209.173) 58.169 ms 56.961 ms 57.650 ms
15 * * *
16 204.50.128.138 (204.50.128.138) 87.240 ms 87.210 ms *
17 core1-s5-0.edm.tera-byte.com (207.107.204.158) 78.472 ms 77.957 ms 78.017 ms
18 216.234.160.225 (216.234.160.225) 78.540 ms 77.157 ms 77.735 ms

Ping times dont nec, have to do with the line speed or the host, a number of things can affect ping times:

#1. where your originating the ping from, if you ISP routes through a provider and that provider is slow, its not the colocations hosts fault.

#2. If you ping a busy server at the NOC, it can also cause slow ping times, again this has no reflect on line speed.

I can't beleive nobody has anything to say about 4webspace.com $99/mo RaQ3 deal?! Is it that bad? :) Or is everybody just too busy moving their files over to their new servers? :)

Uploading files (=.

Who said that tera-byte has good support ?!?!

I wrote to steve@tera-byte.com , noc@tera-byte.com , several times , but never got reply .

Did I send to wrong place or they consider 99$ is the less money that they can support ?

I sent them a sales enquiry asking them to clarify some points and received a response within 15 minutes. But it seems most companies are capable of responding to potential customers, but are no longer interested once you're a customer.

well that wasn't true in my case, steve and tim from tera-byte were very helpful via email, irc and this forum for setting up my little raq3 and helping me with my dns and my ordering of additional ips.

I sent them a email to sales@4webspace.com monday but never got one back.

why does it only come with one IP i thought you need 2 IPs to do your own DNS.

((The Secondary DNS Server Address must another IP address that has been allocated for your use.)) from this link

http://teamcobalt.interliant.com/faqs/setupdns.shtml

do you know of any other site that tells you how to setup and run primary and secondary DNS the raq manual wasn't the best same goes for cobalts site.......pictures really help me lol

I dont know how cobalts are setup but I know for a fact you can run everything in the world off of 1 IP IE a webserver, DNS Server, Mail server, ftp server etc, as we do it on many machines...

Originally posted by jakis
Who said that tera-byte has good support ?!?!

I wrote to steve@tera-byte.com , noc@tera-byte.com , several times , but never got reply .

Did I send to wrong place or they consider 99$ is the less money that they can support ?


Hmm.. I have noticed the same thing. There are times when I do not get a reply at all, or get it extremely late or I get really fast. Its kinda freaky sometimes!

sending email to noc@tera-byte always gets one response (automated) and if the question is readable it will get a second response (live) sending email to steve@tera-byte may or maynot get a response i get 2000 emails every day i cant respond to all of them so it really depends on what time of day you send it. and yes to do dns you do need two ip addresses one for each name server hostname

Steve

Im confused, according to cbaker17, you can run everything off 1ip, but Steve says you need 2ips. Is this Raq Specific or what?

Originally posted by Keeg
if the question is readable it will get a second response (live) sending email to steve@tera-byte may or maynot get a response


Steve, I sent email to support@4webspace.com, no reply too. i don't want to bother tera-byte with any request and I don't want to wait 1 days for no reply also , could you suggest who can I contact , do i have to go for phone call or need to resend mail every 30 minutes ?

Yea you need 2 if your running to dns servers on your one cobalt raq but why would you want to do that, you want your primary on your box, and have a secondary on a 2nd server.
But all in all you can run like I said a DNS server, Web server etc etc.. all on one IP in fact im doing it now on my personal server. YOU DO NOT want to run your primary and secondary dns servers on the same box....

The answers probaly obvious, but why not?

Because if lets say your running a site where someone hacks the box the dns is on and really screws it up at least theres a secondary on a seperate machine, theres also additional reasons, but thats one of the best....

Well, after not getting any real negative responses I decided to go ahead and get myself a server with 4webspace.com. Submitted the order on Monday. Haven't received anything besides automated order confirmation during whole day Tuesday, so I e-mailed sales@tera-byte.com. Got reply this morning that my server is already set up and that they sent all information to me by e-mail. Well, I haven't received anything so far. And it's been over two days now.

If anybody from 4webspace.com reading this, could you look into what might be wrong with my order? Order number -- 10549, my e-mail -- ww@pobox.com. Thanks!

If people at tera-byte rarely reponse customers for a few consecutive months(or sooner) , I'm sure many will leave.

I ordered mine at 6:35, got the auto reply at 6:40 and my login info at 6:57.

Originally posted by fatale
Well, after not getting any real negative responses I decided to go ahead and get myself a server with 4webspace.com. Submitted the order on Monday. Haven't received anything besides automated order confirmation during whole day Tuesday, so I e-mailed sales@tera-byte.com. Got reply this morning that my server is already set up and that they sent all information to me by e-mail. Well, I haven't received anything so far. And it's been over two days now.

If anybody from 4webspace.com reading this, could you look into what might be wrong with my order? Order number -- 10549, my e-mail -- ww@pobox.com. Thanks!
fatale i'm singloon the guy who recommended you check 4webspace out :) so have you gotten that info yet - check your email address

fatale, give them a call. Let us know what happens.

My e-mail is alright -- I got the automated order confirmation within seconds after all. My biggest problem is with the sales guy -- if I'm asking about my order, I definitely didn't receive any info they've sent. Why not re-send it to me right away together with his reply?! Well, I guess I should just call them tomorrow morning...

i resent your info the address does look correct in our order database according to the email you sent to our queue

Steve

I sent my order around 9PM CST and got my login information at midnight. Yeah!!!! Exploring now, but so far I'm happy.

Thanks,
Johnathan Brandon

Thanks, Keeg, I finally got all the info. Ya-hoo! :)

Glad to here everything got sorted out. Keep us posted on the happenings :)

Another new problem. I try sending an e-mail to admin@midhost.com and get a return saying:


----- The following addresses had permanent fatal errors -----
<admin@midhost.com>

----- Transcript of session follows -----
553 midhost.com. config error: mail loops back to me (MX problem?)
554 <admin@midhost.com>... Local configuration error

Reporting-MTA: dns; http://www.midhost.com
Received-From-MTA: DNS; f307.law8.hotmail.com
Arrival-Date: Thu, 7 Dec 2000 06:51:55 -0700

Final-Recipient: RFC822; admin@midhost.com
Action: failed
Status: 5.5.0
Remote-MTA: DNS; midhost.com
Last-Attempt-Date: Thu, 7 Dec 2000 06:51:55 -0700



What did I do wrong? I set up a MX record acording to the cobalt FAQ.

Post a copy of your dns record ill look it over...

Just a few questions for those that have there server setup already -

1 - Did the server come with its own smtp server?.

2 - If so open or closed?.

3 - I was wondering if any of you had noticed a speed increase since going to the dedicated server?. Since the virtual accounts there are slow.

I'm hoping our server will be up tomorrow, just depends on how fast a check gets from texas to tera-byte (=.

Eddie, you'll want to install the POP Auth. package on the RaQ (easy to install and works well). The very latest one didn't work for me (this was at the time I installed it), not sure what the current version is or which I have (ended in a 3, the one that ended in a 4 didn't relay the emails properly).

Edit: This is on my RaQ not the special, but same thing...

How would one go about installing that package?

Whats the url for it?.

Thanks Chicken.

Technics...I have a cable modem I usually download at 80kb/sec on most sites. I just upped a 10MB test file and had it download in 2:22 at close to 100kb/sec. So I'm happy with the speed.

To install any .pkg on a RaQ3:

1) Log into your RaQ's admin CP as admin.
2) Left menu: Maintenance
3) Top links: Install Software
4) Copy this URL into the field next to URL (top table):

ftp://ftp.cobaltnet.com/pub/contrib/binaries/RaQ3-POP-before-Relay-1.2-4.pkg

5) Click blue bar under that table labeled:
Install a '.pkg' Package

Takes roughly 3 seconds and you are good to go. This is the one I have on my machine and it works great.

So do you send your mail through outlook express?. using the mail server on your server . smtp.woobster.com ?.

Sorry just wanna get this right.

whyd ya post that twice cisites?.

Don't know. Last time I pressed reply and I got an error page, so I posted again.

What exactly does that package do?

I can now receive e-mail on my username@domain.com address, but can't send mail. I tried using http://www.domain.com and smtp.domain.com as the server. Is that correct, or am I way off?

[Edited by cisites on 12-07-2000 at 02:53 PM]

Yes, through outlook express set up POP3 and SMTP as either:

Server name (what you named the server).
IP address of the server.
Your domain.

On mine, I send it through POP/SMTP (same for both): woobster.com

Cisities, you need to install what I posted above in order to send mail out your server. Once you install this, you'll be able to send mail through an account that you've checked (check your mail, then send from the same account), for 15 minutes. It allows you to relay mail temporarily.

Side Note: Even with this, your ISP might prevent you from doing this, but that is another story. Without it though, you certainly won't be able to send mail no matter what. You'll have to just see about your ISP (if it still doesn't allow you to send after you've checked your pop account, then you might be using an ISP that blocks you from doing this).

How would i set it up so that its open and all domains on the server can send mail through there domain without using there own isp.

Or once installing this would it do the job for all domains?.

All domains.

Chicken if one of the .pkg files screws up the raq or doesn't work right can you uninstall it? If not how would you get rid of it if your not happy with the results.

Yes, you can uninstall it, there is an uninstall directory (telnet to find it, I can't quite remember it off-hand) and you just type in the full path and *poof*. Just like windows, things conflict sometimes. One of the updates killed the old version of the pop-auth (above), and I installed a version that was newer than the one I posted. Ended up not working and had to uninstall it and finally threw on the one I posted. Trial and error.

i just tryed to install the addon and got "this requires qpopper 3.0". Now i've searched around on the cobalt ftp site and nope cant find it any ideas?.

There was a qpopper upgrade on cobalt's upgrade page.

http://www.cobalt.com/support/download/raq3.eng.html

Way down the list somewhere... I believe this is it:

http://ftp.cobalt.com/pub/packages/raq3/eng/RaQ3-All-Security-3.0.1-6579.pkg

i emailed sales@4webspace.com early this morning, no reply yet...humm..

Give them some time. They are human too, who need sleep :)

yay! it worked thanks Chicken (=.

No problemo senior.

Relay email from these hosts/domains

In this section i put the domains and ips of the people who can use the relaying on the server?.

Doing that will prevent people using the server to spam right?.

This must be part of the RaQ DNS that I don't use...

Originally posted by Technics
Relay email from these hosts/domains

In this section i put the domains and ips of the people who can use the relaying on the server?.

Doing that will prevent people using the server to spam right?.
You should use this to prevent people from using your RAQ as a spam gate:
ftp://ftp.cobaltnet.com/pub/contrib/binaries/RaQ4-RaQ3-POP-before-Relay-1.3pre2.pkg

This will only authorize someone to send mail if he tried to get his mail (through POP3) first. That way you can have people on a modem with dynamical IP still able to send e-mails through your server.

Originally posted by Technics
Just a few questions for those that have there server setup already -

1 - Did the server come with its own smtp server?.

2 - If so open or closed?.


OK, a lot of people ask this and don't like my answer, but it's the truth. Running an smtp server on your RaQ (or any dedicated server) is *BAD* idea. An smtp server means that people can send email out through your server. Unless you are an absolute security guru, you will have spammers abusing your machine and we (or whoever your provider is) will have to turn the machine off. Sure, there are lots of things you can do to make it safer, but it's just not worth the effort. Any provider who tells you otherwise is more concerned with taking your money than providing a good service.

You don't need an smtp server. If you want to send mail, you must be connected to the Internet. That means you connect to a local ISP (dial-up, ADSL, whatever). Every ISP runs its own smtp server. Why not just use that one? It's faster because it's closer to you and it's much much safer. Your email program will let you set your reply address as anything you like, so that when people reply to your email, it will be sent to your RaQ (running a POP server is fine).

-Tim

Umm so installing the package that chicken said is not safe?. If not how do i uninstall it?.

Just a quick note on the RaQ3's they come with 32MB of RAM and i STRONGLY recommend you upgrade to 64 or 96 MB min.

It just makes better sense. and a happier machine.

Hi, I've already upgraded mine to 128mb and tera-byte have been brilliant throughout the whole setup.

But still going back to my question - is it unsafe using that if so how can i uninstall it?.

Technics...

I have taken the original Felix C's advice and installed the POP before relay .pkg (RaQ3) Thanks :)

This is also on some other servers I use but I didn't realise it was available for RaQ3 until pointed out in this thread.

If you train your customers to use this procedure(assuming you're providing hosting of course) this works very well and makes them feel independent of their ISP's by having a choice.

They will use the ISP's SMTP most times anyway then, if you explain the security aspect. Easy.

I tryed installing it but it wouldnt work. Said installation cannot be done or something along them lines. So where do i go from here?.

I signed up for an account with 4WebSpace also, and I've posted all my communication with them back and forth as well as my problems, at


http://www.webhostingtalk.com/showthread.php?postid=30972

Overall, I'm happy.

Patrick

I believe that some security auditing tools and log analyzer rely on email to send you a warning of detected anomalies or misuses. These tools are usually event-driven shell scripts of sorts.
Anyways, would it be possible to use mail or sendmail command without smtp package installed?

Originally posted by Technics
Umm so installing the package that chicken said is not safe?. If not how do i uninstall it?.

If you want to be 100% safe, then you wouldn't allow ANY user to send mail through the server. That's a given. You have three choices:

1) Allow users to send mail out the server.
2) POP Auth, so that users must check their account before sending.
3) Prohibit users from sending mail out the server.

The second is safer than the first, but the third is the only way to completely safeguard against people abusing the server. Completely meaning through conventional methods (not talking about someone cracking the box).

Does anyone need to send mail through the server? Nope *but* it is something people *do* look for in a hosting package. Offering a nice explanation and instruction on how to set up their email client (with domain.com as the reply to address), might be good enough. It's up to you whether you want to offer it.

I have a hard time following a 5 page thread that cover 20,000 topics, if you have a new topic IE one that has nothing to do with the company 4webspace, please start a new thread.

Well said!!

Can you please tell me what browser your using? I'm lucky if I can pick up 3-4, maximum 5 topics in this thread.

This is one of the most knowledge filled threads on the board. We just can't let it die like that :).

Nobody is forcing you to read it (=.

Still how do you uninstall on a cobalt raq3?. Its go every feature i could want in that control panel bat uninstall lol.

Eddie, what file did you install exactly? I'm not sure which version of the POP- Auth. I'll try to give you an exact answer.

It was the pop mail link you gave me. I wont uninstall it if its safe .... I did try sending through a lot of mail through the server and it rejected it saying relaying denied. I'm just being doubly cautious dont want the server to be shut down for spam.

Well, like I said, safe is relative. If you want to be 100% safe that no spam is ever sent through the server, you just don't allow *anyone* to send anything.

If you offer hosting to the genreal public, will you get some donkey who tires to send out spam? Most likely at some point. Will this be the exception rather than the rule? Yep.

It is really up to you whether you want to allow it, but at least the POP Auth is more restrictive than just opening up relaying for a particular ISP. If someone uses Earthlink as their ISP, you'd be opening it up to anyone with a Earthlink account. At least POP Auth requires the user to check their account, then opens the window, and closes it automatically after 15 minutes.

Originally posted by fatale
I know probably a lot of you guys jumped on that $99 offer from http://4webspace.com. So how is it so far? Are you glad you did that? I'm contemplating to sign up as well, but I would like to hear your opinions first.

Is RaQ3 fast enough of a server to handle 10+ websites that are quite heavy on Perl/CGI? Would 128Mb of memory be enough? Right now I have a P2 350 Mhz with 256 Mb RAM and it usually has 70-50% of idle (according to top) and 50%-60% of free RAM.

Also, can you guys post your IP addresses (or e-mail me directly) so I can ping you couple of times during the day to see the connection speeds. Thanks!

Hmm, I just tried to traceroute 4webspace.com and here's what I got:

.......................
5 44 ms 26 ms 30 ms POS4-0-0.GW3.SJC2.ALTER.NET [157.130.197.117]
6 83 ms 36 ms 61 ms 158.ATM2-0.XR2.SFO4.ALTER.NET [146.188.144.46]
7 118 ms 69 ms 99 ms 190.at-2-0-0.TR2.SAC1.ALTER.NET [152.63.51.18]
8 174 ms 150 ms 102 ms 127.at-6-1-0.TR2.CHI2.ALTER.NET [152.63.1.193]
9 130 ms 283 ms 230 ms 296.ATM7-0.XR2.CHI6.ALTER.NET [152.63.65.109]
10 230 ms 291 ms 136 ms 190.ATM6-0.GW6.CHI6.ALTER.NET [146.188.209.181]
11 * * * Request timed out.
12 201 ms 250 ms 159 ms 204.50.128.138
13 273 ms 261 ms 327 ms core1-s5-1.edm.tera-byte.com [207.107.204.162]
14 287 ms 298 ms 139 ms 216.234.160.26
15 205 ms 149 ms 289 ms fw-tb-fxp0.edm.tera-byte.com [216.234.160.42]
16 177 ms 329 ms 223 ms 4webspace.com [216.234.174.122]


Is it normal to see ping times so high?! :eek:


Heres my ping time

[Starting Ping....mbennettinc.com]
64 bytes received from mbennettinc.com in 102 ms, TTL=32
64 bytes received from mbennettinc.com in 97 ms, TTL=32
64 bytes received from mbennettinc.com in 98 ms, TTL=32
64 bytes received from mbennettinc.com in 114 ms, TTL=32
[Stats: Rcvd/Sent: 4/4, Min/Avg/Max: 97/103/114 0% Packet Loss]
[Pinging Completed]