Hi Everyone,

I hope you all are having a nice weekend. I just received a notice from Authorize.net informing me that starting Jan 2001, they are going to be imposing a charge of 5 cents per transaction, on top of all other charges. While this isn't a lot of money, I do oppose it on principle.

For the most part, their service is fine. However, they do seem reluctant to even discuss ideas to make the service easier to use for their merchants. (I'm refering to an idea I suggested that would make processing recurring charges much easier).

Does anyone have any suggestions for a reliable service like Authorize.net? Here's what I'd love to have:

1) Reliability
2) Easy to Use
3) A feature that would allow me to indicate that a charge is recurring.

In the past, I have seen a few companies that said they offered feature #3, but I can't remember their name.

Any help is really appreciated!

Thanks,
Briguy

Thats wierd iver recieved no notice from authorize.net about this.

Cbaker17,

Hey there. You'll probably receive the notice at some point. If not, you should definitely drop a line to their support to discuss. Here's the txt of the e-mail they sent:

************************************************************
Dear Authorize.Net Merchant,

Effective January 1, 2001, Authorize.Net will implement a mandatory
transaction fee of 5¢ for all credit card transactions processed in a given
month. This transaction fee applies to all credit card transactions
submitted through the Authorize.Net gateway for authorization and is in
addition to any per transaction fees you pay your Merchant Account
Provider. Because Authorize.Net bills transaction fees in arrears, the
credit card transactions you process in January 2001 will be billed and
reflected on your February 1, 2001 billing statement.

Authorize.Net is also pleased to announce a new tiered, discounted pricing
structure applicable to the mandatory credit card transaction fee, which
will also take effect on January 1, 2001. Under this tiered structure, your
credit card transaction fees will decrease proportionate to the volume of
transactions you process, as detailed in the table below. The discounted
price pertaining to the tier into which you fall is applicable for all
transactions you process that month.

1-10k Credit Card Transactions per Month 5¢
10k-25k Credit Card Transactions per Month 4¢
25k-50k Credit Card Transactions per Month 3¢
50k-100k Credit Card Transactions per Month 2¢
100k+ Credit Card Transactions per Month 1¢

For example, if you process 500 credit card transactions this month, you
would pay $25, based on 5¢ (you fall into the first tier with this kind of
volume) times 500 transactions. As your business grows, however, you may
qualify for a lower tier and a corresponding lesser mandatory transaction
fee. As an additional example, if you process 35,000 credit card
transactions you only pay 3¢ per transaction (for all 35,000 transactions)
and your fees would equal $1,050.

If you have any questions about this fee change notification, please
contact our Customer Support Department at the email address or telephone
number listed below. We appreciate your patronage and wish you a happy and
prosperous holiday season.

Thank you,

Authorize.Net
support@authorize.net
************************************************************
Take care,
Briguy