Howdy,

Merry Xmas, Everyone!

I'm trying to find something that can do the following. Hopefuly
PHP based and web based with a MySQL Database.

I need a task management system that can:

* Allow us to assign tasks to other staff member.
* Allow us to assign 1 staff member as the one to perform the
task. E-mail reminders daily to each user with a list of incomplete
tasks.
* Upon completion of a task, assign the task "ticket" to the person
who originally created the task to be looked over and checked.
* Once that staff member approves the work, the ticket can be
closed.

I basically need a way to manage a growing number of work to
do and a growing staff, at the same time help control quality.

Is there anything out there? I've tried HotScripts with mixed
results, nothing seems to contain everything I want and I really
am hoping to avoid developing this inhouse.

Thanks.

In the past I have used ITMS. I know it provides number 1 and 2 on your list. Not sure about 3 and 4. It is worth checking out though...

http://itms.sourceforge.net/

I looked at that on HotScripts. The second two features are very
important, it is hard to keep someone accountable for their work
if you dont properly track it and check it.

Internal communication is key, this is the only way to do it and
prevent conflict by keeping everyone accountable for their work.