Is it possible to check if a hosting company is actually a reseller? If you ask them they might just say they are not reselling...

Thanks.

hmmm aha you can ask them to create reseller account for you ;)

Sure, ask here we'll be able to figure it out in 95% of cases.

Andrew

Can you tell me why you would do business with someone you do not trust

WebAuth, that's exactly. Myself personally would like to know if a hosting company is actually reselling or not before doing business with them. How do we know if they are resellers or not?

Like Andrew said. Post the url here. There is little privacy here...

I have been wondering if these 2 are resellers:
midphase.com and pagesgarden.com

Donkey

Originally posted by Donkey
I have been wondering if these 2 are resellers:
midphase.com and pagesgarden.com

Donkey

Well midphase isnt a reseller. That much I know.

commonservers.com isnt a reseller.

Originally posted by Donkey
I have been wondering if these 2 are resellers:
midphase.com and pagesgarden.com


midPhase a reseller? heheheh

pagesgarden isn't either it would seem.

Andrew

as long as your getting a good price , I dont see why it matters.

Originally posted by captureroftyme
as long as your getting a good price , I dont see why it matters.

OMG .. another ignorant response..hehe.

Richard

Its a trade off. Resellers can often give better support to the umpteen thousands of small fry that want web services. The big boys have better things to do with their time and money.

However, some downstream resellers are only back bedroom operations, and the risk is that they can shut down as fast as they start up.

The main thing with resellers is to see how long they have been in business, and whether you can trace their physical address. You are also on safer ground if they are using a third party payment service. Then and only then - look at their service levels.

I agree with the tradeoff's. The bigger companies have an established client base that has probably been there since before the .com boom. Im a prime example of going with what was there in the beginning.

But then I have to give credit to the ones who resell because they dont need a ton of space for their client base. These would be your web designers, programmers, and even your smaller ISP's may not have their own servers.

When it comes to payment, if they do use something like paypal, thats the best way to go for complete billing control, cause you have to approve every payment. Dont like the service after a while? Pick up, click the unsubscribe in paypal, and move on!

I don't think so.

There are big companies with good reputation that takes good care of their clients.

Besides, being a reseller, you might not have enough money to hire more staff to give round the clock support etc. And if there is an issue, even if the reseller is willing, his host might not response to his tickets, take action etc.

I personally wouldn't go with a reseller, with so many other hosts out there...

I take your point. It is difficult to generalize - but its all about span of control versus cost. Logically, small retailers ought to be able to provide a more individualized service more cheaply than wholesalers - providing they are not being greedy and taking on more clients than they can handle.

One thing you can do, is check the DNS. Look at the name server. Goto that website. That will give you an idea. A good place to check the DNS is at www.dnsstuff.com. Take care.

Happy Holidays to you all!

digtox,

Take pagesgardn for example, a DNS check reveals that the server is probably at ThePlanet with the name severs NS1.THEPLANET.COM and NS2.THEPLANET.COM. So, what does it tell? He could and could not be a reseller, right?

All this pain and strain for something that really DOES NOT MATTER. If they have been in business for more than a year, and have a good reputation, and during your trials you get good support and uptime, then who really cares if he is a reseller or not.

Originally posted by Donkey
digtox,

Take pagesgardn for example, a DNS check reveals that the server is probably at ThePlanet with the name severs NS1.THEPLANET.COM and NS2.THEPLANET.COM. So, what does it tell? He could and could not be a reseller, right?

It could be either, it just says their servers are there....

anybody knows about www,**************.com - are they resellers - are they reliable?

As you can see the ***'s, that means they have advertised and got banned by WHT. Type the name backwards. Thanks

I was meaning it would give an idea. With most hosting companys, we make the ns to our domain. If they have WHM/cPanel, they have this option. It is for an idea only. Not "evidence", just a "theorey".

:)

thx

her3 it is
gnitsohbewucca:) :)

hm, never heared of that company myself. I will look at it for you. Just give me some time. :)

Thanks

Look at their forums. That should also help you. Make sure to read the "Support" ones also. And, see if you can get an idea if this is something you would like. The company seems to have few users, but this doesn't mean anything. Just remember, look around before you pay. Take notes. Save address. You will find your match. Good luck :)

In best regards,
Roman Wright

I would say they are *mostly* likely to be a reseller.

Look at their forum, there's google ads on it. Would a serious company do this ever? And since they are banned here, I doubt their business.

Plus, another idea to look at. Compare both, the unix and windows plans. This might also help you.

Good luck :)

Roman

I'm quite sure that they are not resellers.

No, they have a didicated server. :)

take care.

Hi there,

Sorry for catching this late. But Pagesgarden.com is not a reseller. We lease dedicated servers from servermatrix (upgrading servers from ServerMatrix to TotalContol Servers now), we run our own operation, we do not offer reseller plans as we haven't figure out a good way to manage it yet. We are small, and we'll keep it that way for a while to avoid situations that we can't cope with customer support.

Best regards.

Well a traceroute & some whois always tell you the truth

Originally posted by hyfong
Hi there,

Sorry for catching this late. But Pagesgarden.com is not a reseller. We lease dedicated servers from servermatrix (upgrading servers from ServerMatrix to TotalContol Servers now), we run our own operation, we do not offer reseller plans as we haven't figure out a good way to manage it yet. We are small, and we'll keep it that way for a while to avoid situations that we can't cope with customer support.

Best regards.

I'm glad to hear that.. Not many web hosting company owners are that open and honest about their business, I applaud you.

Happy Holidays

Richard

To be honest, I find the bigotry against resellers here appalling.

You want honest? I'm a reseller...yes...I do not own or lease the server I use. I've been in business for MORE then a year, have never had ONE negative thing posted about me on WHT and support my clients with the same fervor that a non-reseller would. I also though do support work for the company I get my reseller from and have accesses that others may not. But that's not really my point here. CWH is not my main source of income, but it's not a hobby either.

The fact is it's totally irrelevant anyway. Anyone can dish out $80-100 a month for a dedicated server and they would not be resellers. Doesn't mean they are ANY more reliable...they could disappear overnight as well.

You need not concentrate on whether a host is a reseller or not, but on how long they've been in business, their reputation, and their support structure. Many hosts start out as resellers and move on to owning/leasing servers once they have the client base to justify the cost.

ArtieFishill,

From my understanding it seems like they are complaining about resellers who get their service from another reseller (hell, possibly another 1 or 2 resellers) then the main source. When it comes down to that, some things can be lacking because you have so many points of contact and it can be complex and troublesome.

My 2 cents..lol.

Richard

Heh,

Call one contact for support and 4 other phone calls have to be made before something can happen. And two links in the chain are shaky operators who may or may not answer.

I love the fact that our clients get an intelligent voice on the second ring of our support phone.

i agree - i registered as a reseller - not beacuse I make my income by selling hosting - my core businnes is webmarketing and -design for small /medium businesses and I need to offer them a cheap and reliable hosting solution too.
Therefore it's imprtant to have direct acces to the hsoring company - that must bee samll AND reliable AND responsive.

I don't care ig they are grounded in us, europe or India.
Actually I'm looking for a 'open' indian hosting company - so I can tell my customers excatly who my delivers the hosting service - and I need a personal contact to them.
I haven't found one yet

Originally posted by WebAuth
Heh,

Call one contact for support and 4 other phone calls have to be made before something can happen. And two links in the chain are shaky operators who may or may not answer.

Thats exactly what I'm talking about.. :)

Richard

Originally posted by foxtrot-oscar
Its a trade off. Resellers can often give better support to the umpteen thousands of small fry that want web services. The big boys have better things to do with their time and money.

However, some downstream resellers are only back bedroom operations, and the risk is that they can shut down as fast as they start up.

The main thing with resellers is to see how long they have been in business, and whether you can trace their physical address. You are also on safer ground if they are using a third party payment service. Then and only then - look at their service levels.
I agree with that hosting with a small company i think is not as bad as it seems in most cases, for instance many of the small firms offer live support where as the huge hosts just do mail and phone:)

Small company does not have to rent the dedicated servers. When this small company starts growing and they'll get dedicated servers.

If you start a web hosting company, using the reseller will help you to saving your money before rent the dedicated servers.

No matter what company use reseller or not? It's about SAVE THE MONEY! For an example:
1. Use reseller - $50 monthly and you have very less clients, you're saving the money.
2. Rent the dedicated server - $200 monthly and you have very less clients, you're spending all your money and easy to lose your business.
3. You're rich, rent the dedicated server or whatever, you don't have to be worry about your real hosting company :D

Originally posted by iPixet
Small company does not have to rent the dedicated servers. When this small company starts growing and they'll get dedicated servers.

If you start a web hosting company, using the reseller will help you to saving your money before rent the dedicated servers.

No matter what company use reseller or not? It's about SAVE THE MONEY! For an example:
1. Use reseller - $50 monthly and you have very less clients, you're saving the money.
2. Rent the dedicated server - $200 monthly and you have very less clients, you're spending all your money and easy to lose your business.
3. You're rich, rent the dedicated server or whatever, you don't have to be worry about your real hosting company :D
Well yeh i agree with you but i understand why the guy who started this thread wanted to know, i mean like u might pay more for a shared hosting plan than the company does for the reseller:rolleyes:

Originally posted by iPixet
Small company does not have to rent the dedicated servers. When this small company starts growing and they'll get dedicated servers.

If you start a web hosting company, using the reseller will help you to saving your money before rent the dedicated servers.

No matter what company use reseller or not? It's about SAVE THE MONEY! For an example:
1. Use reseller - $50 monthly and you have very less clients, you're saving the money.
2. Rent the dedicated server - $200 monthly and you have very less clients, you're spending all your money and easy to lose your business.
3. You're rich, rent the dedicated server or whatever, you don't have to be worry about your real hosting company :D


Key word here for #3 - rent. Rent = bad for the long term; you don't
physically own anything, have no equity, and someone else can unplug
your servers if they want to.

Colocation is the smartest route to go for a small host. Buy a server,
and stick it in a datacenter. It's then YOUR hardware, not the datacenters.

Dan

very interesting thread, no host will say they are using reseller packages.

Originally posted by midphase-Dan
Key word here for #3 - rent. Rent = bad for the long term; you don't
physically own anything, have no equity, and someone else can unplug
your servers if they want to.

Colocation is the smartest route to go for a small host. Buy a server,
and stick it in a datacenter. It's then YOUR hardware, not the datacenters.

Dan

As if a co-located server couldn't be unplugged? Co-location means you own the server, but rent the location and lines it's on..they can just as easily shut you down.

As far as equity..well, if owning were such a great thing, why do people lease cars?

If you have dozens of servers, owning may be a good write off in depreciation, but if you only have a few (or even one), it's not really practical. Leasing, you can easily upgrade without much expense.

Scale is the keyword here.

Originally posted by kelvinklay
very interesting thread, no host will say they are using reseller packages.

Ahh..read the thread again..

I see nothing wrong with going with a reseller...it wouldn't matter to me either way..

it would be a good ieda to read the thread before posting replies

good new year
Henrik