Serverhost.com
February 2002 Special

In celebration of our new network, we would like to offer the following special:

Pentium 3 1000 MHz
512 MB PC133 SDRAM
40GB IDE Hard Drive
10/100 Network Card
100GB of Fully Burstable Data Transfer
Remote Reboot Capability
24x7 Monitoring
Redhat Linux 7.2 or FreeBSD 4.5
8 IP Addresses

$99 per month
$99 setup fee

Control Panel Options:
- Add DarkORB Cpanel/WHM for $75 per month
- Add Plesk 2.0 30 Domain License for $89 one-time
- Add Plesk 2.0 300 Domain License for $289 one-time
- Add Plesk 2.0 Unlimited Domain License for $389 one-time

Optional Upgrade Fees:
- Upgrade to 80GB Hard Drive for $75 one-time
- Add second 40GB Hard Drive for $125 one-time

Technical Support:
- Reboots included at no charge, unless deemed excessive.
- Advanced technical support available for $75 per hour.

Network Connectivity:
- Benefit from multi-homed, quality bandwidth!
- 66.154.95.68 is an IP address you can ping on the multi-homed network.
- 3000Mbps aggregate connectivity
- GigE connections to Epik, Marietta FiberNet, and Cogent
- Access to Level3, Sprint, UUNet, InterNAP, Exodus, AT&T
- GigE connection to WebUseNet (Qwest) and Fourthstage (Genuity, UUnet) scheduled for installation
- Full BGP-4 for so that traffic takes the best route

Minimum one month required. Data transfer measured using actual bandwidth usage. Additional data transfer billed at $2.00 per GB in 10GB increments. Additional IP addresses available at no charge, following ARIN's regulations (RFC 2050). Price valid for new customers only. Limit one per customer. Price is guaranteed to remain the same for as long as the customer chooses to keep the server. This is a limited time promotion. Legal adult content is permitted. Illegal or offensive content, UCE (spam), and IRCD are not permitted.

All pricing information contained in this offer applies only to this offer, and are only available at the time of signup at the advertised rates.

Sales contact methods: Phone: 877-778-8837, ICQ: 3000984, or sales@serverhost.com.

If you want to sign up, please e-mail us. We have limited availability - only one left - first come, first served. Thanks!

Will those servers be hosted in same NOC as serverhost.com?
I did trace to serverhost.com and it goes thrue cogent and dv2.net(?!?). Are you related to dv2.net somehow?

Originally posted by bitel.biz
Will those servers be hosted in same NOC as serverhost.com?
I did trace to serverhost.com and it goes thrue cogent and dv2.net(?!?). Are you related to dv2.net somehow?

No. If you want an IP address to traceroute to, drop me an e-mail and I'll provide you with one. We are not related to DV2 in any way - we just have some of our servers in co-location in their facility.

Nice deal Jeff - shame it isn't open for present clients too :(

BTW- can you kindly keep out of my dreams FFS! :D
Last night I dreamt I went to get a server from you, and you said the specials were all off now and that the only one you can offwe me was a P3 266 (?!) for $179 a month.

:D

--James

You had that dream too! Wierd :D Good deal, I will see if i can hurry up and find a reason for another server.

Good Luck

Justin Pierringer
http://www.bubblehost.com

Sounds good...
I've sent you some questions - hope for prompt reply.
BTW - why you do not allow first payments via check? Any reasons?

Best regards,
Edward

Originally posted by Capt_Nemo
Sounds good...
I've sent you some questions - hope for prompt reply.
BTW - why you do not allow first payments via check? Any reasons?

Checks are not a guaranteed form of payment. Collecting on returned checks is a pain. That's why we prefer VISA/MC/AMEX/DISCOVER.

What about "money order" or "certified checks"?
These days there are so many fraud visas :( and you have to be very carefull. Paypal?

Originally posted by bitel.biz
What about "money order" or "certified checks"?
These days there are so many fraud visas :( and you have to be very carefull. Paypal?

That's fine. We do not accept PayPal.

The thing that appeals to me the most about this deal, is the cost of support has come down. $75 an hour for support is nice - much better than the $160(I think) at the previous facility :)

Also Jeffrey, how much is it for additional IP addresses?
When you get on ICQ, can you msg me? I am always in away mode, but I am usually up and about at my PC.

Regards,

James

Hi Jeff,

Do you plan to offer 300 GB Cogent-only bandwidth at the same price?

Originally posted by twrs
Do you plan to offer 300 GB Cogent-only bandwidth at the same price?

Not at this time.

Originally posted by WildWayz
Also Jeffrey, how much is it for additional IP addresses?

There is no charge with justification, as the original post stipulates.

Thanks!

Aaah sorry Jeff - after I posted it, I read it above and was about to edit it when I had an email come in, which was telling me someone else replied to another thread on here, so I clicked it and it took me to that URL so I never changed it :(

--James

Is this deal still available?

I try to contact them on different ways about this deal put I didn't receive a response.
Maybe the company is dead.

- dom

They are very much alive - I spoke to Jeff on ICQ yesterday morning - he wasn't on for long though.

Just keep emailing him :/

James

Thanks james!

I'm downloading a mailbomber now, hope this helps ;)
I sent two mails to sales, one to jeff and a icq message, I have him on my list waiting for authorisation.
What else can I do?? I really hate if I get ignored all the time.
Well I prepare a intercontinental missile with a small message attached, I'm sorry if your server will be offline a few hours but I think this is the last chance to get their attention.

- dom

If I see him, or his support team pop up on ICQ then I will let them know to check back here.
Jeff does sometimes go through times of vanishing - but usually you can get hold of him.

Right now he is tucked up in bed :)

--James

Originally posted by archangel777
Is this deal still available?

Yes.

Originally posted by Voodoo Web
I try to contact them on different ways about this deal put I didn't receive a response. Maybe the company is dead.

Just got the first e-mail today, and I replied.

I just want to say that jeff contacted me and I could order the server. Now I hope it will work the second time to get a cheap server...

- dom

Is this still good? I need one like bad.
I tried the telephone number you have plastered all over your website, but got Josh, and he couldn't help me.

Thanks

Originally posted by sbrad
Is this still good? I need one like bad.
I tried the telephone number you have plastered all over your website, but got Josh, and he couldn't help me.

Yeah, you reached our Network Operations Center. Feel free to call me at 877-778-8837.

Can I run a gameserver on here!?

Originally posted by Snoozy
Can I run a gameserver on here!?

Absolutely! Call me at 877-778-8837 if you'd like to discuss, or drop me an e-mail.

Thanks!

Cool. I'm at school now :-P but we're paying 130 a month for a gameserver, and I can manage and run a full linux setup so its not an issue.

Do you have an IP I could ping? ping is everything, I know the hardware can handle it!

66.154.95.68 is an IP address you can ping on the multi-homed network.

Thanks!

where is your datacenter located?

Atlanta, I believe.

James

THERE IS ONLY ONE LEFT - FIRST COME, FIRST SERVED! :)

Call me at 877-778-8837 or drop me an e-mail.

Thanks!

It took a few days to get my server online due to lost packages.
Each time I contacted ServerHost or Jeff the response was quick and courteous. Looking forward to growing with them.

Originally posted by ccreighton
It took a few days to get my server online due to lost packages.
Each time I contacted ServerHost or Jeff the response was quick and courteous. Looking forward to growing with them.

Yeah, FedEx is being difficult. Anyway, everyone who has ordered should now be online. If you have any questions, e-mail me. Thanks!

Same here. Ordered Thursday, up Sunday night. Not *too* bad. Especially considering all the orders.

Have another server ready to go, here are the specs:

P3-1000
1024MB RAM
(2) 40GB Hard Drive

$99 per month
$349 setup

Here are two more that will be available shortly:

P3-1000
512MB RAM (not upgradable)
(2) 40GB Hard Drive

$99 per month
$224 setup

P3-1000
512MB RAM (upgradable)
40GB Hard Drive

$99 per month
$99 setup

Prices are as listed in the first thread.

Call, e-mail, or ICQ for more info or to order.

Oh yeah - one customer asked if this includes our 100% uptime guarantee - it most certainly does. Save over $75 off of our normal prices with this package with Cpanel. Keep in mind, however, that this is not a managed server, and that it is your responsibility to install software, and for the general upkeep of the server. If you want a managed server, visit our normal plans listed at http://www.serverhost.com/linux.html.

Thanks!

Hey man, do you have any servers left?

Yes, we do. Let me know if you're interested.

Thanks!

jkehe,

I gave you a ring last night & emailed you shortly after. I awaited a response from the first email, but never got one. So, after waiting, i forwarded you a copy of my original email & still no reponse.

Both emails were sent to: sales@serverhost.com. Are you having email issues or something, as i would have figured a response would have been sent by now. I want to set up a server with you, but that is very difficult when i cannot get a reply.

NOTE: i believe someone else had this issue from earlier in this thread. I can supply you with full headers of the sent mails. One was ~24 hours ago & the other ~12. Any help is appreciated.

Originally posted by nate
jkehe,

I gave you a ring last night & emailed you shortly after. I awaited a response from the first email, but never got one. So, after waiting, i forwarded you a copy of my original email & still no reponse.

Both emails were sent to: sales@serverhost.com. Are you having email issues or something, as i would have figured a response would have been sent by now. I want to set up a server with you, but that is very difficult when i cannot get a reply.

NOTE: i believe someone else had this issue from earlier in this thread. I can supply you with full headers of the sent mails. One was ~24 hours ago & the other ~12. Any help is appreciated.

Yeah, due to a Cpanel update, our e-mail server wasn't working properly. You can send it to jkehe@yahoo.com if you want to make sure I get it... however, the regular e-mail addresses should work fine now.

Hi Jeff,

I sent an e-mail to both jeffrey.kehe@plusweb.com and sales@serverhost.com more than 24 hours ago, and still no response. And judging by your responses to this forum, you've been online.

He just said his mail server was down... :rolleyes:

Originally posted by Snoozy
He just said his mail server was down... :rolleyes:

If it was down, it would have bounced the e-mail back to me, which it didn't.

Well, it bounced back for the test e-mails I sent when I fixed it. It was due to SpamAssassin, some new thing they put into Cpanel. In any case, if you resend it, I should get it.

Thanks.

SpamAssassin wiping out your voicemails, too?

Ok, that was below the belt. Sorry. :D

Originally posted by sbrad
SpamAssassin wiping out your voicemails, too?

Ok, that was below the belt. Sorry. :D

None of my employees have received voicemails from you. Like I said - none of us have heard about any problems from you until you started posting on here. We're more than happy to help you, however, you have to let us know that you're having problems. Our support number is 800-342-2706, and support@serverhost.com goes to our trouble ticket system.

Thanks.

Mr. Kehe.
I was trying to be nice, gently nudging you into providing support, while not screwing up your advertising.
The fact is, though, that I called that number you just gave a couple of days ago, and your administrator told me I had to call you for Cpanel support, because he didn't know anything about it. So I've called and left no less than two voice mail messages at YOUR number.
So I sent you a PM last night through WHT, and you responded this morning with the following:
Haven't seen an e-mail go through the ticket system - did the guys miss it? Send me an e-mail to jeffrey.kehe@serverhost.com and I'll be sure to look into why it hasn't been taken care of. Sorry for any inconvenience.
So I did so this morning. As of right now, I've had no response from you.

Please try to remember that I'm a customer, and plan to stay that way, as I've been very happy with hardware and network performance. But for God's sake, quit blaming things like your email server. I know what gets generated when SpamAssassin filters an email, and I know what I would have gotten back.

Originally posted by sbrad
So I did so this morning. As of right now, I've had no response from you.

I never received your e-mail... if you let me know what is going on, I'd be happy to help you. I just told you this on the phone.

Email at that address responded to quickly.
Thanks.

Hi,

I was ready to order from you on the 14th but you never got back even after a "reminder" email I sent, nothing. That doesn't look promising to a new or potential customer.

-Nordic

I apologize for anyone who has not received a prompt response. We've been having issues with our e-mail server, and while they've all been resolved quickly, we have lost some e-mail. Please resend any e-mails that you didn't get a response to. Sorry for any and all inconvenience.

We picked up one of these boxes... Nice so far, excpet, its the stock kernel that comes with RedHat 7.2, which has a huge security hole in it....


I don't mind updating SSH, and everything else on the server, but a kernel update is major in some cases, and should have been done before we ever got the box, and should have been done to all of your servers...


But we emailed your support, and they say thats advanced support.....


I'm posting this to warn people if you are weak at updating, then this company isn't for you....

Yo, how do I fix this hole? I've got a RH test box at home.

Originally posted by Snoozy
Yo, how do I fix this hole? I've got a RH test box at home.

To fix this, you have to upgrade the kernel from 2.4.7-10 to atleast 2.4.12

Do you have any dual p3 configurations? with higher setup fees?

Originally posted by Snoozy
Do you have any dual p3 configurations? with higher setup fees?

Sure, we can add a second P3-1000 for $149.

Ok so for 99$ a month.

What would my setup be for a dual p3 1 ghz with 1 gig ram and singlie eide hdd (size doesn't really matter)

THANKS! your response time rocks.

(size doesn't really matter)
I tried to convince my wife of that.
Didn't work.

sick. :angry:

sick.
Sick? Why?
Because she thinks we need a bigger hard drive, but I think it's ok like it is? Where is your mind man?

Riiiiiiiight, it's all about the hard drive size... LOL

any chance that these specials are being extended or that you still have any at this price. (i need 2 ASAP)

Originally posted by nate
any chance that these specials are being extended or that you still have any at this price. (i need 2 ASAP)

E-mail sent. :)

Jkehe,

Is it possible to reply to my support emails as well?!?

Originally posted by ccreighton
Jkehe,

Is it possible to reply to my support emails as well?!?

I have. I'll resend.

Originally posted by jkehe


I have. I'll resend.


Now how about answering my emails?

For support issues, please contact us at support@serverhost.com for normal support issues or 911@serverhost.com for emergency support issues. They both work fine - I have tested them.

Prohacker: We have received your e-mail, and responded in under 23 minutes. You have spoken to our technical support on the phone. The issue is being worked on right now.

From lurking here for quite some time I've noticed a couple of things that are constant regarding you Jeff. You seem to have the worst email system on earth. And I don't just mean the past few days.... of which I know a lot of people using cpanel servers and have not had any problems with spam assassin. This is just not a dig at you but just an observation after looking through many weeks of past posts. It seems you have never made a mistake ever.. it's ALWAYS the customers fault... it's always you've NEVER received their email. The only time you've ever admitted it's your fault is the last few days.. but even now it's not your fault... it's darkorb's fault, it's cpanel's fault, it's the customers fault because you're telling them they didn't left messages when they did, etc.

And you have the worst luck with shippers.. with bad parts... and you have more sickness than anyone I've ever heard of. This is from reading posts and contacting inviduals about your service after being interested in getting a server from you. It seems like every few weeks you're sick is the reason for not answering emails or just like usual, you never got it, it's the customers fault... or you have a bad batch of parts... or the shipper is late in delivering parts. If that many bad things happens to one person that never is at fault, I'd be scared to death to walk outside because of such bad luck.

And on more than one occasion you've not paid your bill at DV2 or the check got returned and your servers went off line. That's why you've changed data centers. But I know you'll say that's not true and that DV2 is lying.

I'm hoping you'll do more with this post other than dismiss and say it's not true. But this viewpoint is gathered from MANY people's posts, not just one or two, so there's got to be a lot of truth to this.

Now you can blast me and do whatever.

Originally posted by worldhost02
From lurking here for quite some time I've noticed a couple of things that are constant regarding you Jeff. You seem to have the worst email system on earth. And I don't just mean the past few days.... of which I know a lot of people using cpanel servers and have not had any problems with spam assassin. This is just not a dig at you but just an observation after looking through many weeks of past posts. It seems you have never made a mistake ever.. it's ALWAYS the customers fault... it's always you've NEVER received their email. The only time you've ever admitted it's your fault is the last few days.. but even now it's not your fault... it's darkorb's fault, it's cpanel's fault, it's the customers fault because you're telling them they didn't left messages when they did, etc.

And you have the worst luck with shippers.. with bad parts... and you have more sickness than anyone I've ever heard of. This is from reading posts and contacting inviduals about your service after being interested in getting a server from you. It seems like every few weeks you're sick is the reason for not answering emails or just like usual, you never got it, it's the customers fault... or you have a bad batch of parts... or the shipper is late in delivering parts. If that many bad things happens to one person that never is at fault, I'd be scared to death to walk outside because of such bad luck.

And on more than one occasion you've not paid your bill at DV2 or the check got returned and your servers went off line. That's why you've changed data centers. But I know you'll say that's not true and that DV2 is lying.

I'm hoping you'll do more with this post other than dismiss and say it's not true. But this viewpoint is gathered from MANY people's posts, not just one or two, so there's got to be a lot of truth to this.

Now you can blast me and do whatever.

I personally do not think this post was appropriate here :/
BTW - who are you as I am asuming you are someone else and registered under a false name.

James

Why is not appropriate? And a false name? Is WildWayz your REAL birth name? No, it's called a handle. That was my first post, why would it be a false name? I'm, like most, have lurked for a long time, looking for good deals on hosting and interested in a dedicated server. By doing a search on here for this person and company I compiled a large list of posts saying the same thing that I summarized. Tell me one thing mentioned that hasn't been expressed by someone else in this board. I just had to point this out after seeing his customers have problems and once again like always being told no this no that.. I didn't get your email, I didn't get your voicemail, your wrong I'm right, etc.

I apologize if someone got offended but almost every post on here and in the advertising forum has comments from others questioning the validity of the offer for the benefit of others. So this is no difference because not once did I make any accusations... all I did was comment on his bad luck he has so much of.

I'm not sure how commenting on email problems, server hardware problems, whether he pays his bills on time, etc. *is* relevant to this thread? Thread is old, a new sales thread can be started...

When you start posting that some one hasn't paid their bills, you post your full, real name. Otherwise, do not troll on the forum.