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View Full Version : THIS IS WHY WEB HOST SUCK
Ghostwriter 12-01-2000, 09:36 AM Yes as of today webexpose.net has changed the way they do hosting. I signed up for hosting do to the plans they offered, and without fail here is another host who decides to change the way they will host END USERS.
Now they want you to deal with one of their resellers! Bull****, If I wanted to deal with a reseller, I would have not chosen their service in the first place. what is with host these days, they offer one thing then within a month or two they change plans, prices, services, etc. Oh I know they have a little clause that they are allowed to modify plans, but come on folks this is going to far. I have been on the net for about 6 years and had to go through this crap many times. You guys know which host do this type of stuff, I seen the threads here.
Yes I am pissed! now I have to go and look for someone who offers NT & CFML and full CGI for my board. Can you imagine to my surprise this moring after seeing the site down and a page saying stay tuned to Dec 1, But dont worry current customers will not be affected MUCH. Not MUCH Huh!
Guess they think this is a smart move on there part. NOT
Bottom Line If I wanted to deal with a Reseller... I would have done so from the start. People be careful when choosing a host and always be prepared for surprises like this...I know what some may say "dedicated box" it sounds good but for a small site the cost is to much.
Well any info on a host that cares about it's businees, I am interested, and yes NO RESELLERS!
Spider John 12-01-2000, 10:20 AM A little thought on resellers:
They're not necessarily bad to deal with on two conditions:
1. They tell you who they're a reseller for.
2. The company they're a reseller for is reputable and honest.
The problems I seem to see with web hosts that use resellers to generate most/all of their business are that either the hosting service/prices/etc. is below the industry standard, or that their prices/service are good up until the reseller refers enough clients to cause a volume spike that the web host can't handle. That's when you get your server down times, price changes, and customer frustration.
In other words, don't necessarily discount a reseller as an option for selecting a web host; just be aware of who's behind the reseller to begin with.
Hope this helps, friend.
Chicken 12-01-2000, 11:01 AM I read the notice. Interesting. They're just shifting to more of a 'behind the scenes' type company. Hmmm.
Ghostwriter 12-01-2000, 11:02 AM Finding a good reseller is as bad as finding good host!
If I am looking to have a site hosted and prefer to deal direct with a host, this is what I want. If others dont mind dealing with a reseller fine this is what they want.
But the point was that Hosting companies today are just plain scewing folks looking for a decent service to host with. Folks I am not bashing ALL Resellers or Host, but just letting you know that this type of service is screwing all host/resellers just the same. Giving the hosting industry a bad rap. Why do you think there are sites like this one, and the other Hosting info sites...Ummm.
Why do you think Dedicated boxes are a big hit. Yeah some folks can do this, but for some with small sites we need the Virtual hosting, with and let me strees decnet service.
I am not looking for a host that has the BEST just one that still thinks that Good Service counts. Resellers can say they care and I am sure they do, I was a reseller, but having a few hosting companies change plans on me (Setup/Fees/Space/ETC... all within a couple of months) pissed off my clients, and they thought it was me trying to get more out of them. So who do you think got a bad rap... The hosting company, No me. No one knew who they were.
IF you know that your service is good and you take pride in offering your service... this post is not ment for you, it's for the many host out there who do businees this way.
Ghostwriter 12-01-2000, 11:08 AM I know they will be the backend, thats cool. Nothing wrong with that. But why take on new customers (within the last couple of months) knowing that you are working on a new structure, and plan. I dont think this came up in a week. I wasted alot time looking, now I need to go through the proccess again. Here I thought I did my research well, now I have to check myself.
Thanks guys it's just frustrating that I am going through looking for a host AGAIN in a short period of time.
mattan 12-01-2000, 11:19 AM I am also in the same boat and need to change host...
Actually, I was quite satisfied with them. I wish as part of good will, they will at least retain all the existing "end-user" accounts for previous customers
Ghostwriter 12-01-2000, 11:25 AM This is exactly what I was saying to myself, I was happy with them myself. That would have been great, but they say only until your hosting plan runs out. So if you singned up for a year you are not affected until the year is up. then you will have to go with a new host. bummer
mattan 12-01-2000, 11:40 AM Mine runs out end of this month (:-
Synergy 12-01-2000, 01:13 PM Well I have a couple clients and I am changing the price plans but it doesn't affect them as long as they stay with me. There is no point of changing prices when you areadly signed up. It should only effect the new customers. I believe host can really afford to put their old and loyal clients on the same price when the clients first signed up.
Ghostwriter 12-01-2000, 01:48 PM You are right, yes prices go up and I would have paid a few more $$ if that is what it was about. Till today I was happy with the service. I agree if you are a customer already why throw a monkey wrench in your operation. I just seen a thread from other folks about what was going on the last couple of days with this host.
Well I guess we know now...
Chicken 12-02-2000, 11:01 AM The one thing I dread is when people come to the board asking for windows hosting. I haven't a clue as to which hosts offer it, let alone which have reseller programs. I started a thread in the Advertsing section just so I could refer people looking for a host to the members here. I figured that although there are many hosts out there, why not pick one of our members?
What would ya'll think if I started a similar thread about windows hosts (only)? With a request for them to indicate if they offer reselling options as well?
Why not have them edit the post that is already there, specifying if they have unix/windows...ONLY. No plans, or nothing.
Doesn't Tera-Byte have Windows hosting?
I think that's a good idea......2 lists.....one linux/unix, one windows.
Chicken 12-02-2000, 01:46 PM To tell you the truth, (and yes I realize this should be discussed in the general forum), I almost regret asking for *just* the URL. Although it gives me a easy place to refer people, 5 pages of URL's aren't all that helpful either.
See these two threads for more information:
http://www.webhostingtalk.com/showthread.php?threadid=3550
http://webhostlink.com/showthread.php?threadid=3053
Spider John 12-02-2000, 02:44 PM I agree that there should be a separate section for NT-related hosts and the issues associated with them. Sometimes problems/issues with hosts are platform-specific (e.g. I've heard of people having problems with Burlee as a Unix host, but none as an NT host.) In addition, the pricing structure is radically different (and often more expensive) for NT hosts who provide any more than the semi-standard features (i.e. email account, at least 10 MB of space, 1GB monthly transfer, etc.).
Mind you, the final answer would have to be based on how many of us actually use NT hosts for our projects. So I guess that's the real question.
Ghostwriter 12-02-2000, 08:21 PM That would be a good idea.
Many folks use NT for some sites and Nix for others. The list you have is good, but going through the list of URL's... well ya know.
Maybe this time a simple summary of their best selling plan for Unix & for NT if they offer it. and of course the URL. Even as was mentioned two threads ( NT in one & Unix in another ) Right now I am looking for a Unix host to compare what I was getting with my NT plan, the only Major thing for me is Coldfusion, but I will do without if I can find a decent Unix plan.
If this list was in place already i think it would help me as well as others, currently looking or when the question is ask you can simply have them go to thread.
Well thank you got to continue my search.
Before I reply to this post, Tera-Byte does not run NT - they run Cobalt RaQ4s with ChiliASP! already installed. If you're looking for a decent NT host then you'll have to look at InnerHost, WindowsWebHost or dig through the forum for more.
Anyway, to the original topic. I must say I'm quite disappointed at the change made, as current Webexpose customers were given no notice of these changes. It particularly disadvantages users like myself who run a small little site (like a blog site or as a small hobby) and don't require reselling services.
At the same time, this is particularly hard for monthly users because it means I suddenly have to find a new host, back up my sites and hurriedly change my DNS, and particularly if your plan runs out in 48 hours. Thank goodness I was already planning a move to Tera-Byte last week.
That all said, I guess one alternative way to get around this is to use one of WE's resellers like Frontserve etc. - check their new Flashy site for a 'sample' of resellers.
AppleCider 12-04-2000, 12:12 PM Originally posted by Chicken
To tell you the truth, (and yes I realize this should be discussed in the general forum), I almost regret asking for *just* the URL. Although it gives me a easy place to refer people, 5 pages of URL's aren't all that helpful either.
Why not limit the advertising to 3-4 lines or so? I agree that urls alone are unhelpful, but I don't want to read through a ton of ad text either.
Chicken 12-04-2000, 07:41 PM I've chosen 5 questions. Really you can post whatever you want in the Advertsing forum, but I am limiting it for the thread I started only. This is just meant to be a quickie who's who of WebHostingTalk members who are hosts.
It has opened my eyes to who is a host here (I didn't even know some of you offered services!), and what they offer (just the bare information).
mattan 12-04-2000, 10:47 PM I was looking at centralinfo, but they dont have dedicated IPs anymore
Edward 10-09-2001, 03:12 PM Check out serverrack.net I had a friend who used them and he liked them alot.
Edward 10-09-2001, 03:16 PM Sorry about the above post I did not know we could not suggest a co.
My friend just said no.
dektong 10-09-2001, 03:46 PM do you know that this post is almost a year old? What's with some people here? They like to bring old...old ... posts! Please check the dats before replying to any post.
cheers,
:beer:
I just wanted to add my thoughts on the orignal poster's issue. I myself have somewhat mixed feelings on reselling. On one hand, you can get a very service-oriented reseller, due to the fact that they may not have as many clients as their provider - so this leaves the reseller more time to interact with their customers on a level that would be expected. On the other hand, reselling is often a stepping stone for those who want to go "big time" (if that's the right word) therefore, some resellers are often inexperienced and can't provide an adequate level of support, until they gain more experience. Then again, there are many full blown web hosts out there that can't provide an adequate level of support. ;)
Bottom line, it's just a matter of personal preference. Some people love the idea of reselling, and others don't get that warm fuzzy feeling.
Good luck with your hunt, Ghostwriter. That's an unfortuante situation.
EnigmaBiz 02-09-2002, 01:38 AM Originally posted by Edward
Check out serverrack.net I had a friend who used them and he liked them alot.
Please let me know who he is.. I woud like to talk to him. I'll private /msg you in a little...
I would die to know what d/l speed he gets!
SoftWareRevue 02-09-2002, 01:52 AM :eek2: What is this doing back?
Asher S 02-09-2002, 03:35 AM this is an OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOLD thread :eek:
Chicken 02-09-2002, 10:27 AM EnigmaBiz, please contact people directly rather than bring back a thread from 4 months ago.
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