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View Full Version : Wanted: Tech support person


MikeRamirez
12-11-2004, 03:44 PM
Thexxxhost.com is looking for a tech or ticket support person with ability to do live support on ICQ. We are a relatively small company with few clients due to our semi-dedicated plans. We do however have many servers to take care of. Most of our customers are hosting adult content.

We have a staff of 2 full time admins who take care of the servers, and will need an additional tech support person part time.

Please send a PM because I would like to know who you are on WHT, also provide your age, MSN or ICQ (I want to be able to chat). We prefer individuals and not plugin-support companies, since we have a small customer base and would like you to know the clients who are contacting you, and not treat them like a number or just another ticket.

- You must be available in the US timezone - let me know the hours and your country/location.
- You must be available by phone or SMS in case there's an emergency and we're unavailable. It won't be given to clients.
- You must be available on ICQ (and preferably MSN and live chat - PHPLive) for clients to contact you.
- You must have experience with CPanel/WHM and be able to solve common problems. We run RedHat and Fedora servers.

You will be paid a percentage of the profit (which I rather not mention on this board) and can expect $250-500 per month, however the work load is low and we don't expect you to do it full time either. This is a long term position, please don't reply if this is for one month only. Your percentage may be increased later on if work load grows and we all agree on it. Also note that our profit keeps growing.

EvilMan
12-11-2004, 07:18 PM
I have looked up the above things you have stated and feel that i am qualified for the above job. Will contact you soon

DMac
12-12-2004, 08:48 AM
Is this Job Still Open??

Thanks,
Dave

Mark S
12-12-2004, 04:13 PM
I am perfect fot this job - contact me.. I can start immediately!

Sourceone
12-13-2004, 06:11 AM
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-FAMILY: Arial">Mehul Jain (Mike)
Email address: Mehul.n.jain@gmail.com<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN><SPAN style="FONT-FAMILY: Arial">
<P class=MsoNormal style="MARGIN: 0in 0in 0pt">
=================

Position:Tech Support/ Helpdesk/ Sales support.
City/State/Zip/:&nbsp; Bombay/Maharashtra/400709
<P class=MsoNormal style="MARGIN: 0in 0in 0pt">Cell: +91 9820566751 MSN: mehuljain@hotmail.com
Location: INDIA
Relocate:N
Years Exp:2/3
Salary:Negotiable
Salary Type:&nbsp;USD
Position Type:&nbsp;PC
===================
Objective

To secure a long-term position which would make good use of my
computing, teaching, writing, design, communications and/or other
skills. I am especially interested in a work environment with a strong
sense of unity and team spirit. I would be willing to consider a
position which entails installation and configuration of new software
on a piecework basis.

*Qualification Highlights

Diverse background in troubleshooting and installing Microsoft Windows
applications, Networks, DOS-based applications, and other PC software
and hardware, including upgrades, drives, sound and graphics cards and
RAM chips.

Exceptional ability to learn new software skills and pass on those
skills to others. Ability to communicate new and unfamiliar concepts
clearly and simply to those with little or no technical background.

Telephone and hands-on Customer Support experience &amp; Web Hosting Sales.

Dedicated team player and hard worker, willing to tackle any problem
and able to formulate workable solutions based on the existing
strengths, abilities, and resources .

*Areas of Strength

Windows 95, 98, NT, Novell and DOS platforms
Help Desk , Troubleshooting and Tech Support
Cpanel and Web Hosting Support
Microsoft Office applications
Communication and teaching
Web Hosting Sales and Cpanel
Website design and maintenance
Desktop Publishing (Corel Draw)
Computer Graphics design (Corel Draw/Ulead Photo Impact etc)

*Experience

-Help Desk

Customer Assistance. This was a high-volume telephone tech support
position, dealing with Win95, NT, Netscape, MS Office 97, and a number
of in-house applications. Provided telephone tech support for Windows
95, 98, ME, 2000, NT, XP and MAC OS 8, 9 , 10 platforms.

-Freelance Tech Support

Restored crashed and frozen systems, installed security and other
software, sound and video cards and other hardware. Clients included
all over </SPAN><?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:country-region><st1:place><SPAN style="FONT-FAMILY: Arial">United States</SPAN></st1:place></st1:country-region><SPAN style="FONT-FAMILY: Arial"> and </SPAN><st1:country-region><st1:place><SPAN style="FONT-FAMILY: Arial">India</SPAN></st1:place></st1:country-region><SPAN style="FONT-FAMILY: Arial"> and private individuals.

-Web Designing &amp; Hosting Support</SPAN>

<SPAN style="FONT-FAMILY: Arial">* Having good knowledge of H-sphere and Cpanel.</SPAN>

<SPAN style="FONT-FAMILY: Arial">
Initiated and designed website:
target=_blank>http://www.aarti.tk (http://www.aarti.tk/)
target=_blank>http://www.frpmouldings.com (http://www.frpmouldings.com/)
target=_blank>http://www.smilewithsharad.com (http://www.smilewithsharad.com/)
target=_blank>http://www.smilepleaseclinic.com (http://www.smilepleaseclinic.com/)

NOTE: I have not been administering any of these sites for the past
year, and their owners have made numerous changes in that time. Broken
links and/or graphics are not my responsibility.

Waiting for your positive feedback.

Regards,
Mike<BR style="mso-special-character: line-break"><BR style="mso-special-character: line-break"></SPAN>&nbsp;