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View Full Version : Paypal cancelling subscriptions...


thomas.smith
11-28-2004, 04:49 PM
Paypal does cancel subscriptions if the customer enters a new credit card. Why is that ?? This causes me a lot of work ! Doesn't this mean that since credit cards are only valid for two years every Paypal subscription will be cancelled within 2 years and you will have to get ALL customers to subscribe again ?? Is it really like that or how does it work ?

Laws
11-28-2004, 04:55 PM
It's exactly like that. Have fun.

rghf
11-28-2004, 05:05 PM
If the customer removes a card then adds a new one it will break it. If they add the new one then remove the old one it should be ok

Rus

emzec
11-28-2004, 05:37 PM
I believe russ is correct, maybe have nice page describing that when your clients subscribe via paypal, and how to avoid that.

rbayless
11-28-2004, 07:37 PM
Just another reason to ditch PayPal and get a real merchant account where you have more control over your business ..

:beer:

Richard