Web Hosting Talk







View Full Version : JodoHost.com: Your thoughtful comments, please...


DesElms
11-23-2004, 04:26 PM
I do not know Yash from www.jodohost.com but I've seen his many postings around here and he certainly seems both responsive and to know what he's talking about, generally, and I respect him. So I hope he will not be offended by my soliciting painfully honest opinions about JodoHost here... if there are any bad ones, then perhaps they can be sorted-out here and we can all learn something.

Anyone following these fora can't have missed that, when it comes to combo windows/linux reseller hosting using HSpere, the following providers are generally considered at the top of their respective games:- MatrixReseller
- Reseller-Center
- Weberz
- DIY Hostingjust to name four. There are others, obviously. But these four seem to get a lot of attention and seem to have a lot of respect around here... and deservedly so, I might add.

In many WHT threads which compare these (and other) hosting providers, Reseller-Center, at $25/month for 2GB of space and 30GB of bandwidth, is oft cited as the least expensive of the bunch. Of course we all know that price, alone, should not be the determinant; but it's certainly understandable that Reseller-Center's price would get the attention of those who rank price highly among their considerations -- or for whom it's primary.

From among those for whom price is a high on their list of concerns, or for whom it is even primary, I am continually surprised by the fact that JodoHost is not mentioned in the various threads wherein people not only talk about the four well-known hosts listed above, but also tend to toss-in their own hosting recommendation as well. I did a comprehensive search of these fora for the strings "JodoHost" and/or "jodohost.com" and I found lots of postings from Yash wherein he was promoting his company (which, don't get me wrong, is a good thing); and I found lots of postings from Yash wherein he helped people and demonstrated his obvious expertise (also a good thing... in fact, a very good thing); but I find almost no posts from anyone wherein an honest -- perhaps even painful -- review and/or assessment of JodoHost may be found. I found this attempt at one (http://www.webhostingtalk.com/showthread.php?s=&threadid=319961), which wasn't helpful for what should be obvious reasons.

So, what, if anything, is wrong with JodoHost? Why doesn't it get mentioned around here in the same breath as the four well-known hosts listed above -- especially in light of the fact that its price for its lowest-end reseller plan (which is comparable to Reseller-Center's) is even cheaper than Reseller-Center's price -- which is really saying something, I would think, since Reseller-Center is the recognized low-price leader among the four big hosting providers I've listed above.

Of course there are differences between the offerings of JodoHost and the other four, but by and large they're all basically singing the same tune. In fact, it would appear that JodoHost even offers -- or is planning on offering -- some things that the others don't.

So what's the problem, then? Does JodoHost have a reputation elsewhere for less-than-stellar support? Have people noticed inordinate amounts of downtime? I mean, I admit that I did find, through a Google search, one thread -- on some forum somwhere that I can't now remember (but am willing to go back and find and post a link to here if you all demand it of me) -- wherein about a half dozen people spanning a time period of a year or so had some pretty unkind things to say about JodoHost support and how it's often prompt but contains little helpful information, and some complained of frequent outages, etc. But that thread full of negative comments about JodoHost seemed oddly singular and, therefore, out of place. Generally, my Google search found similar situations as we find here: Postings by Yash from JodoHost either promoting his company (and in a couple of places defending it) and/or helping others -- all of which, in my opinion are okay things; but painfully few, if any, postings from anyone saying "Here's why I like JodoHost" or "here's why you shouldn't use JodoHost," etc.

Could the problem be that, upon close examination, JodoHost is actually a perfectly okay provider, but there is simply a hesitancy by some here in the U.S. to use it because, though their servers are here in South Florida, they, themselves, are far, far away in India? And by that question I don't mean to imply that anyone around here is racially and/or culturally prejudiced against using a firm based in India but, rather, I'm wondering if people are not using JodoHost because of more practical reasons; because, for example, they perceive that India is just too far away or something and, therefore, they have a mental block about it; or that it's just too unknown and/or uncontrollable; or because they're worried about credit card fraud or something; or because there's no reasonable way to sue them in such a far awy place if they screw you or... well... you know... stuff like that.

Or... wait a minute... maybe I shouldn't eliminate racial/cultural prejudice as a factor. Painful as it is, I'd hate to think that that might play a role in it, but I guess I would be remiss not to ask, bluntly, if that's the reason why some folks are slow to either use JodoHost or to sing its praises here in WHT! Is there some kind of wacky, "I just don't trust Indian guys" thing going on around here? Is that it?

Why, if JodoHost really can deliver what it promises on its web site (which at least appears to be the case); and given that what it promises appears easily on-par with what the four big providers I've listed above are offering; and given that Yash is a frequent and respected poster around here, and that when he posts he's generally polite and helpful -- occasionally contentious, I have noticed now and then, but aren't we all sometimes...

...with all those things being true, why isn't JodoHost mentioned more around here in the same breath as the big four I listed earlier?

Has anyone who's reading this thread actually used JodoHost for long enough that they can provide an honest -- perhaps even painful -- review/assessment of them? Now, I mean?

How's the support... I mean, really? How's the downtime? What about failures and subsequent speed of recovery? Are both the servers and the datacenter's data pipelines fast? Is JodoHost's management and staff caring, respectful and responsive? Have there been billing problems? Is the support forum truly useful? Does everything work? Are things delivered as promised and on time? Is JodoHost truly hard on spammers so that its IP blocks don't keep getting listed in SPEWS and other places? Are there any nagging problems that might, in and of themselves, not be worth not using Jodohost but are, nevertheless, a pain in the rear? Etc., etc., etc.

Is JodoHost, in effect, the Rodney Dangerfield ("I don't get no respect") of WHT for no apparent reason; or are there actually problems that just haven't been talked about very much around here yet? If so, what, precisely, are they?

And, Yash... as much as I know you want to, please hold-off on responding for just a moment. I would ask that you kinda' let others chime-in for a while and then respond. Let's sit back, shall we, and see if we can learn anything from this, eh? If those responding here are thoughtful and candid, this could be really interesting. Or maybe not... just depends on how thoughtfully and seriously everyone is in their responses.

cartika-andrew
11-23-2004, 06:42 PM
Hi Gregg,

I have absolutely zero experience with Jodo Host, so I cannot specifically comment on them..

However, from the list you provided, I can speak to DIYHosting. In my opinion, I do not think you can find a better windows/linux h-sphere provider.

Hope this helps...

DesElms
11-23-2004, 08:32 PM
Originally posted by CartikaHosting
Hi Gregg,

I have absolutely zero experience with Jodo Host, so I cannot specifically comment on them..

However, from the list you provided, I can speak to DIYHosting. In my opinion, I do not think you can find a better windows/linux h-sphere provider.

Hope this helps...

Thank you.

Yes... as I mentioned in my thread-starting post, the credibility of DIY Hosting and the other three well-known, big players around here is well-established.

The question is:When people like you chime-in on threads like this one (and many others here) and recommend DIY or Weberz or MatrixReseller or Reseller-Center or any of the other well-known, reputable Windows/Linux combo HSphere providers with nice reseller programs, why isn't JodoHost mentioned, too?Is there something inherently wrong with JodoHost; its ownership, management, or staff; or its services, that isn't well known around here? Have they screwed anyone? Is their service bad? Are they, their servers or their bandwidth unreliable? Have they lost anyone's data? Are they unresponsive or, perhaps worse, responsive but in meaningless ways? Has there been inordinate downtime? Have they ever been disrespectful or rude to anyone? Have there been any billing problems? Credit card problems or fraud? Does JodoHost inadequately enforce its TOS or AUP; and/or does it allow spammers and, therefore, are all of its IPS listed at SpamHaus or SPEWS, etc.? Does JodoHost overrepresent itself or its capabilities or services? Does everything work? Does it deliver as promised? And so on and so on and so on.

Or is it weirder and more sinister than that? Are, for example, people in the U.S. afraid of dealing with East Indian companies (albeit, in this case, an East Indian company with its servers in the U.S.) for whatever reason? If so, let's be honest about it and get it out on the table, here. We might all learn something.

Everybody's talking about the four or five or six big, well-known players. But if JodoHost offers the same things as they do -- and for less money -- why isn't anyone around here singing its praises like they're singing about the other four? Why doesn't JodoHost get mentioned in the same breath as the others?

ldcdc
11-23-2004, 09:07 PM
Perhaps JodoHost simply doesn't have a significant number of WHT users as customers so they aren't "WHT established" as of right now. This kind of thing tends to take a bit of time to attain. :)

JodoHost
11-23-2004, 09:12 PM
We ran a 1-month campaign here at WHT and which ended in quite a number of sales. I'm sure there are some customers around here that have signed up with us. Would just like to answer a few specific questions if you don't mind

Spews > We were blacklisted once by them over 1.5 years ago. We took care of that issue immediately. We are currently blacklisted by NO anti-spam list. There are quite a few complaints about us terminating accounts for SPAM on our forums

Support > Earlier this year, we had problems with our support primary because we were under-staffed. Since then, we have increase our support staff strength to 10.

Location > Not sure what effect it has on sales but we do have a very good daily signup volume but yes, only 49% of our customers are from the US. We do have plans of opening a full-time office in the US soon.

NeoGen
11-23-2004, 09:52 PM
Originally posted by ldcdc
Perhaps JodoHost simply doesn't have a significant number of WHT users as customers so they aren't "WHT established" as of right now. This kind of thing tends to take a bit of time to attain. :)

If you search google or other forums, you might come across some threads on them, like:

http://www.sitepoint.com/forums/showthread.php?t=171066&highlight=jodohost
http://www.sitepoint.com/forums/showthread.php?t=143683&highlight=jodohost
http://www.sitepoint.com/forums/showthread.php?t=163681&highlight=jodohost

They are also listed on findmyhosting:
http://www.hostingassured.findmyhosting.com/fmh-ha.asp?id=6905

As far as location goes, I dont think its very important aspect, more important is overall service provided by the host and offcourse how knowledgeable the host is. If you look around, we have some pretty successful hosts from southeast asia!

ldcdc
11-23-2004, 10:07 PM
I said "WHT established", not "WWW established". :)

DesElms
02-07-2005, 10:23 PM
Originally posted by Yash (JodoHost)
I do request you use one thread instead of bumping up old threads I started this thread just over two months ago. That hardly makes it "old." Moreover, kneidels's having found it and then chiming-in -- albeit it two months later -- certainly doesn't qualify as "bumping."

"Bumping," when applied to forums, is a term usually used by those who would prefer that the thread in question would just escape everyone's notice and slip quietly into the archives. Is that how you feel about this thread, Yash? I mean... I never meant for it to be a negative thing when I started it. In fact, I sort of hoped it would actually help JodoHost a little by trying to get right out on the table for discussion whatever it is that seems to keep it from being listed alongside the other big HSphere-based, combo-Windows/Linux providers with reseller programs around here; and, if there is no reason, then to expose the fallacy of not including JodoHost in such lists.

I really meant the good and positive things I said about JodoHost and you, Yash, in my thread-starting post. It's simply a fact that JodoHost's feature set is at least on-par with, and, in some cases, possibly even superior to that of those others; and, additionally, JodoHost's prices speak for themselves; and, finally, your expertise and responsiveness -- at least around here -- is obvious.

So, then, why isn't JodoHost the hottest thing (among the HSphere-based, combo-Windows/Linux providers) around here?

I have some theories, but I was hoping others here would chime-in and help shed some light on it. And I most certainly did not intend for this thread to be a negative thing for JodoHost. Of course, if it turned out that way, in the end... well... I guess that's the power of WebHostingTalk. But I never actually thought that would happen. Rather, I think the fact that no one has really chimed-in here with any glaring stories about poor support or unreliable service might be a strong indication that maybe there really is no reason why JodoHost isn't better regarded around here. Of course, if so, then that just deepens the mystery, doesn't it?

So... why do you think it is, Yash? I mean... you guys are clearly workin' your butts off; your prices are right; and your reputation around here is certainly okay. Yet the three or four or five of your competitors that I listed in my thread-starting post keep being named around here in lists of favorite HSphere-based, combo-Windows/Linux providers... sans JodoHost.

If you had to guess, Yash, why do you think that's so?

EDIT: Hey... wait a minute. The post from Yash to which I'm responding, herein; as well as the post from kneidels to which he was responding, have disappeared while I was composing the above response. Why? And the post from Yash, below, appeared while I was typing this edit. The now-disappeared post from kneidels wasn't "bumping." And the thing I'm trying to get to the bottom of in this thread is legitimate. So why have the two posts referred to in this paragraph suddenly disappeared? By whose request? What's going on, here? Mods, I respectfully request that they be returned to this thread, please.

Yash-JH
02-07-2005, 10:28 PM
Gregg

The reason I said not to bump up old threads is that he has already posted in a number of old threads and I hate chasing down all of them and posting in them. It would have been better to use a single thread

We are doing very well in terms of sales and growth. We have an excellent reputation at various forums and very few negative things posted about us at WHT.

I have no explanation of why we aren't talked about at WHT, and I am really not worried about that either nor have I ever been concerned about it. Our reseller packages are relatively new. I suggest you signup for our services, give us a try and then come here and post back :)

DesElms
02-07-2005, 11:16 PM
Originally posted by Yash (JodoHost)
The reason I said not to bump up old threads is that he has already posted in a number of old threads and I hate chasing down all of them and posting in them. It would have been better to use a single thread.If you're going to be upset about the sad fact that people around this place tend not to use the search function to find the right and appropriate threads to which to add their comments rather than doing the lazy thing and just starting whole new ones, then I fear your time at WHT will be very unhappy indeed. It's true that it's frustrating trying to keep track of them all, but that's always been true about this wacky place... even back when it first started however many years ago. Also, I can't help but note the irony of your complaint given that kneidels, by his finding this thread and adding his comments thereto, was doing precisely what you appear to be saying you wish others would do: Keeping it in just one thread rather than starting-up all kinds of new ones that are difficult for you to keep track of.

But now I have a new and much more disturbing concern: Where did kneidels's post (and your response thereto) go? The only person who might possibly be unhappy about this thread returning to the forefront would be you or your partner. Did one of you ask the mods to remove those posts and, worse, did they? While there are certaily times when inappropriate postings should be removed, neither of those posts were. So why have they been removed? The integrity of these forums is diminished by such events. This concerns me very, very much.

Originally posted by Yash (JodoHost)
We are doing very well in terms of sales and growth. We have an excellent reputation at various forums and very few negative things posted about us at WHT.That's excellent news! Congratulations. I know how hard you guys are working, and you certainly deserve the success.

Originally posted by Yash (JodoHost)
I have no explanation of why we aren't talked about at WHT, and I am really not worried about that either nor have I ever been concerned about it. Our reseller packages are relatively new. I suggest you signup for our services, give us a try and then come here and post back :) I'd like to respond to this part outside of this thread, Yash... and when you hear/read what I have to say, I'm sure you'll agree that that would be better. Please PM or email me an email address for you where you'll be sure to see my message in your inbox, and to which you'll be sure to respond. Thanks!

anon-e-mouse
02-08-2005, 05:56 AM
When someone posts the same thing to many posts and then the host follows to post his same posts to the poster who bumped all those threads, it becomes very repetitious.