Hi,

Can anyone recommend a good windows host. Key features being

1. reseller account with mulitple accounts
2. Sql server support


Please dont' mention hostnexus, ddi or exovian.

Hi, try to get a host quote http://www.webhostingtalk.com/request.php

already done that, but i would rather get recommendations from current clients of webhosts

Check out www.weberz.com . I have been with them for the past 14 months, and I can very well say that Tracy has provided nothing sort of a great service.


Amitabh

Been with infosaic.com for about a year now and they have been great so far :) Lucked out with this host, I've been through some really bad hosts in the past.

I can fully recommend DIYHosting.com for a windows reseller account. Best support in the business.

I am currently a Haloserve customer (Dedicated Division of DIY)

thanks, i think i'm going to go with DIY. will update everyone as things progress.

subodhm,

You have made a good choice!

DIY is well respected on WHT and from the looks of it know what it takes to keep their clients happy.

Be sure to post back and let everyone know how it goes.

Beware this guy is a resource hog. He has about 300 subdomains and he will kill your SQL server. I had to tell him to get another host. Would have loved to accomodate his needs but he really needs a dedicated server.

And to top it off, he posted bad feedback in a thread praising us (http://www.webhostingtalk.com/showthread.php?s=&threadid=343846&) when his problems are all his own. He might have made a bad choice in Exovian and DDI but his problems at HostNexus were all his own.

Nexdog, i'm extremely surprised by your statements. First and foremost i posted honest feedback on my experience with host nexus. And no, my problems are not my own, the fact is your windows hosting team were not competent enough to handle it. There were not only issues with SQL server, but with email and domain creation. As for me being a resource hog that's simply ridiculous, if you have any stats to back that claim up, please post them for everyone to see. My sites are small and have very little traffic, it something special if they combined exceed 2 gb data transfer. I thought that you would be more responsible than just shoot your mouth off.

anyway i'm with DIY now, lets see if your claims are true and i hog up their resources. time will tell. :D

I don't need the stats to back them up and I'm not shooting my mouth off. Your database frequently hits the 100 connection limit that we set for it hence the SQL errors you get. It averages on 60 - still huge. Can only imagine the damage it would do on a server running mssql as localhost. :eek:

As you're looking for another host and we will expect a refund request according to our money back guarantee, I guess I'll instruct our incompetent techs not to give you anymore support. ;)

Obviously you know very little about servers and databases and how queries can affect servers due to your comments. I have an excellent reputation here for calling it as I see it and everyone knows how much I hate bullsh_t so some newbie coming in here and badmouthing me and my company leaves me unruffled. :gthumb:

DIY is indeed an excellent company and so is FluidHosting but I will share our experiences with you with these long-standing members of the community who I respect very much.

Laurence, Laurence, Laurence, I never talk to my customers like that, even when they are not right. Haven't you heard the phrase "The customer is always right". Newbie? what makes you think i'm a newbie? As for experience about databases and queries and programming, i have plenty of experience in those areas. True, i don't have much experience in web servers and control panels. But, i have an excellets sys admin who looks after that side of our operation, so i don't need to worry about that. And if you feel i have bad mouthed you? I apologise. I was merely stating the facts, if anything you started the bad mouthing. Anyway, lets end this here, I hope you are mature enough to do so. I'm still thinking about the refund, i might still keep your server for my smaller sites. so, please ask your techs not to withdraw support, unless they receive a cancellation request.

I didn't start the bad mouthing, I saw it as my duty to the community to warn your potential new host of the dynamics of your website(s). Never heard of the customer is always right, is that a new concept in customer service? :emlaugh:

I just find it amusing to tell a customer that everything they say is right whilst I'm hitting the delete button. Rather than pamper egos, I usually assist clients by educating them on certain issues. Clients either love it or hate it. The ones that don't like it move on and we are left with an appreciative client base and the more appreciative the client base, the more the techs want to work for them. That is our secret and that is why we excel at what we do. In a way, we are actually choosy who we want to work for because that is what this is. You aren't just paying us for a service, we are actually working for you. I think most hosts will just take anyone's money and hide behind false support comments but I've never been like that. I want to build (and have built) a service where clients, admins and techs interact daily in a great atmosphere even when the going is tough and that has to be backed up by brute-force honesty. You can ask any tech out there and they will tell you the worst thing in their day is doing something for a client that is pushy, rude, unappreciative or unwilling to listen.

Basically, you can't tell a customer he's right when you're trying to explain to him that he's wrong. This is illogical. We love our clients, we have the best clients in the world because they know what we expect of them and we know what they expect of us. Needless to say this is not everyone's cup of tea and within the first month of someone joining HostNexus, they know whether they want to stay forever or not. Month 1 at almost any host for people is a kind of "weeding out" phase where hosts and clients get to know each other, their systems etc and if there is compatibility, a relationship blossoms. There is no false bs with us, there is just plain and honest interaction that leaves people on both sides smiling. Almost very ticket I close, I close with a smile. :)

Anyhow subodhm, I hope you do find compatibility at DIY, God knows it's time you find it somewhere.

Well, then i think we have both accomplished what this forum was intended to do. Make people aware of the hosting business. You warned people about the dynamics of my website, and i warned people on the dynamics of your windows operations. Well the phrase "The customer is always right" is quite a famous one. I'm surprised you've never heard it. You, of course don't need to take it literally, but what it means is that you have to be tactful while dealing with customers. I think its pretty important that you pamper peoples egos if you want to be successful in business. Its nice to know that you close tickets with a smile, if only people could open them with one, it would be a wonderful world:D. I thank you for wishing me the best with DYI. You're right its about time i find a reliable host, haven't been able to find one so far.

Kudos to both of you for using this forum in the manner in which it was intended.

Thanks for the appreciation :D

Originally posted by subodhm
Well the phrase "The customer is always right" is quite a famous one. I'm surprised you've never heard it.
I was just being sarcastic. But I also took the opportunity to you (and WHT) what I think of this phrase. You'll notice it's most popular with consumers and vendors just roll their eyes when they hear it. It is illogical to say anyone is "always" right and I just expanded on it to explain the principles on which we base our customer service. :)
I think its pretty important that you pamper peoples egos if you want to be successful in business.
We are successful and we don't pamper people's egos. If you rely on ego pampering to be successful then you have something inherently wrong with your business. We are respectful and cordial, of course but we concentrate on the more technical side of things and focus on education and development. Often we guide clients to the answer rather than just tell them and this is very much appreciated by most. I find that most people want to learn new skills and just like me, when they solve an issue themselves, it gives them a great feeling of self-satisfaction. :)

Anyhow, our techs are there to assist for the rest of your stay with HN - no matter how long that will be. Simon says he will be monitoring your site carefully so I hope DIY can accomodate your site's needs.

:) Let's just hope this is the happy end of this whole story. Good luck everyone! :)