Hi,

Alivewww.com (parent company: UKALIVE) have just set-up an exclusive reseller deal, offering the following for only £34.99 per month:

Host Unlimited Domains
You can host an unlimited number of domain names and sub domains on your account for no extra charge.

Unlimited Virtual Servers
You can create an unlimited number of full virtual servers. You can allocate disk space and data transfer quotas as well as setting up control panels, ftp accounts, SSL and databases.

Unlimited UNIX Disk Space
We do not limit the amount of disk space that you may consume.

Unlimited POP3 Mailboxes
You can create an unlimited number of POP3 mailboxes within your account for your own use or to resell to your customers. If desired, your customers can also have an unlimited number of POP3 accounts.

Unlimited Autoresponders
Autoresponders reply to incoming email instantly and automatically. You can set up an unlimited number of autoresponders for you and your customers.

Unlimited Email Addresses
Configure as many email addresses at each of your domain names as required. Mail to any address can be sent either to a POP3 mailbox which you create or forwarded to an existing email address elsewhere. Mail sent to an address for which you have not configured a specific destination can be sent to a default location.

Unlimited Mail Groups (MRA)
A mail group enables a single email message to be delivered to multiple recipients in your organisation. An unlimited number of MRAs can be created on your account.

Unlimited Sub-Domains
Sub-domains are in the format of sub.domain.ext. You can set up an unlimited number of sub-domains for you and your customers.

Unlimited Web Users
You can set up an unlimited number of Web Users for you and your customers.

CGI Scripting In Perl & C
Each account you create is equipped with its own CGI directory, allowing your customers to install and develop their own CGI scripts. We support cgi scripts written in Perl and precompiled C.

PHP4 Scripting
PHP is a powerful server side scripting language ideal for the creation of dynamic data driven web sites. The latest release, version 4 is installed on our servers.

Apache ASP Support
Our UNIX servers allow you to run ASP pages for the creation of dynamic data driven web sites.

mySQL Database
mySQL is a powerful database engine designed to provide fast access to stored data. Create and manage an unlimited number of databases for your own use or to resell to your clients.

PhpMyAdmin
All accounts have access to PhpMyAdmin in order to administrate your MySQL databases.

128 Bit SSL Secure Server
You have access to a shared secure server under the domain name secureurl.co.uk in which you can create anonymous secure space for your own use or to resell.

Microsoft FrontPage Server Extensions
FrontPage 2000 extensions are installed on our web servers. This allows you and your customers to take advantage of the dynamic features and publication wizard in Microsoft's web page authoring software.

Server Side Includes
Server Side Includes enable the addition of dynamic elements to HTML web pages. Automatically insert dates, file information and other HTML documents.

Secure Directories
Restrict access to certain areas of web sites and configure as many usernames and passwords as required.

Apache Error Pages
Replace the standard uninformative error responses of your virtual servers with a customised page of your choice.

Graphical Web Site Statistics
View real-time usage statistics for your web sites, see how many people are visiting your sites, where they come from, what search keywords they use to find you and more. Statistics are provided for all domains via the control panel.

Web Based Control Panel
Manage all aspects of your customer's accounts via an easy to use online control panel, set up and manage domain names, configure email and FTP accounts, set-up web users, administer databases and more.

Unbranded Control Panel For Your Clients
Your own unbranded control panel accessible via https://www.yourdomain:8443/ includes all the features of our standard control panel for each of your customers to use. The control panel is kept on a secure server for maximum security.

Unbranded Help
Unbranded online support documentation integrates with the control panel. Your users can refer to this documentation for help using their hosting package.

30GB Monthly Data Transfer
Each time your site is accessed data is transferred across the Internet, our transfer limits are high, less than 1% of our customers exceed them. Additional bandwidth is £0.01 per MB.

Technical Support
If you should run into difficulty with your account, e-mail technical support is available 24/7.

State Of The Art Data Centre
Your sites are hosted on state of the art servers housed in the Docklands, London.

Anonymous Name Servers
Your domain names are hosted on name servers in the format ns1.dnsww.net ensuring that there is no reference to Alivewww in the whois output from your domain names.

Personal Name Servers
If you require personal name servers, each with their own unique IP address in the format ns.yourname.com on which to host all your domain names, then we can provide these for an additional cost of £20.00 per year.

IP Addresses
Additional IP addresses for your own use or to resell are available for £10.00 per year.

Full DNS Control
DNS control for you or your clients can be purchased for a £10 set-up fee. You can then administer the DNS in real time via the control panel.

Instant Account Activation
Place your order online and your account will be set up within seconds. You can begin to use your account immediately.


> Further discounts are available if you pay quarterly or yearly. We currently use the Plesk Control Panel. Further details, and the ability to signup can be found at: http://www.alivewww.com/reseller.php

Kind Regards,
Andrew.

How limited is your unlimited?

The offer sounds good but the only thing is that "unlimited" word. The biggest group on this forum does not believe in unlimited offers!

On your reseller page there are no further details, which cpanel do you use?

Here we go again....:rolleyes:

you sound like donhost. evil.

:sickface: U
:sickface: N
:sickface: L
:sickface: I
:sickface: M
:sickface: I
:sickface: T
:sickface: E
:sickface: D

You allow unlimited virtual servers, regardless of how much cpu they eat? And where do you get these "unlimited" harddrives i keep hearing so much about? :D

(beware of my elite firing squad, they have unlimited potential)

How much CPU time do your customers get? How many customers do you allow per server? I suppose this is not unlimited.

Hi,

My apologies - I didn't keep an eye on this thread.

I would like to admit a mistake on my behalf. 'Unlimited' does not exist - we actually provide 'Unmetered'. That is to say, we will not prevent you from using any number of pop3 accounts etc. or domains / virtual hosting servers etc. Even if we end up having a complete dedicated server, just for your account, it's not a problem - we will honour our agreement. Though of course, there is only 30.0GB of bandwidth - £0.01p per MB that you go over.

I hope this helps,

Kind Regards,
Andrew.

Hi,

I would like to ask why people here are to eager to shoot down unlimited deals - now, I can see your point to a degree, but we have lot's of very happy resellers and there has been no problems.

Therefore, taking you as a hosting market, I ask, what sorts of figures would you believe?

Kind Regards,
Andrew.

Unmetered is just as bad as there has to be a limit, on server side and on the side of your compan y going broke, that is why you wont honour it :rolleyes:

Regards
Ben

Hi,

My apologies - I forgot to answer the CPU question:

Each user may run a maximum of 20 processes. Processes may only run for 24 hours, they may use at most 120 seconds of CPU time.


Kind Regards,
Andrew.

We smash unlimited because there is no such thing. That's like saying you have a 199GHZ computer in your basement collecting dust. it just isn't so. unlimited is bad because when the hosting company starts to get low on resources they find and force reasons to close accounts, delete files, etc, to get the resources back.

it's a terrible thing to advertise "unlimited" because people just don't believe it.

Hi,

BenDoherty - the idea is, as I mentioned in the previous post, that you have 30GB of bandwidth - if you have the number of domains that could cause our server to topple over and us to go our of business, then you are going to be getting close to the bandwidth level - then things are differnet. You pay £0.01p you go over - we make money etc.


Kind Regards,
Andrew.

Hi,

optix - what will you believe? Please refer to my post above.

We haven't had to throw off any of our resellers as of yet - and we have been dealing with resellers for nearly a year now.

Kind Regards,
Andrew.

Ukalive, are you or are you not saying that i can use 100gb of hard drive space?

Regards
Ben

Originally posted by ukalive


... you have 30GB of bandwidth ... You pay £0.01p you go over - we make money etc.



What if I use 20GB a month traffic and 80% of your CPU time? The 20 GB is under the 30 GB limit but I am using a silly script eating 80% of your ressources, what then?

Unmetered/unlimited space: there is a limit to harddrives these days, I suppose it is between 100-200 GB.

Everything is limited :)

Hi,

If you are using 100gb of disk space for legal reasons (i.e. no illegal material or that which is banned in our terms and conditions) then the answer is yes.

Kind Regards,
Andrew.

Hi,

There is a limit to the amount of CPU that a script can use - we havne't said that this is unlimited.

Kind Regards,
Andrew.

Originally posted by ukalive
Hi,

If you are using 100gb of disk space for legal reasons (i.e. no illegal material or that which is banned in our terms and conditions) then the answer is yes.

Kind Regards,
Andrew.

How will you handle 500 GB of space :)

Sorry this is not meant to be an attack, just to let you know that unlimited things does not sound good on this forum and I believe that those who offer these things are not well aware of what it means :)

Well with those pricing If you want 500 gigs space I would be happy to give it to you and I am sure ukalive will to very happily.

Incase you didnt know the little thing called transfer means that uploading 500gigs of stuff Well you have your 30 gigs a month then the 470 gigs extra at his £10/gig $15/gig approx well $7050 for the uploading of it... Not to meantion if anyone wants to download any of it .... Now last time I checked a 100 gig hd costs around $140 or so, times that by 5 = $700 add thats a nice 6k profit for ukalive....Why not put your money where your mouth is ? Its very posible to offer unlimited space because to use space your obviously going to use transfer meaning money to the host.

Paul:

That depends on the hosts policy. How many hosts here charge for outgoing transfer only? I can think of a few, is this the industry standard, or do most of you charge for the combined in and out?

Originally posted by Paul_9cy
Well with those pricing If you want 500 gigs space I would be happy to give it to you and I am sure ukalive will to very happily.

Incase you didnt know the little thing called transfer means that uploading 500gigs of stuff Well you have your 30 gigs a month then the 470 gigs extra at his £10/gig $15/gig approx well $7050 for the uploading of it... Not to meantion if anyone wants to download any of it .... Now last time I checked a 100 gig hd costs around $140 or so, times that by 5 = $700 add thats a nice 6k profit for ukalive....Why not put your money where your mouth is ? Its very posible to offer unlimited space because to use space your obviously going to use transfer meaning money to the host.

I agree with you (that you have a good fantasy) but have you seen a 500 GB harddisk? What we are saying is that there is no need for the "unlimited"-word! We HAVE to put limits, EVERYTHING is limited! :) ... the end

Hi,

Forgive me if I am wrong, but I have asked three or four times now, what'd you prefer as an alt. to unlimited. If you are really being helpful, then I would expect a response.

Don't rip hosting companies apart because you don't work in one or because you are competition. Leave it be.

Kind Regards,
Andrew.

Originally posted by BeCoMe1


... but have you seen a 500 GB harddisk?


Ever seen a raid system? It is possible to combine multiple smaller drives appearing to be one larger drive, for example 500gb. I know servers that have 1500gb "harddisks", now obviously you won't get a hd that size, but if you join lots of smaller hds then you get your capacity.

Lyndon
UKAlive

Well Lyndon I can't speak of your reseller package but I have a Unix hosting package with you that even as I type this is DOWN.

I recommended it to my friend a week after I got it in Feb this year and he also has the same probs as me. I have never known of a hosting company to have so much downtime.

Neither of us can receive any mail (Pop3 or webmail) and both our websites are inaccesible (even direct with IP address). What sort of service do you call this. Is this ever gonna be a reliable hosting company or should we just cut my losses and go somewhere else ?????

Maybe you could let people know what was going on a bit more with the service and reply to emails and you wouldn't have people having to contact you via a forum.

Is this service running on your PC with an ADSL or Cable Modem or something ?

I can Second Jon2010`s thoughts on Alive`s service level. They are down most of the time. I notice that Lyndon & Andrew have gone VERY quiet on this forum at the moment. Perhaps they know they`ve lost their cause.

Here`s a link they probably don`t want known to the rest of the world: http://www.alivewww.com/cgi-bin/forum/forum.cgi have a look at the postings in there, they make interesting reading. (particularly if you search for sever downtime, availability etc. etc.) I bet this forum gets deleted very soon !

As you can see by Andrews postings, he forgets to answer a lot of things, infact they even forgot to pay their own registration fee ! - thats why Jon2010`s site was down, along with everyone elses (or most peoples who host with them anyway)

What a bunch of cowboys !

I love Lyndons comment about RAID systems - he`s only just bought one himself, that was another reason for some previous downtime... :-))

I can only say that I will try and avoid the company AND any of their resellers if I have to rely on THEIR service,



MisterX.:cartman:

I have a Unix hosting package with you that even as I type this is DOWN.Do you think that it’s just your account with the problem or every other alivewww customer’s too? The reason I ask is that I’m an alivewww customer, and have been for several months now, and my account is fine. I’m not going to deny that that there has been downtime, but everything has been rock solid for at least the last month. Now that those problems are behind us, and the relevant safeguards have been put in place, the alivewww team seem to be really knuckling down on developing the features of their service.
Neither of us can receive any mail (Pop3 or webmail)Again, mail is fine. I check 14 POP accounts more or less every minute of every day.

Furthermore...Is this service running on your PC with an ADSL or Cable Modem or something ?No, alivewww’s servers are based in Redbus Interhouse London and are connected to a 2Mbit burstable connection to Claranet.

:rolleyes:
Oh come on Rupert, are you for real ?? (or are you a paid stooge??)
Their sytem is DOWN RIGHT NOW as I type this ! None of my sites are up, or anyone elses I `ve tried on their servers - not even THEIR own homepage is up ! (www.alivewww.com)

Maybe you`ve been lucky, but I don`t think so somehow....

MisterX:cartman:

Oh come on Rupert, are you for realI certainly am.Their sytem is DOWN RIGHT NOWYes, I know it was down, but it’s back up now.

Oh Yes, I see it came up again at around 20.40, well its now 21.17 and it`s DOWN AGAIN !:stickout

MisterX
:cartman:

alivewww have to be one of the worst hosting companies going.
we had a resellers account with them, and there down time was horrid, and if not down it would slow down on ftp and mail and http, if you received your email.

There support forum is full of complaints and customers angry with them. http://www.alivewww.com/cgi-bin/forum/forum.cgi
We decided to move in the last few days and are very happy with our new host, and All I can say is if you really want to waste a lot money go to alive, that's all it will be.

It seems alive are having more problems after a few weeks of customers posting about the lack of service and no replys from support are even from the owners, things have gone from bad to worse for alive.
This week they have deleted there forum, no doubt they will say there was a problem with the hdd and it got corrupt (only affected the forum)

And now customers have no support, no email support and no forum, what next for all these customers of alive NO servers???

Just a quick note to say;

1 the forums are back,
2 uptime is at 99.xx% forthethird week running
3 they've taken on a temporary member of staff
4 they're trying reallyhard to respond to customer wishlists and problems.

I've been the first to moan, but at the minute, things are seeemingly better at Alivewww/Ukalive than many other hosts.

No affiliation,

Bloory

A few weeks of normal'ish uptime and you think everything is ok, in fact alive still continue to have downtime and still let there customers know hours after the server has been back up, also the same customers are complaining that emails are not answered....

alive will not be right for a long time are come close to a good are normal web host.

A few weeks of normal'ish uptime and you think everything is ok, in fact alive still continue to have downtime and still let there customers know hours after the server has been back up, also the same customers are complaining that emails are not answered....

alive will not be right for a long time are come close to a good are normal web host.


I'm afraid, vsh, that I'm gong to have to agree with you.

I posted here in the hope that thinks would remain ok. The temporary support guy actually cared and got things done, but he's gone now (still lingering and helping voluntarily though).

Shame

Bloory

Oh, and most support requests are taking days rather than hours (heck, one of my new hosts answers in Minutes! 24/7!).

Sorry for the delay in posting in this thread, I`ve been busy ...

Hoorray !

Bloory`s woken up and smelt the roses ! ;)

Best move I made was to move my site away from their servers. Since moving months ago, I`ve only had ONE period of downtime and that was only a few hours - and I got a very apologetic letter from my new host, even though it was beyond their control... My new hosts have 24 Hr phone support, are very courteous and go out of their wy to find a solution to any problem presented to them, its a breath of fresh air ! And my new hosts servers backbone connections are MUCH faster than Alives ever were ! (for only about a tenner more a year !)

Alive's service sucked, they don`t care about their customers and it seems they don`t care much for their staff either, how many tech support guys have they had now??? !

MisterX:cartman: