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View Full Version : tera-byte.com terminates our site...
There is Vietnamese website that has adult stories in Vietnamese language, absolutely no sex pics or whatever else. The webmaster received the notice of over bandwith and asked him to pay for $1,000 more if he wants to stay, isn't it ridiculous? His site has about 8,000 hits a day so I know it's over $9.95 plan, but asking him to pay $1,000 to stay seemed like crazy. I visit that website sometimes and now I can't access it anymore. Lucky that I used teleport but I'm so angry at tera-byte to treat him that way.
And now, when I checked the whois, he's with *****.com, how stupid.
actually i told him he needed to pay 1200.00 to stay. his site violated our rules, which i wrote him about in march. his site used 80 gigs of bandwidth a month, which i told him about in march. i deleted his site in October, where exactly was the poor treatment?
Steve
Actually the price you asked was $1,050. May be you confused him with another website. He used 240 GB allowed for one year but used all in a few months, let's suppose he used 240GB in 6 months, so 1 month = 40GB. That means if your service plan is as you said, then he would pay only $20 morr.
My point is, at your sixth plan, 40GB costs $27.50/month, subtract the $9.95, then he has to pay about $20 more monthly. In one year, that's mean $240, asking him $1,050 seemed contradicted with you've stated. I just don't get it.
UnitedTec 11-27-2000, 07:21 PM Nam,
I think the problem is that he was running an adult site there, and that is against their Terms of Service. Actually, he was lucky the site got to stay there. He could have deleated it back in March when he discovered it.
DanielP 11-27-2000, 07:44 PM Nam, i believe you've confused monthly bandwidth with yearly. Un-used bandwidth from past months does not carry over to the next month.
Say an acct has 40gb a month.
It uses 20gb one month and 60gb the next month. You can't take the un-used 20gb from the pervious month and place it on the current month. You'd have to pay for the extra 20gb you used that month.
UnitedTec, I'm just wondering, how do you define an adult site? His site is actually a stories site, it has jokes, love and many other categories, not just adult stories. I believe the adult site has to have pictures at least. Plus, if it written in a language that is not popular, meaning most of people don't understand, you might consider it as an exceptional case.
DanielP, sorry, I wasn't confuse, but my post has made you confuse. I understood your comment totally. Tera-byte's plan is $30/40 GB/month, even if he uses less, the extra bandwith can not accumulated to the next month. What I meant was if under 40GB, how could he asked for a thoundsand more when logically, he should has asked only about $300. Read my post again and you'll know what I meant. Thanks anyway.
cbaker17 11-27-2000, 08:24 PM THe meaning of a adult site is up to the host but it usually is any content that is not suitable to minors. I believe your site would fall into that.
Wazeh 11-27-2000, 08:36 PM Nam, the host normally reserves the right to define what adult is. Pictures are not necessary to define what is adult. Truth of the matter is, if your site was fully text, and was not adult, how would use 80 Gig a month?
Chicken 11-27-2000, 08:36 PM Originally posted by Nam
He used 240 GB allowed for one year but used all in a few months, let's suppose he used 240GB in 6 months, so 1 month = 40GB. That means if your service plan is as you said, then he would pay only $20 morr.
Wow he used 240GB, but in how many months? You say let's suppose, but is that how much he actually used in 6 months? (Or was it 3 months, or what exactly?) I'm not sure what tera-byte charges per/GB over your plan but it sounds like he might have used a certain amount over x over plan GB fee, and I guess that came to $1,050? Just wondering if you know the exact time it took to reach 240GB?
actually the site was using around 80 gigs a month since january, he was on a 20 gig plan not a 40 gig plan so in the 10 months he operated his site he used closer to 800 gigs of bandwidth or 600 gigs over the actual amount allowed, hence the reason i thought the email i sent him was for 1200.00 in overage charges. and no im not mistaking this site with another because to date this is the only site ive ever removed for to much bandwidth. also back in march i offered to move this site to a dedicated server and apply his current payment to the dedicated server payment.
Steve
etLux 11-28-2000, 01:51 AM Ya gotta gotta go with the host in a case like this, guys.
On one hand, that traffic bill must get paid. The host doesn't get the freight for free -- and I doubt his creditors would hesitate for a second to shut him down if he doesn't pay his bills.
On the other, there's apparently a TOS violation.
Letting this client ride the rails for six months, in my opinion, was generous to a fault. I don't know of any provider that'll let you skate like that.
Try it on yours, and see what happens...
-Edward- 11-28-2000, 06:42 PM i think steve was very generous to let it slide so long.
This proves that tera-byte is a really good host. Your average host would not let a site eat that much bandwidth, for that long, without shutting it down.
It is a shame that anyone would take advantage like that. Notification in March and obviously just moved the site recently.
I guess this is a perfect example of the risk you take when you bend the rules for someone.
Hehehe, I think tera-bytes's explaination made sense now, the website has only text, so he couldn't believe it takes so much bandwith in 10 months. He's moved to websolo, and it kicked him out in 3 days. Now he's staying with *****, duno if he can stay for 1 month.
Another solution, I don't know if it works, I recommend him to devide heavy story page to different account, even free webhost, to reduce the traffic, hope it works.
Well, I still don't believe if you (tera-byte) can offer 20GB bandwith for ten bucks because you won't make any money if your client use even just half of it. That was why you asked him too much money. Anyway, thanks for explaination, I have one with you, hope it won't get kicked off soon :).
Racin' Rob 11-29-2000, 11:12 PM If it's just text and he is using that much bandwidth, the website has the posential of making a very good rate for banner ads. There should not be any problem at all for him to be able to support his own dedicated server. Then he wouldn't have to worry about a host kicking him out.
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