Web Hosting Talk







View Full Version : Support !! What support


dyrer
11-18-2004, 05:44 PM
I just made a new reseller account with surfspeedy and asked my nameservers and billing software and after 30 hour i dont have no response and second even my domain name is not working
No IP is the problem


I know am new here but ...

thank you

ps. http://www.arachnopolis.com
http://www.arachnopolis.gr

ps2. By the way anyone know anything about resellerzoom.com?

WebDesignGT
11-18-2004, 05:50 PM
Sign up with www.ASmallOrange.com. Incredibly fast response time and Tim is very helpful!

You can't go wrong.

dyrer
11-18-2004, 08:05 PM
now i found open live support and they tried to fix my problems i hope in the future dont have.
;)

JSpired
11-18-2004, 08:09 PM
Did you change your nameservers to point to your new host? I know you're working on it with your host and I'm glad to see that..

dyrer
11-19-2004, 03:39 AM
I did everything they said the prob was the zone but nothing till now
check this
http://www.dnsstuff.com/tools/traversal.ch?domain=arachnopolis.gr&type=A

bear
11-19-2004, 07:12 AM
http://www.dnsreport.com/tools/dnsreport.ch?domain=arachnopolis.gr

Seems you haven't set up the nameservers properly at the host?

dyrer
11-19-2004, 07:26 AM
am I? I think surfspeedy something with their set up

bear
11-19-2004, 07:50 AM
Did you set up your nameservers in your reseller account? Did you point them to the IP's that your host gave you for them (assuming they gave you IP's that is)?
Did you also go to where your domain is registered and create nameservers for that domain, and point them to the same IP's?

dyrer
11-19-2004, 08:00 AM
Yes I did, and they said they working on it:confused:

:angry: :angry: :angry:

dyrer
11-19-2004, 09:54 AM
I want to fair so I have to say cause everything is ok everything work fine

rumahosting
11-19-2004, 08:35 PM
that's a good, maybe i'll move to surfspeedy too.. anyone have a bad issue with that company? if no i'll move :)

dyrer
11-21-2004, 04:17 PM
There are some aspects that am not satisfied but anyway am i three months trial for $1
Slow creation of subdomains (Is the slowest i ever had) and slow (very slow) working xxx.arachnopolis.gr
4 days am waiting for billing software and my nameservers
thats for now

ray888
11-21-2004, 08:28 PM
i want to ask you whether your hosting company is Russian?

dyrer
11-22-2004, 12:46 AM
Greek, my frient

jnelson
11-22-2004, 09:32 PM
Your site doesn't work as of today. Good Luck! In the meantime I think I would not advertise:

Arachnopolis, Fast and reliable hosting

dyrer
11-23-2004, 09:22 AM
Is under construction and am testing it before accept any client
I want to be honest

Isaac.Eiland-Hall
11-23-2004, 01:12 PM
I think the point is that if it's not up and running, it's certainly neither fast nor reliable... :-)

dyrer
11-23-2004, 02:13 PM
My mistake shouldnt have url signature before everything is ready

Isaac.Eiland-Hall
11-23-2004, 06:15 PM
Well, and hey, you're probably all excited and *trying* to get everything up and running...

I think it just hit some people's "ironic" filters is all. :-)