Can I Enter Orders Manually With 2checkout?

I want to do this for 2 main reasons

1. I want to have thier CC info incase I swith merchant processing

2. I want them to stay on my site

I will tell them on the form that 2checkout will apear on their CC statement

Well, Can I enter the orders myself?


Thanks


;)

No, you can't do that.

well ..

http://www.2checkout.com/faqs.htm#factoring

:)

Is`nt entering someone`s credit card info manually illegal without having a merchant status?

Originally posted by Ahmad
well ..

http://www.2checkout.com/faqs.htm#factoring

:)

This was weird. Considering what Kristin Dach
from 2checkout said in this thread
http://www.webhostingtalk.com/showthread.php?s=&threadid=33790&perpage=15&pagenumber=1

http://www.sterlet.net is using 2checkout as it says on their

order form but you are never re-directed to 2checkout.com you

stay on thier site does this mean they enter orders manually ? ?

:rolleyes:

I know you can do it at www.propay.com (http://www.propay.com).

Hope this helps.

They use php order forms, so I can think of 2 ways they do this:

1) They collect the client details and enter the informatin manually

2) Dependant on what the client orders, a form post is sent to their 2Checkout product confirmation page with all the fields collected. This would be the same as if the client enters the details manually and clicks submit.

Originally posted by bahres
Can I Enter Orders Manually With 2checkout?

I want to do this for 2 main reasons

1. I want to have thier CC info incase I swith merchant processing

2. I want them to stay on my site

I will tell them on the form that 2checkout will apear on their CC statement

Well, Can I enter the orders myself?


Thanks


;)

We've been back and forth on this issue with you.

You are trying to use an "exception" and make it your business practise. It is simply unacceptable.

If you don't want your clients to enter the information themselves, then you'd best find a different 3rd party processor to work with.

I've outlined all the reasons in email.

TomD

tom@2checkout.com

TomD

Alan said I can ! ! !

Just as long as I let the customer know, I took his advice and not yours you seem to be a JUNIOR ! ! ! !

When you become a senior let me know ! ! !

:D

Originally posted by bahres
TomD
Alan said I can ! ! !
Just as long as I let the customer know, I took his advice and not yours you seem to be a JUNIOR ! ! ! !
When you become a senior let me know ! ! !
:D

What kind of response is that?!
It would seem that if you talk to someone from the company, you have your answer regardless of their position.

laterz.

Originally posted by bahres
TomD

Alan said I can ! ! !

Just as long as I let the customer know, I took his advice and not yours you seem to be a JUNIOR ! ! ! !

When you become a senior let me know ! ! !

:D

I'll say it AGAIN.
It is not acceptable for you to input your client CC information as your standard business practice.

The reason we set up the "Request Payment" form was so you could separately bill your clients for overages.

Rest assured that should you choose to join up with 2checkout.com and violate this policy your account will be shut down.

That is directly from both Alan, and "Junior" me...aka Operations Manager, 2checkout.com

You'd be best to apply for your own Merchant Account elsewhere.
Need me to be a reference?


TomD

tom@2checkout.com

I really don't think its fare for TomD to reply to my post because I already got their response I wanted to get the response of other host who already do this or use 2checkout.

But thanks anyway TomD, NO HARD FEALINGS

And TomD Yes I Need you to be a reference!
Give me your home address and I'll get the info to you!

Thanks Junior


:)

Originally posted by bahres
I really don't think its fare for TomD to reply to my post because I already got their response I wanted to get the response of other host who already do this or use 2checkout.

But thanks anyway TomD, NO HARD FEALINGS

And TomD Yes I Need you to be a reference!
Give me your home address and I'll get the info to you!

Thanks Junior


:)

Here's the perfect solution for you:

http://www.hostcharge.com/

They are advertised in this forum under this string:

http://www.webhostingtalk.com/showthread.php?s=&threadid=34623

They specifically want you to input your clients CC #s

Don't say I didn't send you off without a pat on the bum...

Wonder if I can get a referral fee *smirk*


TomD

tom@2checkout.com

:eek: YET 4% plus .75 cents

Will you go for that rate? I think not!

TimPD, No commision for you :D

Originally posted by TomD
Don't say I didn't send you off without a pat on the bum...
Tom, this is your last warning. This is a family forum, no bum patting please ;)

Hey TomD, thanks for the refferal ;)

If i remember a while back correctly 2checkout used to be partnered with a company ... what was the name now.... they offered 2c accounts with a virtual terminal... that was for manual processing.. what happened to that? im just curious :)

As I understood, it is illegal for a merchant to enter a cc# of a customer for online orders. So, I have had a few questions in this regard:

1. Why is it ok for a merchant to accept a cc# on telephone, fax, mailorder, etc., and then enter it in a terminal?
2. How does propay.com allow this to do and get away with it?
3. Is this illegal accross all states or do the state laws regarding this vary?

thanks

I believe the distinction occurs when you have a full-fledged merchant account. If you are not a legal merchant, than you cannot enter your customer's credit card data for them. When you are full fledged merchant, you can.

At least that's my understanding of the deal.

-t

That has been my understanding as well. I think the exception rule is for clients like mine. Once with instabill, I had a client try to submit an order 4 times. Each time he messed up one small detail (added a zero to his phone number in the wrong place, messed up his name, etc.)

Another recently tried 2 times but "couldn't figure it out" when attempting to use the 2checkout form. Now, I'm not Einstein, but the form is pretty self explanatory (name, address, card #, etc.).

I think the exception Tom is talking about is for times like this where the customer borders on just clueless and you need to ask them for the info and type it in for them. Both ended up sending me checks which I hate.

3 words: offshore merchant account :D

">> USD 10 statement fee
If your sales exceed USD 100 then we deduct USD 10 from it as statement fees to cover our accounting costs." :eek:

That's from the HostCharge web site. Seems like to have quite a few hidden costs in addition to the normal fees charged by their competitors.

Not sure where you saw that but I think he said he'd waive that (see Related Offers & Request Forum, his thread, a few posts down from the first one by him). Just an F.Y.I.

Thanks for the info Chicken, I didn't know they had a promotion for WHT members. :) As for that information, I saw it on HostCharge's web site, on their merchant solutions page to be precise:

http://www.hostcharge.com/merchant_solutions.php

Originally posted by avara
">> USD 10 statement fee
If your sales exceed USD 100 then we deduct USD 10 from it as statement fees to cover our accounting costs." :eek:

That's from the HostCharge web site. Seems like to have quite a few hidden costs in addition to the normal fees charged by their competitors.


Its not really much of a hidden cost :) We really cannot call it a monthly fee if you're earning under USD 100 a month can we?

What other 'hidden' costs do you see in our system? Perhaps I should explain if there are some misunderstandings :D

Regards,
Asher.

HostCharge.com is to expensive for a 3rd party account.

You cant accept Discover or Amex what's so good then about it.

Its really a rip off when you consider all the other charges you will pay ! ! !

HostCharge.com = :confused:

What do they have over revecom or 2checkout = NOTHING

<<MOD NOTE: 'rip-off' is the opinion of bahres. A better way of saying it is that he personally doesn't find it economically feasible compared to other processors.>>

Originally posted by bahres
HostCharge.com is to expensive for a 3rd party account.

You cant accept Discover or Amex what's so good then about it.

Its really a rip off when you consider all the other charges you will pay ! ! !

HostCharge.com = :confused:

What do they have over revecom or 2checkout = NOTHING

What do they have over those? You can enter the transactions manually, charge for overuse (i.e. bandwidth) without having to ask your customers to re-enter their info in the form, you can change the monthly fee yourself when your customers want to change their package and you can take the order using your own SSL, which is a big plus. If those are not pluses :D

Let's compare!

Setup Fee: All $49

Transactions fees:

Revecom: 3.95% + 1
hostcharge: 4% + 0.75
2checkOut: 5.5% + 0.45

Other: HostCharge $10 statement fee

Now, let's say you process 100 X $10 per month.

Revecom: $860.50
Hostcharge: $875
2checkOut: $900

100 X $15 now.

Revecom: $1,340.75
Hostcharge: $1,355
2CheckOut: $1,372.50

100 X $35 now.

Revecom: $3,261.75
Hostcharge: $3,275
2checkOut: $3,262.50

Too expensive ? :)

No, i don't work fo them :D

Sure you dont work for them ! ! !

Dont forget to add an extra $10 to all the cost listed for hostcharge statement fee

And revecom is better in tems of the pricing ! ! !

With hostcharge you cant accept American Express & Discover
Thats about 2-3 out of every 5 cutomers can't signup with you.

Its not worth it ! ! ! !

:)

<<This is not the advertising forum>>

Originally posted by bahres
Sure you dont work for them ! ! !

Dont forget to add an extra $10 to all the cost listed for hostcharge statement fee

And revecom is better in tems of the pricing ! ! !

With hostcharge you cant accept American Express & Discover
Thats about 2-3 out of every 5 cutomers can't signup with you.

Its not worth it ! ! ! !

:)

Don't believe me if you want :rolleyes:

I am just stating the facts, simple maths, the $10 statement fee is already removed from the costs by the way.

As for AMEX and Discover, we also have a 2CheckOut account, so it's not a problem.

Worked with a few 3rd parties merchants in the past; Instabill, revEcom, 2checkOut and HostCharge. Hostcharge are the company with the best support so far (been with them for a few days only though) and 2CheckOut comes second. Were going to signup with revecom a few months ago, but pre-sales contacts weren't too convicting. As for Instabill, well, they are history now ;)

ACO, thanks for the words :)

When did this turn into a bragging competition?

^Kyo, did the guy from 2Checkout ever diss your company in this post? NO, so why the hell are you doing it? Can't stand the competition? Get real mate :rolleyes:

If you want to advertise your services, do so in another thread.

Err, who is bashing 2checkout? Nor am i advertising its a simple reply to a post by someone else.

<<removed>>

Call that a non-advertising reply? Jiminy Crickets :rolleyes:

Sorry if you think so, but the guy who started the cards post said we dont accept amex & disc. thats why i posted this, its only a fair comparison. do you see me saying that 2checkout sucks? or dont go with 2checkout? no, its just a fair reply.

lol

Jeezy peeps, a gie up :rolleyes:

Originally posted by ^Kyo
...the guy who started the cards post said we dont accept amex & disc. thats why i posted this...
If you did accept these forms of payment, you can correct the error, otherwise, that's where it ends.

Originally posted by ^Kyo
Err, who is bashing 2checkout? Nor am i advertising its a simple reply to a post by someone else.
Kyo, you're comparing your service to another on the main forums. Not a simple reply to a question posed. This is not the place where you can convince people why your services are better. Information has been removed. To discuss please email.

.

Asher, I didn't say you were bashing 2checkout. You were however comparing the features of your services to theirs, and this is not the proper place to do that (as I said). You may not convince people to sign up for your services on the main forums, they will have to decide which processor is right for them.

I've made a small note on the post you referred to, but you need to understand (as the notation says), that that was his person opinion, and that he doesn't find it economically feasible compared to other processors. Not everyone will. I don't agree theat the comment (even with my note) is bashing your service.

Advertising is removed from the forums. I'm not going to 'censor' your post, although I did ask that you send an email if you would like to discuss the matter. This isn't email, nor does it has nothing to do with the thread topic. If you'd like to discuss it futher send an email.

Chicken, I understand your P.O.V, but in all fairness i think that the last 10 posts should be removed as they're unrelated to the topic.

Regards,
Asher.

IMHO as a neutral observer, it is you, Asher, who are out of line. Chicken has a very difficult job and exercises it with amazing constraint. The line between just responding and advertising is very fine and he does an admirable job of keeping it reasonably defined and removing sections of inappropriate posts (yes, he has done it to me as well thinking I posted a link to a site of mine when it was really a client of mine, but I fully understood his reasoning and didn't object).

Certainly, we, the community of WHT hate to see anyone leave, but if you choose to do so it will be your loss. I would suggest you not make a decision in the heat of the moment, but rather reflect on whether you will miss the forum in calmer times.

Thankx Incognito, but don't worry, I'll send him an email discussing all of this and sort it all out.

While yes I would miss WHT ;) but sometimes some posts really want to make me bash my head against the wall repeatedly, for some people really are clueless as to what they're talking about... if you understand what I mean Incognito? Thats why I decided not to leave since Chicken kindly made an adjustment to the post I was reffering to (and saved me some head bashing LOL).

It's kind of sad to see what this thread has become.

Maybe I look at things differently than most people. I believe in choice. I like "new and improved" (though I have never understood if it is "new" how could it also be improved??)

But, that's just me.

The string at one time was regarding manually inputting customer CC details.

Quite simply, there are times, as Chicken pointed out, where this is a necessary evil. We also have clients that have performed services before getting their accounts active. We have NEVER been so rigid as to deny our clients the opportunity to complete these sales.

Bahres went on about how we have a client that inputs CC information. This client uses an SSL server, and has his clients fax a copy of picture ID before he processes a sale.

I will say this, you will NEVER win a dispute with a Card holder that tells his CC company he didn't authorize a charge if it was you that input his CC details. It is their CC, you better protect yourself by ensuring they are authorizing any use of it.

However, we don't want to put tens of thousands of clients in jeopardy should OUR total chargebacks reach a certain percentage.

So the choice is yours. If you want REAL TIME processing, there are restrictions. If you are willing to wait for manual, then the Revcom or Hostnet solution may work for you better.

Either way you choose to proceed...it's YOUR choice.


TomD

tom@2checkout.com