View Full Version : reseller hosting feeback for hostgator.com
infotq 11-17-2004, 02:09 PM Hello,
I have done some research for signing up a reseller hosting account and found good reviews about hostgator.com.
Does anyone of you may have account with them and could give some feedback on support, uptime etc ...
Also who is the competitor for hostgator.com, or who would you suggest.
You help is appricicated.
Thanks / Infotq
cywkevin 11-17-2004, 02:27 PM The free whmautopilot would put a lot of people over the top. Any other reseller host would be their competitor.
PogiWeb 11-17-2004, 02:28 PM I have to agree, the offering of WHMAP is deffintly a advantage they do have. The best way to do a follow up their support and uptime is try contacting them.
ldcdc 11-17-2004, 07:48 PM I'm on shared hosting account. Uptime is very good as far as I've seen in the last 10 months or so that I've been with them.
With the exception of two DDOS attacks and a script that ran wild I had little problem with the uptime. In fact that's why I didn't need much support so maybe someone can add a few more comments about that part of their service.
From my email exchanges with the owner (Brent) I can say that they certainly know the business and what's needed to succeed.
joshuayip 11-17-2004, 08:33 PM They have 30 days money back guarantee. Try them. No harm, if you are still not yet operational.
Joshua
foxmen 11-18-2004, 09:22 AM I have One reseller account with them,
Very good support & uptime , server very fast dual xeon with HT
" NOT overlad "
offers: WHMAP+whm+cpanel+fantastico+rvskin
my stats UPtime: 1 down in october and 1 down in current month (from siteuptime)
good luck
augustino 11-30-2004, 12:01 AM Hi
Could you put the link to siteuptime about of hostgator?
Thanks
unreali 11-30-2004, 06:11 AM Does anyone know what datacenter hostgator are located in, as I would like to check out there network to check there speeds etc. Also how speedy are there support on the whole? When i used there online help through their site they answered within seconds, is this how it usually is?
One last question, how would you say they compare to surfspeedy? I am currently with surfspeedy, their speed and uptime has been great so far, they just aren't too quick on replying to support tickets. Your help would be much appreciated
foxmen 11-30-2004, 09:10 AM Hi unreali
Hostgator use PLANET DATA CENTER in DALLAS TX
"http://www.theplanet.com"
Support very fast..... by ticket or live chat ..... or MSN ( online 24horus )
Server fast... and ping server for me very good!!!!!
My uptime / by siteuptime:
-------------------------------------
Since: 10/20/2004
Outages: 5
Total Uptime: 99.641%
Year Outages Uptime
2004 5 99.641%
Year Month Outages Uptime Downtime
2004 November 4 99.572% 0.428%
2004 October 1 99.819% 0.181%
3 Outages from November = DDOS ATTACK
ONLY BAD in Hostgator:
---------------------------------
In WHM you can`t MODIFY any account !!!! :-(
WHM-> Account Functions -> "Modify an Account" <<<---DISABLE
It`s no very hard problem....... but i would like hostgator enable this........
unreali 11-30-2004, 10:39 AM All sounds very good, I have had a few different reseller accounts now and it seems all of them have varied in what abilities we as a reseller have, and dont have the ability to do
augustino 11-30-2004, 05:11 PM ONLY BAD in Hostgator:
---------------------------------
In WHM you can`t MODIFY any account !!!! :-(
WHM-> Account Functions -> "Modify an Account" <<<---DISABLE
what functions have this?
augustino 11-30-2004, 06:16 PM It means they decide my plans for my clients?
aris1970 11-30-2004, 08:23 PM I just posted my 1st review of Hostgator (after 4 months with them) so you may take a look.
http://www.webhostingtalk.com/showthread.php?s=&threadid=348719
foxmen 11-30-2004, 08:24 PM Hi augustino
DO you know WHM ?????
This funtions:
WHM-> Account Functions -> "Modify an Account" its for:
Alter Account Settings:
(Change)
-Theme
-Language
-UserName
-Max Email Accounts:
-Max Ftp Accounts:
-Max Mailing Lists:
-Max SubDomains:
-Max Sql Databases:
-Max Parked Domains:
-Max Addon Domains:
foxmen 11-30-2004, 08:30 PM Originally posted by augustino
It means they decide my plans for my clients?
Hi augustino
yourself can create HOSTING PLANS for yours clients!!! with out any problems....
augustino 11-30-2004, 08:47 PM Hi Foxmen
Thanks for explain me
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