Hi all,
Serious Problem Here,
I recently upgraded my cPanel Install via WHM (4 days ago)
Since then me+all my clients have been recieving the "-ERR Login Failed." when checking pop3 accounts via outlook or somthing similar.
Although all the Account Details are Correct.
So I am guessing its some sort of Authentication Problem.
The webmail is still working (luckily, its saving me from loosing some clients!!)
The pop3 server is "cppop" (Default).

Please Help me !!!!
Thanks in Advance
Gaz

Login via SSH and type:
tail -f /var/log/maillog

Try logging in and see what pops up. Post it here :)

Nov 17 09:47:30 server1 pop3d: Connection, ip=[217.155.205.69]
Nov 17 09:47:35 server1 pop3d: LOGIN FAILED, ip=[217.155.205.69]


:(

try the following :

Login to SSH console


cd /home/username/etc


ls –l shadow


>> The file “shadow” is owned by username.username , the correct permission should be username.mail



chown username.mail shadow


At the same directory , you see the user domain.com as well, cd domain.com


ls –s shadow again and make sure the file permission is username.mail


Done


>> Try send an email from outlook, if it still not working , try reset the password in Cpanel.

:(
None of the above commands fix it,
Tried using upcp --force cpanel script, and no luck,
Tried logging into the mail server via telnet same error,

Getting VERY desperate now

Thanks
Gaz

Try running:

/scripts/mailperm
and
/scripts/fixeverything

Warning: depending on your own customizations, the above scripts could potentially cause problems, although it is unlikely.

Tried Both
Still No Luck :(

(Just want to say Thanks for answering this post so far :) )

have you tried posted a support ticket to cpanel support to help you investigate this issue ?

You can only post a ticket if you have purchased cPanel from them directly, mine came with the server (yeh its a tomsyer server, they are useless for support)
Ok someone is sure to say you get what you pay for, but a problem like this shouldnt have happened.
I have however tried the cPanel Forums....Yeh they said just try updating and restarting the server...as if i didnt try that first.....


:(:(
I am seriously thinking about pulling out of web hosting all together,

Thanks for everyones suggestions so far :)