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View Full Version : how much should i charge?


vibesolutions
02-01-2002, 09:04 PM
I'm gonna start offering pc setup and ... peripheral setup in my area. What is a good price to charge for pc setup? - out of store bought computer box for a person not familiar with computers.

or printer setup (some people around here would need that service)


or anything else related to this, so i get a general idea.

markblair
02-01-2002, 09:16 PM
It all depends on the going rate in your area for the service in which you plan to provide. For example, if most companies charge $49/hour for PC setup and related services you don't want to be the only one charging $59/hour. Especially since you are new at this as a business. I would suggest doing some research on what other local companies (including major computer companies) charge for this specific or similar services.

In my opinion, the best option would be to start out lower than the rest and mention that your prices are introductory. Unless of course you are satisfied with whatever you choose. Then, after maybe a month running the business, mention what your prices would be at that point. What it all boils down to is whether or not the services you provide are worth $49/hour, $59/hour, or even $99/hour.

vibesolutions
02-01-2002, 10:50 PM
Thanks, i was thinking around 50/hour for pc setup anyway. So you were looking in the same viewpoint as me :).

any other opinions?

markblair
02-02-2002, 12:18 AM
Definitely. Make sure to have everything documented. This includes purchase agreements, privacy policies (if you keep their information), return and exchange policies, refunds, etc. That way, if you end up with a customer that isn't happy with your service, you are covered. I'm sure there are many hosting companies on WHT that know how important it is to have documentation.

If you plan on having this service posted on a web site, make sure everything is available there too. If you are really serious about this, and have some cash to spend, advertise. It's one thing to get customers by word of mouth but you won't be able to do that if you don't have any customers to begin with. My first year of running a computer business was mostly me printing out flyers and going door-to-door in several neighborhoods around where I live and putting the flyers in people's mailboxes. It was boring and exhausting at times but it got my company name known. Now I have a quarter page ad in the local Yellow Pages that is drawing in customers. It's still new though since it is the beginning of the year so let's hope it pays for itself and then some.

okihost
02-02-2002, 04:12 PM
I charge $99 fee to come out take your "new" pc out of the box and BS for an hour and show you how to get online etc. I charge 80$hr onsite 45$hr at shop.. etc,,, Starting to get burnt out of it thought.. It really is alot of work.. especally where I have a "real" job I have to go to..

vibesolutions
02-02-2002, 06:38 PM
heh i'll go with 59$ for pc setup.
:)


thats good enough for me - i want people to like me and keep asking me to do things for them

markblair
02-02-2002, 07:28 PM
Plus, I'm sure you'll offer more than just PC setups. My suggestion is to offer a few different services. Not everyone will be just buying a new PC and needing it setup. Plus, many that do buy PC's actually will know what to do to set them up or will simply read the instructions (although I wouldn't count on it :) ).