lightone's previous special was over and a new one is going on. I believe some visitors here have signed up. Would you please share your experience with us?

Thanks.

Anyone got their $40/Mbps deal up and runnning? Would like to hear how it went.

Not sure, though after the first few conversations, I could no longer get a response via icq from them (sent two repeated messages). Perhaps I caught them at a bad time then.

I'd be interested in knowing people's experiences too, if only for future reference.

I ordered 1mbit bandwidth and a server for $95/month. That was a week ago. They promised me it would be up Jan 30 or 31 by 8pm CST so i could transfer 10gb data from my old server so i wouldn't loose anything. That hasn't happened. Sorta disappointed by I will stick with them as this may be a hectic time. 24x7 support/service do not answer ICQ/Chat/800# so that is 1 less reason to stick with them. Anyway, will let you know how it goes. I might not be here more than a month expecially if i loose 10gb data.

I am really sorry about the other post. i missed this one.

I thought someone said they even got some personal greetings from lighone. I email lightone yesterday, got reply in several hours. Then, no reply for my 2nd email. ICQ is on, but he ignored all my messages, and no replies at all.

The "live person" always asked me to wait. Never tried the 800 number.

Is that a one-person company?

Originally posted by ebird
Is that a one-person company?

I guess it is.
Now, it doesn't mean anything bad. My company was started as a two-person company; we've never had any -justified- unhappy client.
It's just a matter of how much sleep is he getting...

I thought that was miss leading and I went back to this topic.

When I say one-persson company, there's nothing negative. Just want to know how well the company is running. When he's burried with the current work load, I prefer to stay away with it for now.

I am interested in the offer, so I will keep learning.

Thank you all.

I gave them all my info, this past sunday, they first said my server would be up by wensday, then they said Friday, well it was not up at 8pm last night, so I called them, they said they would get up up sometime last night for sure! It is still not up! I have tried calling all day long, and I have got no answer, however, I have left 3 or 4 messages, and have gotten no response.

Anyone else have any problems like mine?

LightOne what is going, the least you can do is let me/us know...

Ordered my server last wed... Said it would be up on Friday.. no server... Then came this wed... They told me they were screwed on a shipment of motherboards... Then I called them friday night.. I was told that my server would be positivly up that night.. And I would be called back within 1 hour or so.. Waited by the phone for 3 hours... no calls at all... Tried to call all day today to get a status update on my server... no go... Hopefully IT'll be up tomorrow.. Rackshack is looking mighty fine now..

Well, we ran into some issues with bad motherboards over the last 2 weeks which has caused us to delay people up to 3-4 extra days (not counting our statement says up to 4 days). Today we blew a circuit that took out 25% of our machines for about 5min. Some things have slowed us down this past week, but we are ordering 30 or so machines and will be able to start putting people online the same day.

What I have noticed is the people that have had a bad or slow experience with us are the only ones posting anything on this thread. :)

Anyway, I don't know anyone except webtech (which was brought online the 31st btw) so I can't really say. But, it isn't a one-man operation. :) (Four full-time man operation to be exact). We have other people that work parttime also.

Well, till now my experience has been what one can say "good"

I too experienced some delay in the server (Mainly due to the second hard disk I ordered) but it was for about 4 days~. Since then everything has been running fine. Connectivity is good and support seems to be good too, I too couldnt reach Chris some times on AIM but thats mainly due to the 12 hour difference in the time zone.

Personally, I think they are better than RackShack (In matters of both price and support).

Lightone~
How many servers do you guyz manage at the moment??
Can you name any reputatable site that has server with lightone.

I signed up a few days back, hopefully I'll be setup today? and yes Chris is a hard person to get ahold of, Put he does get back with you.

Hey, lightone just kicks ass. Server is online and better than ever. 40ms ping times! I will be staying for a very long long time. Keep up the great work guys!

Originally posted by webtech
Hey, lightone just kicks ass. Server is online and better than ever. 40ms ping times! I will be staying for a very long long time. Keep up the great work guys!

I agree about their bandwidth and speeds. IT ABSOLUTELY KICKS ASS.

For all the rubbish people spout about Cogent, it's almost unbelievable. Lightone did give a few reasons why their Cogent connection in Denver might be better than others... and really, it must be true.

I wasn't gonna share with this anyone quite yet till I got my own dedicated (didn't want lightone too overrun at the time I ordered :)), but hell... I might as well.

First, I've been using pingplotter to check out host response times. pingplotter.com (http://pingplotter.com) Cool program. Seeing all those red lines appear for a few of my beloved hosts was quite a shock. Quite readily shows that name brand bandwidth sometimes sucks... and sucks hard.

Secondly, I've been doing speed tests from all over the world with the tracert.com (http://www.tracert.com).

Go there and sign up for their speed meter service. Choose 10 different points from around the world, enter lightone's IP or webtechs (got an ip for us, webtech?), whoever... and hit Measure. Then immediately hit back and enter your own server. Hit measure, then hit back again immediately and repeat this process to measure the throughput of a few servers you've been considering. Do it fast, all with the same test points, so the servers can be tested all within a very close time frame.

All within 20-30 seconds, I've put traces speed tests for lightone in, as well as pair.com (who ceaselessly tunes their network and is known as one of the better hosts in this regard), and others hosts I use, as well hosts I've been considering (like rackshack).

When you get the results, nevermind the average times you see for each IP or service. The average times won't be accurate, since different hosts have different sized pages up, and that affects the results. Instead, look at the details for each host.

Look at the connect times. Compare servers together here where you gave an IP, and hosts where you gave a domain name, but don't compare hosts against each other where you gave an IP for one, and a domain name for another (there's overheard from dns lookups that does affect the results here).

Then look at the kbyte/sec speed. Compare all hosts to all others on this number. It counts in large amounts.

My jaw dropped when I saw that lightone... the company dishing out servers for $99/mo with 300 gigs of bandwidth... was, low and behold, consistently faster than every other host I was testing... including pair, the place where I pay far more for just two teeny weeny accounts (their fees and add-ons really add up), than lightone asks for an entire server.

It confused the hell out of me, and, frankly, began to disgust me. So much so that I had to rerun these tests immediately. Then with different test points. Then at different times of the day. Same results, generally. Lightone won. LightWon. =)

Here's a company (lightone) where everyone knocks their bandwidth provider (cogent), and they're outspeeding one of the oldest hosts on the net (pair), who has the most anal retentive speed tweaking admins you've ever met, and a super fussy TOS to prevent bandwidth hogging sites from being on their network. It scares me using them for fear I might do something wrong by mistake, or the even the appearance of something ELSE doing something that even LOOKS wrong. Like a user mentioning one of my sites in an email somewhere and pair will misinterpret this as spam. Seriously. I've been warned by pair because they were contacted by some jackass who requested an email copy of something, and forgot that they did. Talk about the chilling effect of being assumed to be guilty before being proven innocent. (I all but stopped further development of my sites there after that) ANYWAY...

Not only that, but for the privilege of paying more for pair, I get SIGNIFICANTLY slower connects accross the globe, and I'm not even allowed to run a program with crontab more than once every two hours. Congratulations to me. :)

I know that I'm probably going to go with lightone once they get a few things sorted out, and I seriously recommend everyone else take a second look, too. Do some testing. pingplot them from your own network. Do the tests with tracert.com. If you want to see the route from different points around the world, try the live demos spread around the world from visualroute.com (http://www.visualware.com/visualroute/livedemo.html).

Routes going through the Cogent network sure do look awfully damn messy, but somehow, they're almost always the fastest. Strange, to say the least, but it sure is beating the hell out of hosts that use fussputs like uunet and their overpriced bandwidth. And that's a fact that can't be ignored.

The Cogent vs the rest of the world arguments will continue. Some of the concerns (such as financial stability) are quite reasonable. However, much of what we read is inflammatory and based on gut reactions rather than experience. We currently operate 5 NOC's, one of which is primarily Cogent, one of which uses about 30% Cogent, and a third uses Cogent strictly to handle excess/overflow traffic. Frankly, the performance of our Cogent lines has been superb and equal to or exceeding that of our other carriers. And this has been true in all regards-we do constantly monitor from locations around the world. We are experiencing excellent speed, almost 100% uptime and minimal latency with as nearly zero lost packets as I can imagine.

Now, just as with other carriers, the connectivity one gets with Cogent depends on other things as well. All Cogent NOC's are not built equal. We do also track many other NOC's in addition to ours and saw one specific NOC switch most of their traffic from Level3 to Cogent and their Ping times doubled. However, they were growing very rapidly as well. And doubling wasn't as bad as it sounds-they went from the best we knew to average. Also, we keep secret sites hosted at many competitors as part of our quality management program-to insure we are measuring up. And our sites with that particular provider has experienced over 99.8% uptime. In another case, an NOC experienced much better connectivity when they switched to Cogent, but that wasn't the sole reason. The increased their available bandwidth by 10 times. They were previously oversold.

So, one must continue to be diligent in monitoring and evaluation what is out there. And we believe not best to keep all your eggs in one basket. But one must also evaluate carefully and objectively, not letting their own prejudices influence their evaluation, and not taking shots at competitors simply because they are using a different carrier.

Lightone, thats all I needed to know.

I'm not bitching about the server.. I just want to pay for mine.. have it up and go along on my merry little way... Not be put off every day..

Im interested incognito on what 5 NOC's you currently operate

So Far, I've given up and decided to go with Rackshack.. Got my server up in 2 mins..

Anyone know a good alternative to these guys since they wont let me know when/if my server will be up...
I´m sure the speeds are good for the 2 people that managed to get a server but cant wait forever...

We have about 20 or so wht customers that seem to not want to reply (?). No idea why.

We are resolving all orders previously placed tomarrow and thursday. :)

Sorry to those delayed a few days more than planned.

Well I did post about my good experience :)

Keep up the good service!

Is it just the one guy that managed to get his server on this $40/mbit deal? :confused:
I was promised mine online today after a looooooooong wait but cant get a reply from lightone so giving up hope on a server there... :eek:

I suppose at $40/mb they have no reason to really seek clients -- they can't be making much money!

Drew

"lightone We have about 20 or so wht customers that seem to not want to reply (?). No idea why.

We are resolving all orders previously placed tomarrow and thursday.

Sorry to those delayed a few days more than planned. "


its Friday today... still no server :o

Guys: I'd save you the trouble and anguish and suggest you take a hint and get some alternatives.

To each his own.

Drew