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Oper
11-01-2004, 10:55 PM
Maybe i'm the wrong one.

we got a server from NAC we got 1 Email (net Address)
and 8 Aditional IP.

Windows Server.
Why i cant ping any of the Aditional IP?

when i Trace those IP they stop a NAC center.

Maybe i'm Mising something.

thank........... (very new to this)

f0urtyfive
11-01-2004, 10:58 PM
The problem your having is because you havent added the IP addresses to your server (You have to manually configure the other 8 IP addresses). You also might want to find someone that speaks your native language to see if they can help you.

Oper
11-01-2004, 11:01 PM
IP were added (we added the first 2 to test)

nada.

f0urtyfive
11-01-2004, 11:13 PM
I would contact NAC Tech support and ask them for their input.

Oper
11-02-2004, 11:50 AM
Originally posted by f0urtyfive
I would contact NAC Tech support and ask them for their input.

not in a rush and before open a ticket i was checking if someone could give me an answer.

Anyway the problem was we changed our MASK to .0 and should be .248 (some support staff went to our server and did that observation)

Its working perfect now

NickTooms
11-02-2004, 01:53 PM
Why NAC Tech support could not help you? It is their work!

robgct
11-02-2004, 02:39 PM
Originally posted by NickTooms
Why NAC Tech support could not help you? It is their work! They did help them. :eek:

sirius
11-02-2004, 02:41 PM
Originally posted by xcage
They did help them. :eek:

Actually, if you had read the thread, you would have seen...

not in a rush and before open a ticket i was checking if someone could give me an answer.

He contacted support after posting here first.

Oper: It's always best to work through these issues with your server provider. You are paying for their technical support resources.

Glad to see you are up and running now!

Sirius

Oper
11-02-2004, 04:00 PM
sirius, i didnt contact then until i did all posible to solved.
i even posted here before contact then, maybe someone will said "Hey try this...." etc.

like i said not in a rush, i need to have that server runing before december.

I Opened a ticket and 5min later tech support "Stephen", reply asking me if i he can go into my server. so he solved.
(Not used to fast suport like that)

but yes its up and runing.......

CactusCounty
11-02-2004, 04:52 PM
Gotta love NAC. I know I do....

sirius
11-02-2004, 04:59 PM
Originally posted by Oper

I Opened a ticket and 5min later tech support "Stephen", reply asking me if i he can go into my server. so he solved.
(Not used to fast suport like that)

but yes its up and runing.......

Good deal... glad they got it sorted out so quickly for you.

Sirius