View Full Version : Hostgator.com: 5 months review
manne 10-26-2004, 04:54 PM I've now been around 5 months with HostGator.com with the Baby package. 2GB space and 20GB bandwith/month for $9,99.
I must say i am very satisfied with their customer support. They support all message programs like AOL and MSN. And they actually do have an 24/7 MSN support open, for real. I found out that the Live Chat persons knew alot less then the Tech support on MSN or email.
As to my knowledge i had 2 times a downtime (tracked by siteuptime.com). I think the connection with the server is sometimes a bit slow. Download speeds going at 50 ~ 60 kb/s with a 140kb/s connection happens very often. Sometimes i even get 15kb/s while my connection is correct and is able to do more.
Well.. i'm not very good at writing reviews but anyway, the conclusion is:
HostGator.com is a great host with good support. For the average user is the perfect choice. Sometimes bit slow connections but the support compensates that.
ldcdc 10-26-2004, 05:25 PM I'll cast my pro Hostgator vote again. :)
9 months and 20 days now and I can't find them a fault. They react fast to things and the server is up unless something out of their direct control affects it (wild script or DOS attack). In such situations all that a host can do is deal with it properly, which is exactly what they do. And yes, whenever I needed support I've contacted them by MSN and someone was there everytime.
the_pm 10-26-2004, 05:31 PM That's a very fair review, Manne. I'm glad you're pleased with your choice overall.
I've had very good speeds from day one. The customers to whom I resell have expressed immense appreciation for the quickness and reliability they've received, and everyone seems to really like CPanel too. I might just happen to be on a particularly good server, but my experience with their customer service is as good as yours, and coupled with the speed and uptime I've received, I can't imagine I'll leave them until I'm ready to go dedicated. And even then...
TheTop 10-26-2004, 05:35 PM nice to see positive reviews around here ;)
colorteck 10-26-2004, 08:55 PM Originally posted by WebWobbler
nice to see positive reviews around here ;)
Very nice to see these types of reviews as usually we get mostly bad. Great job hostgator!
hostgator.com 10-26-2004, 09:07 PM Thanks for the review manne. All of our servers are connected with a 100mbs line at Theplanet DC. Our most used server rarely pushes 10mbs.
Are you on a cable connection? Is so that's most likely the reason to slow upload or downloads. Cable connections share with everyone local to you. Meaning the more people online the slower your connection is. Next time things are going slow for you give us a call and ask for Brent. I'll help you figure out what's going on.
yorri 10-27-2004, 12:56 AM We need more good reviews like this!
manne 10-27-2004, 01:55 AM Originally posted by hostgator.com
Thanks for the review manne. All of our servers are connected with a 100mbs line at Theplanet DC. Our most used server rarely pushes 10mbs.
Are you on a cable connection? Is so that's most likely the reason to slow upload or downloads. Cable connections share with everyone local to you. Meaning the more people online the slower your connection is. Next time things are going slow for you give us a call and ask for Brent. I'll help you figure out what's going on.
it maybe has something to do that i am in Europe. I dont have a cable connection. I hope its that i live in europe because Hostgator is great :)
CretaForce 10-27-2004, 06:56 AM Thank you for the review.
tiamak 10-27-2004, 04:45 PM hmm what can i say :) compared to other companies hostgator is ok :)
Martinez 10-27-2004, 06:13 PM Thanks for the review Manne. For the most part, Host Gator appears to be doing a very good job.
TheTop 10-27-2004, 06:23 PM yes hostgator has had a lot of favourable reviews ... however they are not on the cheap side :)
NS-Addict 10-27-2004, 06:29 PM Finally a good review :),
Nice job manne and thanks, also Hostgator got some nice packages :)
Andyc 10-31-2004, 04:09 AM I just signed up with Hostgator. That had everything I was looking for. Hopefully I will be happy with my choice.
a1nerd 10-31-2004, 06:00 AM Hostgator kicks butt. I have been with them off and on now for about 1 year. I keep comming back to them.
reddem0n 11-06-2004, 08:26 AM Alright guys, its been several years when I have gone through several hosts out there. I have been very displeased with most of them and that is why I've been moving on to so many. My last host was terrible homelanxtreme.com I don't want to even go there. Anyways so I stumbled on to hostgator.com one day and did a little research on them. Found some well enough reviews to make them a reliable company and their hosting plans are just pretty damn good for the price.
So I decided to give them a try and so far been with them for about 5 months now. I can tell you this is by far one of the best host I've ever been with. They actually do give you 24/7 support literally, I mean they are on AIM, Yahoo, ICQ, MSN, whatever you use for your convience and always helps and resolves conflict in time. Their reliability as well, I've only noticed 1 downtime and that was only for about 18 minutes for some maintenance upgrade. If anyone out there is looking for a reliable host, with great pricing, and excellent service and customer support...I strongly recommend hostgator
tiamak 11-06-2004, 08:39 AM Originally posted by reddem0n
I've only noticed 1 downtime and that was only for about 18 minutes for some maintenance upgrade.
hehe that was probably my fault :D
reddem0n 11-06-2004, 08:48 AM Also one thing I noticed was that some people saying something about the download speeds in this thread. I'd like to say that with normal high speed connection, you can get speeds of up to 300kb/s on hostgator's servers.....Even more if you have a better connection. But speed is definetly not a problem with HostGator's services.
NS-Icon 11-06-2004, 09:10 AM Well it seems that HostGator.com is doing an excellent job, plenty of pleased customers.
Thanks for the reviews guys :) and keep up the great work HostGator.com
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