Hi All,

I am wanting to integrate some sort of hosting/domain registrar billing mangement system - so far I have looked at Clientexec, Whoiscart, and Drams.

Does anyone have an recommendations on which (or other) I should go with? I am use eNom for dom reg....

Thanks!
Erik

EDIT: One more thing - it is important that the system be able to activate new hosting accounts on my servers. Right now I am leaning towards whoiscart...

Have you looked at:

http://www.whmautopilot.com/

We use it and find it fine for our needs. You could also take a look at:

http://www.lpanel.net/

Lots of good buzz around that one at the moment. Never used it personally however.

Every billing software have their own unique features. When you ask for some recommendation, the question really comes down to what you need and what your budget is
Whoiscart.net is selling at 35USD , lifetime upgrade and support
The others are not giving you the same options. but their features is more impressive.

According to some, modernbill is quite complicated. But that again, if you have complicated needs , modern bill is for you.

Joshua

Lpanel:
B-u-g-g-y as anything. Stay faaar away from unless you like playing with bugs and have great patience (takes average 1 week just to get response from their helpdesk or on their forums)

Modernbill:
Great software, a bit complicated, but great software. Poor company, poor ethics, however. If you like your private information being submitted to known spamhauses or them billing you whenever they feel like it , then by all means, use modernbill.

Whoiscart:
I got thrown off by whoiscard when it was required that you pretty much had to write a 3 page essay for their "tech support" forums, and not include certain words in order for the posts to stick. They've got spiders that go through and delete everything that doesn't meet certain strict (and I do mean by the book strict) guidelines. Not good. That, coupled with the fact that you have to close your browser every time you make a change to the structure (ie: add plans, etc) turned me right off. $35 poorly spent right there.

ClientExec:
Don't even know where to start with these guys. 2 days to get a helpdesk response, no (authorized) automated invoicing , no automated billing at all, which means you have to go through invoices daily and bill everything. Poor support.

Drams:
Excellent support, and I do mean excellent. Every helpdesk ticket I've filled out has been responded to in 24 hours, and usually MUCH less. Their system is fairly easy to use and setup, their support forums are great. I have two complaints with them, and they are minor.

A> I had to design my own template for billing (no worries, it took all of 30 minutes) as I don't run a "hosting" biz.

B> The orders I place with them for software and services do not automatically go through (at least through paypal). They must be approved manually, which is fine. Usually this is done faster than support tickets are answered.

DRams is a great utility. I'd advise checking it out.

Hi Wolfstream

Is it for real that you had to close and open the browser again when using Whoiscart?

Is this just on your browser or this is the way they made the software to be? Personally I find now reason for this software to behave as such, unless it is a bug

Joshua

Originally posted by joshuayip
Hi Wolfstream

Is it for real that you had to close and open the browser again when using Whoiscart?

Is this just on your browser or this is the way they made the software to be? Personally I find now reason for this software to behave as such, unless it is a bug

Joshua
Directly from their FAQ (in the customer forums)

7.I've added some plans, but when I run a test purchase the price is always zero or 'free'! Why does this happen?

You must always close and reopen client browsers after having edited any functional part of the operational cache. The cache dramatically improves performance, but has this slight drawback. This will only occur at configuration time, and will not hinder cart operation.

Yes, it is very much for real.

linux-tech:

Hi, you mentioned that you're not using DRAMs for a "hosting" business, could I ask what business then? This is because I'm sourcing for a billing software to use for both my hosting and none hosting business, and am considering between Clientexec and DRAMs.

Your reply is appreciated, thanks.

All you have to do is look @ my signature and name to tell what business I use it in, systems administration ;)

I heard that Whois.Cart is one of the best scripts out there. For $35 it isn't bad.

Originally posted by gghosting
I heard that Whois.Cart is one of the best scripts out there. For $35 it isn't bad.
Sure
If you like various problems and rude sales people it's great.
Your web browser shouldn't have to be restarted every time you make changes to it, just to see those changes.
A client shouldn't have to spend good deal of time on a post only to find the spider "deletes" it because it doesn't meet certain strict, anti-support guidelines.
Instincts told me to stay away from 'em, especially after they took days to respond to pre-sales email, but I didn't listen, and, sadly, now I'm out $35.
Trust me, whois.cart isn't even close to all it's cracked up to be. Maybe in a few years they'll understand the importance of customer support and proper programming, but it's not even close to ready yet.

What's drams' site ?

www.dramsystem.com

was using whois.cart... but now switching to DRAMS... just found it reading this topic. I needed to add more than just hosting/domain names in the cart... it seems to allow me to charge for other services and has a software licensing system which I need... and will auto-create forum accounts too which is nice. (ordered today, will install this week... hope it works out as it says)

http://www.dramsystem.com

esh, I think the software licensing system only contains the file itself, but I could be wrong. Either way, it's a great piece of software.

oh well... I can make a software licensing system... but the download management app will be nice for sure!
(it does include that right?)

Yes it does, and I may (may) be wrong about the licensing app.

Linuxtech,

Please stop posting unfounded material about our company. I'd invite everyone to read this thread:

http://www.webhostingtalk.com/showthread.php?s=&threadid=327217

Make your own opinion of the exchanges between linux-tech and myself on the things he mentions.

Linuxtech, you had purchased and repeatedly say 'it isn't everything it's cracked up to be' - yet however, instead of challenging the features we advertise - you sinuously incur a chargeback on us instead of taking advantage of our system guarantee which I've quoted at the base of the thread linked above.

If your insinuations are true, then we'd undoubtedly return you your money. Why had you not gone this route? We'd have valued the challenge and were you right, would have completely refunded you your money?

It is beyond me that even after that last chat, you persist here with much as you'd done in the previous thread.

Puzzled.
Alexandre

I wasn't saying whois.cart was a bad application, I thought it might handle additional charges for other services I do... but found out it didn't. My own stupid mistake I guess :-\

It is a great application for billing for hosting/domains