Hi all, i run a webhosting Biz, which i am pretty new to, at the moment i resell space, until i can afford a dedicated server, however i have to pass on my reseller companies terms of service to my customers adding any that are specific to me.
My resellers ban the use of chat rooms and other resources that are server intensive, however i notice that this does not appear to be in their terms of service, but is on the front page of all users control panels and is displayed when logging onto your ftp.

I have copied their terms of service to my site but and have just realised that this is missing, however i have just signed up a client who has not paid yet but i think they are using chat scripts. I have sent all of my customers an email telling them that the acceptable use policy is now available on my TOS page.

However is notice on the control panel and when uploading enough to say that this customer has had enough notice that chat room scripts are banned???

Ummm, how many times do you read the ftp welcome message when transferring?

I'd suggest an email to those of who you suspect may be breaking the TOS.


Lats...

i have already emailed them and i have put the acceptable use policy on my website

Originally posted by tazd9t9
however i have just signed up a client who has not paid yet but i think they are using chat scripts.


You setup an account before you had payment in hand?!? :eek:

--Tina

Hi yeah i did cos until yesterday i couldnt accept credit card payment and i was operating a policy of if a cheque has not been received and cleared within 10 days the account is cancelled however now i can accept cards that wont be happening