Just a reminder to everyone what our friend Philip Fayer said not long ago.....

Dear Merchant,

I would like to update you on the situation regarding the termination of the myPaySystems IBA Services. We have been communicating with many of our affected merchants and we have been monitoring online postings. We are deeply sympathetic to the undue hardship this situation may be causing to your business. Like our merchants, we have been prejudicially affected by the sudden termination of our accounts by Pago eTransactions Services and are suffering its consequences. We are committed to assist you through this situation and plan to issue updates. As of now, these are the most frequently asked questions on a regular basis.

July 29th and August 5th Settlements

myPaySystems did not receive the last two scheduled merchant settlements. We have been informed that all funds are being held pending account risk review. We are making every effort to accelerate the release of these funds in order to settle all merchants that have outstanding sums due to them. As soon as funds are released to us, we will begin releasing them to our merchants. We expect this process to begin within the next few days.

Rolling Reserves

As well, Pago eTransactions Services has not yet released any merchant reserves. We are also working to have these funds released to merchants on their scheduled release dates. Your funds are not being forfeited and will be released in due course.

Future Processing Capabilities

At this time we can only service U.S. based merchants. We are working at establishing alternative payment processors than can process for non-U.S. merchants. We expect to be able to communicate possible alternatives by tomorrow. We will be sending a detailed email with alternatives to all merchants that may require ongoing services.

Processing Refunds & Chargebacks

You will continue to have access to your online MCC portal to view all of your historical transactions. While account termination does not allow you to process refunds, consumers may still be able to chargeback any unfulfilled order. We will not be levying any fines against your account for accrued chargebacks after the date of termination. Transactions which have been subject to a chargeback and are unfulfilled may be reprocessed through a new processing account should your client wish to still receive the goods.

I would like to thank you for your continued patience in this matter. We are working around the clock to resolve all issues affecting our merchants.

Sincerely,

Philip Fayer
President and CEO
PaySystems Corporation

Biggles, in his defence... although he doesn't deserve it, if you look closely it says:

"after the date of termination"

In theory, we are being fined for the chargebacks, before the date of termination :(

I have just written a post to the Paysystems Closed thread but I will put it here also.This is the e mail address of the Police authorities who will investigate our complaints about Paysystems.

cdiv.communications@rcmp-grc.gc.ca

I suggest that we put a brief description of the actions of PS since last end of July.The main thing is to include all links to the Paysystems action website, the Thread on this Forum,the "Paysystems closed thread" as this particularly will be vital information for the Montreal Police.Also the 40+ letters of complaints that we all have sent to the BBB in Canada (Quebec) and also to New York.The BBB will be able to confirm this to the Police.I also ask that if anyone knows of any other links or information to please send them with your mail.
Please remember that as far as we know the Police have no idea about all of this fraud which is now on a massive scale Worldwide,it must be.
If Paysystems do have a legal Dept.,I say "if" with my tongue in my cheek, as I cannot imagine ANY legal person giving them the advice to defraud so many people in so many ways. Even if you have had the last payment they are still holding your holdback which is YOUR money not theirs.They have broken the contracts to us and not the other way around.We have done no wrong.

Originally posted by a.harris
Biggles, in his defence... although he doesn't deserve it, if you look closely it says:

"after the date of termination"

In theory, we are being fined for the chargebacks, before the date of termination :(

Yes, but reading posts on this forum people are being fined for chargebacks after the date of termination.

I just wish that Paysystems were in Great Britain, as things would be tougher here for them legally.
When we asked the Ohio USA BBB to take action on our behalf last year with 2CO, they jumped to it and did a grand job of getting all the monies owed to us,even to the last postage stamp.
Don't write the BBB off,unless the ones in Quebec are as half soaked as the Canadian authorities.

Just look at the Canadian government! LOL

You wouldn't think there could be such corruption in a developed country.......

Maybe I will become a politician here.......

Originally posted by Captain Biggles
Yes, but reading posts on this forum people are being fined for chargebacks after the date of termination.

Well then that is truley unacceptable

Originally posted by Captain Biggles
Just look at the Canadian government! LOL

Yea, I sometimes wonder as they continue to buy our scrap sub's :P