here's what we got on an account:

PLEASE READ ALL CONTENTS. CONTAINS IMPORTANT INFO ABOUT YOUR ACCOUNT

Dear AT&T Small Business Hosting Services customer,

We are writing to notify you that Interland, Inc. has acquired AT&T's Small
Business Hosting Services.

Interland is committed to providing you with flexible, affordable and
reliable hosting services with comparable features and value that AT&T Small
Business Hosting Services customers have come to expect from their hosting
provider. Interland intends to migrate all AT&T Small Business Hosting
Service customers' web sites from their current servers to Interland's own
hosting servers by February 28, 2002.

Headquartered in Atlanta, Georgia, Interland is a leading provider of
business-class Web hosting services to small and medium businesses.
Recognized for award-winning customer support, Interland delivers a full
suite of hosting products. From informational Web hosting to feature-rich
e-commerce applications, Interland hopes to equip you with all the tools
you'll need to build, manage and run a successful Web site.

Please note:
* AT&T and Interland will work closely with you to help facilitate what
Interland expects will be a seamless transition for your hosting services
and e-business applications. There will be an initial content freeze to all
customers' Web sites, which will take place this Sunday, January 27, at
midnight EST, and end on Tuesday, January 29, at midnight EST. At that time,
you will not be able to make any changes to your site content, but your
website will be still be reachable to Internet visitors. CGI scripts, such
as counters or guest books, will also not be operational during this time,
but will return to normal functioning on Wednesday, January 30, 2002, 12:01
am, EST. Customers who have purchased AT&T ecommerce features with their
hosting plan will still be able to update the product catalog and take
orders as usual.

* Please note that any changes made to your website after Sunday, January
27, midnight, EST, will not be captured and will not be automatically
transfer to Interland when your site is migrated to their servers. Please
keep a record of any changes you make to your Web site after Sunday, January
27, 2002, so that you can update your content. Thank you for your patience
during this transition period.

* After this initial content freeze, you'll be hearing from Interland
shortly by email with more details about the transition itself. Interland
anticipates there will be no other service disruptions to your Web site.

The sale of this hosting service in no way diminishes AT&T's strong
commitment to serving its small business customers. Over the past several
years, AT&T has worked closely with its customers to make AT&T Small
Business Hosting Services a successful hosting solution. While the
functionality of this service continues to have strong market appeal, AT&T
has decided to refocus its hosting business services portfolio. In the Web
hosting market, AT&T's strength will focus on its core competence - -
delivering the complex managed services required by businesses to support
their mission-critical applications.

AT&T appreciates the business relationship we have with you and looks
forward to serving you in the future. Interland welcomes you and pledges
its commitment to provide you with the same attention to detail and customer
service that AT&T has offered. Until further notice, please continue to
direct any service support inquiries to the Small Business Hosting Services
support line at 1-888-907-9283 or go to https://www.sbh.att.com. For
additional information on the upcoming transition, please visit
http://www.interland.com/AT&T/.

Err.. wow. :eek:

Yeah, wow is right, and look at the amount of time they gave us to know that the site would be down for 3 days. Our site there helps run a governmental website that gets a lot of traffic, this destroys it.

AT&T continues to let down customers, first with Broadband, now with hosting. And, another sells out to Interland which can't server the customers they have as it is.

And, oh...well you will be without working sites for three days...no big deal...not for us...remember, we are the ones who left all cable modem customers without services for days and they lost all emails sent to their old addresses.

Guess, it also shows something else. Anyone who thought the correct way to go was to go with one of the "big guys." The "big guys" continue to disappoint and turn their backs on their customers. This appears to be one business where size is truly working as a detriment to customer service , although not in all cases. But Verio closes centers, AT&T gets out of the business, Hostpro gets absorbed into Interland, and the bigger Interland gets the poorer their service, accounts acquired don't get their old deals honored...I could go on and on.

But we, the little guys, will continue to provide service and take care of our customers.

This at a time when all the analysts have been saying watch out for the phone companies because they will start offering everything on one bill and take your customers.

What's up with Interland acquiring all these web hosts? First Host Pro, then Interliant, and not AT&T web hosting? I feel sorry for all those acquired customers... :(

...and can someone please tell Interland to get a better site design, I think it's really annoying (especially those people pics).
:D