Hi. I am new to this discussion forum... in search of wisedom. Recently, I registered several .net and .org names with Network Solutions. (They had a $10 special; otherwise, I would avoid them.) Now, I wish to modify the primary and secondary DNS information, but I am having difficulties using their new forms. Any suggestions or comments for a newbie? Thanks in advance.

Do a search on this board, there are lots of comments!

90% of my support requests from new users relate to problems changing the name server info at Network Solutions, and there is very little we (as a web host) can do about it.

They are not the best organised company.
I got a renewal notice yesterday with no domain name given on it. I only have one NS domain and its not due for over a year.

Gordon

I used them for about 6 months until I tried to make changes. Once that happened I transferred somewhere else. Did not need their aggrivation.

Try dotster.com

I agree. Dotster is the best I have used.

Originally posted by DOh
Hi. I am new to this discussion forum... in search of wisedom. Recently, I registered several .net and .org names with Network Solutions. (They had a $10 special; otherwise, I would avoid them.) Now, I wish to modify the primary and secondary DNS information, but I am having difficulties using their new forms. Any suggestions or comments for a newbie? Thanks in advance.

At the time of your registration, you didn't set up a password for these domains by chance did you? If not, you'll have to change thing via their somewhat annoying email method. It isn't much different really...

What are the Nameservers and IP addresses you are going to change to? If you are completely lost, just email someone here with the DNS changes to be made (nameserver and IP addresses for domain 1 & 2), and that person can make the changes for you. You will get an email confirming this (you'll have to reply to it), and everything will be ok.

How horribly antiquated.....

Grasshopper,

Wisdom would have been to avoid NSI due to their sometimes difficult forms and gone elsewhere, even to have paid $3.50 more each for better service. Not being wise, you went with NSI anyway and now have troubles. How is it you did not see these troubles coming when so many have had them and warned against them?

Now what you seek is not wisdom, but knowledge, someone to tell you how to get out of the trouble you got yourself into.

You chose the path to take, grasshopper, and now must follow it. Read the instructions carefully at NSI. Change your authentication system to password verification instead of e-mail, then make your changes.

When you move your domains to a better registrar, you will be on a better path. A wise man does not choose the wrong path because of limited specials.

Master Po

(as relayed to Duster, because Master Po's computer is down)

Thank you all for your quick wise responses.

Mr. Broadreach and inwks: I shall give dotster.com a look.

Mr. Chicken: When I signe up for the $10 special, NSI just duplicated the .net and .org registration profile to my existing .com. It did not ask for anything other than my credit card information.

Mr Duster: Yes, I was foolish to trust them again. D'oh! My pathetic excuse was that I had been away from the domain registration scene for many months.

FYI, NSI also tried to additionally invoice me for $35, but I e-mailed them one time to complain... and received eight automated apologies.

Good day.

Transfering is always a good thing, though I read your first post and you said you "recently" registered these. Might have a 60 day waiting period to suffer through before you can transfer, just so you know.

Really the forms aren't that difficult to follow (in theory), and as long as you click on MAKE CHANGES, and follow the menus you should be ok. Is there a point at which you are getting lost?

Go to http://www.networksolutions.com

Click on "Make Changes"

Enter your Domain Name

Click Expert (I know which form I need)

Click on 'Service Agreement'

Enter your email address (enter an active email address, as NS will email a confirmation/authorization* request. If the email address entered is different from the one you registered your domain with, when send the authorization please use that email address. If that email address is no longer active, refer to Question 11 for further instructions.)

Replace the Name Servers


Click on "Submit this form for processing"


Once these changes are complete, within 48-72 hours, you will be able to use your
domain name for uploading files, and viewing your web site instead of using your IP
address.

*The email will include a tracking number in the form "NIC-YYMMDD.#" (#=Sequential number from 1 to 5 digits). Use the tracking number in the Subject of any Email you send regarding that particular Registration Agreement.

Hope this helps :)

I have changed the domains server's at NetSol before, I can say it's very hassle, but you just need patience, after reply an automatic email, it might takes 2-5 days. Sometimes I had to submit several times.

Change to another registrars is easy, of course like Chicken's said, you have to wait for at least 60 days, the one I'm using (weblaunching) does all works, I just need to confirm.

Once you done, everything becomes much easier, no more auto response, you do all yourself, and takes 2 days at most to change DNS. g/l.

Ah, NetSol's Wonderful forms, probably the hardest I have used. If you know what you are doing, and not too worried about making mistakes, they are easy. As for the person who doesn't want to do something unless they are 99.9% sure they know what it is going to do, they can be a battle. I wish you luck

Thank you everyone for your wisdoms. I must confess that I tried most of the forms at NSI but I failed to see the Service Agreement form. I am grateful that that this forum exists, and hopefully someday I can contribute something back to the community. As a final note, this Homer J Simpson has learned his lesson. I will say that I have learned my lesson to avoid NSI... slowly but surely I will transfer my domains to other registrars.