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View Full Version : Billing Software


aodat2
10-16-2004, 09:44 AM
Hi there... anyone knows of any good billing softwares out there? I need one which is not too expensive and who could just keep track of who is who, when their dates are up and etc...

If anyone knows about it, could you please tell me about it... I'm so tired of using excel and etc anymore... I don't make mistakes over there but I'm just tired of getting their names and then entering them into my current invoicing system and then generating the invoices.

Please do help me out if you know of any good ones out there at an affordable price (hopefully cheap... hehehe)

ferzan
10-16-2004, 11:50 AM
checkout www.modernbill.com

HorizonNetworks
10-16-2004, 12:49 PM
Yeah modernbill is good but turned out to be a pain to install for us. Got there in the end though.

SBS Marketing
10-16-2004, 12:53 PM
I had started using whois.cart() because of the price - but I installed whmautopilot recently and it seems to be really good so far. The price is good $150 unlimited clients -

I have been on the client side before of modernbill and was a little confused as a client. IMHO whatever software you use MUST be easy for both you and your client to use.

Am I endorsing WHMAutoPilot? No - haven't used it enough but from all of the threads I have read it seems that it is right up there with modernbill as far as followers.

Nilomedia
10-16-2004, 02:16 PM
Modernbill is a bit complicated, whmap, I used it, really good, and easy to use & install..

verso-sys
10-16-2004, 02:37 PM
Tray whoiscart. It is simple to install and easy to use.

AnteB
10-16-2004, 03:15 PM
whoiscart is great. Simple to use and effective.

SBS Marketing
10-16-2004, 04:07 PM
I personally am not impressed with whoiscart - I feel like I wasted my money with that one. Documentation is extremely poor - If you decide you want to move it from a domain to a subdomain (under the same domain) you have to purchase another license -

It seems like it breaks too often (like when you update your CPanel)

It recently broke on me again, I sent them an e-mail and never received a response. So I gave up and I am trying WHM AutoPilot (they offer a 21 day free trial)

T3H-Joe
10-16-2004, 05:56 PM
I would deffinatly go for ModernBill (its what we use).

As some one has already said it is a little complex and not the easiest to setup but once you have it going its a very powerful piece of software which helps no end.

Josh Stein
10-16-2004, 06:47 PM
www.whmautopilot.com

gghosting
10-16-2004, 07:22 PM
Whois.Cart is just $15.00 (www.whoiscart.net)

phpCoin is free! (www.phpcoin.com)

SBS Marketing
10-16-2004, 07:35 PM
gghosting - Whoiscart.net is $35 not $15 - Follow your own link.

superprogram
10-16-2004, 07:36 PM
phpcoin is best suited for resellers
If you want to go for something professional, go for modernbill

SBS Marketing
10-17-2004, 12:55 AM
Compare Modernbill vs WHM Auto Pilot - Thoughts out there?

They are both about the same price -

WHMAP is easier to install but I would like to hear other input. I am testing WHMAP right now - maybe I should install ModernBill also and try that.

revise
10-17-2004, 02:11 AM
Having moved from WHM Auto Pilot to Modernbill:

1) Modernbill is more mature in its development cycle
2) Modernbill is much more customizable (in terms of configuration settings)
3) You can do things quickly in Modernbill where several steps need to be taken in WHMAP (relates a lot to #1)
4) Much easier to manage invoices in Modernbill

WHMAP isn't bad, but the current version has a ways to go to seriously contend with Modernbill. On the other hand, the staff at WHMAP are much friendlier and more responsive.

Karolis
10-17-2004, 07:45 AM
I think ModernBill is the best, but it has too many functions, which you won't use anyway. My choice is ClientExec.

Gregory-Eric
10-17-2004, 07:36 PM
I have been using whmAutoPilot for some time now and am very pleased with it. Highly recmnd it.

mrzippy
10-18-2004, 02:18 AM
The company behind WHM AutoPilot has been promising their next version for a long time now, and has missed many announced dates.

They announced a public beta would be available after 1st week of Oct, and of course it is still not available. Not even a static demo is available.

Their forums are run like an open-source project, and the forum "support" is similar.

The existing version of WHM AP is very simple and basic, and lacks many of the features found in www.modernbill.com and www.lpanel.net.

ModernBill has recently announced that they are renewing their committment to a high level of support and service, so that is encouraging.. although I've heard the most recent upgrade is a bit buggy, but their support is improving.

In my opinion, I think www.lpanel.net is the billing system that shows the most promise right now. It's very simple to install and use, has a decent feature list, is fairly well supported by the company, and has a good track record of quick implementation of requested/desired features.

Protagonist
10-18-2004, 08:05 PM
I use drams plus http://dramsystem.com

They don't have a trial account but their monthly license is only $14.95 a month. After 2 months, I was very satisfied with the functionality of the features that I got the lifetime license. They added the 2 months license I previously paid to the $149.95 lifetime fee.

excelblue
10-18-2004, 09:08 PM
We use ClientExec. ModernBill has proven to be hard to use for both the company and the client from my own experiences. It has also proven to be problemetic. The interface really sucks, and I would always see a few inperfections nowhatsoever. I used to use a company that used ModernBill for billing on a dedicated server. I paid the company, and mBill didn't update the stuff correctly. It ended up that the company had to dig up my info from paypal, and manually credit me for that. Then, when I incurred an administration cost, they billed me for it, and then cancelled my account as I officially cancelled my account with them. It took a while for the bill to arrive in an unclean format, and when I went to pay, I could not log in to pay properly. Modernbill is overpriced anyways. When I trialed Modernbill, it was a pain to get to where I needed to go. The system was not simple either. ClientExec was a big contrast in everything. It was cheap in price, support is excellent, and it was very simple to use, while being solid.

joshuayip
10-25-2004, 05:27 AM
No one favourable of the lowly priced Whois.Cart? why not?

Joshua

ServerZoo
10-25-2004, 05:59 AM
I am thinking ot get whois.cart too,want to hear more experiences

DDT
10-25-2004, 01:37 PM
Whoiscart is good for the money (really inexpensive) and now has Fraudgate integration along with most API and RAPI packages. If they haven't changed policy current buyers will also get a free upgrade to Silverstar (their "coming soon" product).
I have seen some sites with Whoiscart highly custom-integrated (good programming skills) but I'm just using the stock cart set-up since the Silverstar version will be fully integrated along with their new help desk program (currently in beta).
Only downsides to me is support can be slow sometimes (but I think that's true of all billing systems) and there is no current version documentation. They have the documentation from the original version but decided to skip documentation for the current package since Silverstar with the integrated help desk & web site integration will be a radical departure and their explanation is they are spending their time on documentation for that rather than the current version since they knew it would soon be replaced anyway.
The only thing negative there is the "figuring it out" process for things documented in the original that have been moved to different sections or have different names or icons in the current version. It works the same just gets a little confusing at first. As an example the other day I was looking through a file and found an error text that was "if you are having problems e-mail support@yourdomain.com". I may have missed it but I had never seen anything about needing to edit that file. Of course I just replaced it with my domain and saved it...problem solved, but I would have never noticed it was there if I had not stumbled onto it, so a customer getting that error message would have been confused.
Also "support" sometimes seems to have trouble communicating with me clearly (Texan & Canadian are two different languages) so sometimes tickets go back & forth a bit before we get on the same page & solve the problem. That slows the process but so far the problems have always been solved eventually.
So for now all I can say is that it works for us and I'm awaiting the new products to see if they are as good as what they are promising. The "screen shots" and "demo screens" and such look very good for the new system so I'm not putting time into customizing the current version due to the possibility I'll find out the new version has what I spent time on already in it.

SBS Marketing
10-25-2004, 01:47 PM
ServerZoo - IMHO and my experience, unless you are comfortable with editing scripts, sorting through "spotty" documentation - you may want to looke elsewhere.

I stopped using Whois.cart() recently when it crashed after a cPanel update and I couldn't get support.

I hadn't heard about this "new version" I'll be curious to see what it has. I just hope they actually write decent documentation that is 1) easy to find on their website and 2) easy to follow. Again, this is IMHO

FunkyFrog
10-25-2004, 09:49 PM
Originally posted by SBS Marketing
[B]I personally am not impressed with whoiscart - I feel like I wasted my money with that one. Documentation is extremely poor - If you decide you want to move it from a domain to a subdomain (under the same domain) you have to purchase another license -



I totally agree.

I use Clientexec but I am tired of waiting for a the release that incorporates the features I need so I bought a copy of Whoiscart. I think it's junk. Lots of people love it, but I think the free PHPcoin is way better.

I guess I will just hang out and wait for the ClientExec upgrade. sigh.

joshuayip
10-25-2004, 10:07 PM
Thanks DDT for the info. It has been very useful for consideration of Whois.Cart

SBS Marketing : If you use other billing software like WHM Autopilot, do they fix the software if it breaks when Cpanel is upgraded?

Or does anyone know if billing software company fixes them if cpanel upgrade breaks it?


Thanks


Joshua

patriotcow
10-25-2004, 11:43 PM
I dramsystem plus:)

hosting_ie
10-26-2004, 07:06 AM
Whoiscart is nice, but lacks a 'search by domain' function, something that one would image to be a requirement of a domain management system. It also seems to have limitations in terms of the database size / numbers of domains it can handle from our experience.

cdgcommerce
10-26-2004, 08:50 AM
WhoisCart, WHMAP, DRAMS, phpCoin, ClientExec, AgileBill & ModernBill are all options to consider.

I think that billing packages are a lot like certain makes & models of cars - you have people that swear by them and others that scoff at the very same one.

I'd suggest viewing the demos & feature list of each one to determine which is the best match for your specific needs.

DDT
10-26-2004, 10:24 AM
I think that billing packages are a lot like certain makes & models of cars - you have people that swear by them and others that scoff at the very same one.
A very accurate statement. I talked personally with some people who use other systems. One who swears by Moderbill told me it was the only one that would do what he needed to do...BUT fortunately he went on to add that he was not only a support tech for a major company (his day job) but even with his high skill level it took him over a week of working all his "off" hours to get the program configured like he wanted for his hosting business. I explained my "comfort zone" and he said "then Modernbill is not for you".
It really comes down to what will do what you need. I note the other posts about bad documentation and I agree. I covered that in my first response and Whoiscart's explanation for why it was like it is.
I don't understand the "lack of search by domain" comment. If that is in reference to a customer being able to search for all available domain names or the extensions available it certainly does that with no problems.
Shop, compare, question, shop some more, and hope you make the right choice for you.
You will notice on these forums there are as many different preferences as there are programs and almost as many people who have posted things similar to: "I started with X but it had this wrong with it so I switched to Y and didn't like this about it and now we use Z and are happy"
Same thing that keeps all those choices available in every other type product from cars to appliances to AMD vs. Intel...customer preference.

hosting_ie
10-26-2004, 11:53 AM
Whoiscart admin interface provides no means for you, the reseller / host to search for a domain name.

ie: you cannot log in and search for 'customerdomain.com' to see/edit/manage the details.

KI-ChrisE
10-26-2004, 03:19 PM
I use:

invoiceit!

www.invoiceit.com

Fantastic MS Access based program. Works well for me. :)

Chris

ideatango
10-26-2004, 08:13 PM
Help Please !
Which HSP can offer cheaper leased license Modernbill or WHM Autopilot ? I planned to choose one from them.:cool:

Bilco105
10-27-2004, 12:42 AM
Add another vote for moderbill, top notch.

Steve_Oaks
10-27-2004, 11:49 AM
With modernbil, do you guys buy a owned license or do you lease?

koii
10-27-2004, 10:55 PM
There is definitely no perfect billing software. I think the billing software industry has a long way to go before you find anything that's really good. We're a Modernbill user so can't speak for other billing software but so far we've had our ups and downs. A few things that bother me about MB include:

1.) You are still unable to create accounts with a dedicated IP with MB even though the packages are setup in WHM with a dedicated IP.

2.) Paypal billing is really buggy. When the client signs up for a subscription, the invoice that gets sent out has the paypal link in it causing some clients to manually pay and at the same time MB will debit their paypal account automatically making the client double pay.

There are more issues with MB but I think the development team and staff are great with support and working on making the changes/fixes. They are also very quick to update their software but sometimes I wonder if they really test it before releasing as I have more than once had to revert to the backup after upgrading.

Modernbill is also very "complicated" as some would say so be sure you have enough time to configure, test and play with it before going live.

Overall, I think MB is good (there really isn't much to choose from) but I think it has a long way to go before being great. I would still recommend them.

dotwhat
10-28-2004, 10:43 AM
ClientExec

dynamicnet
10-28-2004, 09:46 PM
Greetings:

We use H-Sphere from http://www.psoft.net/ which includes recurring billing as well as the ability to handle custom jobs both one time and recurring.

We've found H-Sphere's billing system to be so good that we actually use it to bill for one time and recurring services which are not related to hosting such as server security and server administration work.

Thank you.

pezzer
10-28-2004, 10:00 PM
I'll 2nd that !

Hsphere's billing system meets our needs nicely - we also use it for recurring & onetime services not directly related to hosting.


cheers


Jump Web Services - jump.com.hk

tezforum.com
11-28-2004, 08:54 AM
what is your opinion about Agilebill?