Hello,

We have just finished moving one of our Cobalt RaQs this weekend (about 170 customers) and everything went pretty smooth, but it looks as if SSI is no longer working on the new server. We have a customer who has a couple of SSIs on his site:
<!--#include file="footer.html" --> and they don't work. I have checked virtually everything, but have not been able to find the cause of the problem.

Your help is very much appreciated.

Usually you use an absolute path when using <!--#include file="XXX"-->. It may just be that, so perhaps if you suggest that he uses <!--#include file="/home/Username/public_html/footer.html"--> instead (adjusting for the correct path to the file, of course).

The other option is to do it by virtual path, and use <!--#include virtual="/footer.html"-->. This time, the path given is generally relative to their root web directory.

It could, of course, be something more serious like an Apache configuration issue. I can't help you much with that.

Lawrence,

Thanks, but I have already tried that and it does not work. Not even with a full path!

never mind. I fixed it. "Includes" was not in access.conf.