Web Hosting Talk







View Full Version : Customers who think domain name registration is included


Skeptical
01-23-2002, 04:54 AM
What do you guys do with customers who sign up for a hosting plan but in the process think that domain name registration is included in the plan? Do you put up huge warnings in the signup pages?

Haze
01-23-2002, 06:45 AM
Well I would first ask them what part of the your web site gave them the idea that a domain name was included. I would also point them in the right direction to register a domain name and explain the procedure.

cyansmoker
01-23-2002, 07:22 AM
Originally posted by Haze
Well I would first ask them what part of the your web site gave them the idea that a domain name was included. I would also point them in the right direction to register a domain name and explain the procedure.

We send them to our top-secret domain name registration page ;)
They usually understand...