Hello,

We are a small hosting company looking for someone to provide remote technical support for whm/cpanel based servers - both end user support and sysadmin tasks.

The successful candidate must:

Be able to cover mornings, GMT (8am-1pm for example) and ideally afternoons too.
Have previous experience of hosting technical support including some or all of: whm/cpanel/apf setup/troubleshooting dn issues/forum support
Be enthusiastic about the job - hosting support is a labour of love, not a job you will make millions at!
Have excellent client communication skills
Be able to provide references and/or reference sites where you have provided support before


Being small, the volume of support tickets is quite low, but when one does come in, the clients expect a rapid, accurate response in plain english. Customer satisfaction is *very* important to us.

If interested, please email job [at] freeranger.co.uk, but please note if you cannot cover the hours mentioned, then we are not interested as we have more than enough staff covering other support hours.

Can offer resources (preferred) or money in return.


thanks in advance for your interest.

I am interested in this I could work 12 hours out of 24

Hi,

Please see the original post for contact details,

thanks