What is Alabanza??

Reseller ?

Are they good??

Any opinions..

Thanks Cheryl

I am wondering the same thing. :D

Mabye this helps. Alabanza (http://www.alabanza.com/)

This should tell you a little bit about Alabanza....

http://www.webhostingtalk.com/search.php?s=&action=showresults&searchid=225611&sortby=lastpost&sortorder=descending

Good luck

Michael

To find out more about Alabanza visit their website directly
http://www.alabanza.com

They do not offer shared hosting, but do offer dedicated servers.
You will find many hosts that are Alabanza-based.

We've been with Alabanza for quite some time :D

If you visit Alabanza site, you'll find mostly about their control panel software. However, they do offer dedicated servers--a little high-priced. Write an email (you'll get the email address at their site) and request for a quote for dedicated server. They'll follow-up your enquiry for atleast 6 times in different duration (probably through an automatic email followup system).

I'd read up on them here before going with them. They have some problems.

Alabanza was one of the first major providers for resellers only. They have their own proprietary administration software including control panel, shopping cart, and more. Although like most Alabanza does occasionally have some service problems, on the whole their service, connectivity, and uptime is very good. Their support probably a little less so, as they expect you to be able to manage most everything through your own knowledge and/or their control panel.

If price were not a consideration, then I would highly recommend their services. However, in this rapidly changing market, they are, in my opinion, becoming non-competitive price wise. They will show you all the extras they include. However, that aside, bandwidth prices have come down as have server prices and they haven't responded accordingly.

Because their control panel is not usable elsewhere (well, they did just introduce a plan starting at $50,000), I made the decision last year not to build business with them as ultimately I would have to move it to make the profits I expect.

I know many hosts who reluctantly have left Alabanza over the past two years (all because of pricing), while I know of none who have migrated to them.

I am not saying anything here that I haven't expressed to them. Basically, they need to readdress their business model and their pricing. Otherwise, they will be passed by. Just as an example, if you had visited hosting boards even one year ago, you would have seen at least 5 - 10 times as much discussion of Alabanza.

I have a couple of customers whose sites I've developed that host their sites with two independent resellers whose servers ultimately trace back to Alabanza. I've noticed that both customers frequently complain of frequent downtime and/or issues with their email accounts being slow or disconnecting alltogether. Again, these are accounts hosted with different resellers that trace to Alabanza, so maybe it's an isolated issue with just those two hosts. However, that alone has me sketchy about having anything to do with Alabanza.

I maintain an account at Alabanza just to keep tabs on their service. And, although they are a competitor, I have to report that my uptime is very good. It has exceeded 99.5% every month of the last twelve, averaging approximately 99.8%. Better than 75% of the competitors I monitor, poorer than 25%.

Uptime isn't totally dependent on Alabanza. Also, may reflect problems of the host itself in maintaining and administering their server.

That have had two stretches of downtime exceeding 4 hrs (each) in the last 30 days. We have 9 servers there and would not recommend them

Originally posted by Incognito
Alabanza was one of the first major providers for resellers only. Just to clarify, that's not really an accurate use of the term "resellers" as it's normally used here to refer to the hosting industry.

Hosts housed at Alabanza lease their own dedicated servers, just as do those housed at NAC, Rackshack, Rackspace or anyplace else. The distinction is that servers at Alabanza all use that company's proprietay "automation" applications instead of using third party tools like WHM/Cpanel, Plesk, etc.

It'd be more accurately to call them "one of the first major providers for hosting companies only."

Originally posted by marksy
That have had two stretches of downtime exceeding 4 hrs (each) in the last 30 days. We have 9 servers there and would not recommend them All nine servers were affected that long, twice? We have some accounts at Alabanza and haven't had anything that significant reported by monitoring services or customers in months.

Incognito...I agree..all good points :D
I think with any NOC you are going to find satisfied clients, and UNsatisfied clients. Just look through the forums. Keep in mind some problems may be *server specific* and not Ala related at all.
We all have our own issues but honestly we have *not* experienced downtime like marksy reports.

Not really the place to discuss our woes - but they have had 2 major router problems. I'd find it hard to believe your services didn't pick these up - you may want to get new monitoring if so. These are network probs, not server level issues.

When I pay 20k for a Dual PIII server a year (after the CP fees etc), $5 per anon name-server, etc. I expect a heck of a lot more...before I get slammed - yes we are moving, tough to pack up 5k customers overnight though.

12/30/01 - tech support response to our email:

We are aware of the network problems, and are investigating the cause. I apologize for any inconvenince that this may be causing you. Please be assured that our best are working to resolve any and all problems. If you have further questions, please let me know.

12/18/01 sent 9:44 am to all Albanza clients:

We are currently experiencing intermittent network problems. Please be
advised that this is only a temporary situation and Alabanza engineers are
working with our backbone providers to restore optimal connectivity. You
may experience delays in accessing your web sites while we are working
toward a resolution.

12/18/01 - sent to all customers at 3 pm after one at 9:44 am:

At this time, we are still experiencing intermittent network connectivity
problems. We will be working with our backbone providers during the
maintenance window, 2am - 4am EST, to troubleshoot our connections. You may
experience delays in accessing your web sites while we are working toward a
resolution.

This was after downtime of 8 hrs (80% packet loss is downtime in my book)

Just to clarify,
ALabanza do sell hosting direct to end users through brands like Linuxwebhost.com which is nominally owned by Hosting Ventures Inc (part of Alabanza).

Gordon

From my own personal experience I have found Alabanza's network reliability to be overall good. I know that compared to VDI, for example, Alabanza comes out shining.

They are a little bit slow on upgrading certain features (and you can't do this yourself), but their control panel is probably one of the top ones on the market. Hardly any other control panel (besides HSphere) is so integrated with billing, resellers, etc.

Their support was lagging in the past few months, but it seems that they have recently improved this greatly. True, compared to some other places that reply in just hour or minutes, Alabanza is a bit slower.

They also are a bit on the pricey side, but that has nothing to do with their performance. Those that like Alabanza will stay, while those that do not are free to move on...

I personally think Alabanza is not too much worse than any other NOC or CP on the market. The main drawback is their price, which to most startups, is just too much to justify a server with Alabanza.

Not for price, Alabanza is good because their control panel has a lot of features: true IP address, secure server, PGPmail, online billing history, etc. Uptime is good.

On their network I have servers both with them and VDI we have had alot less network troubles with VDI than Alabanza over the past few months.

-Brendan