Web Hosting Talk







View Full Version : New Truehosting


-Edward-
11-18-2000, 05:57 PM
http://www.truehosting.org.uk - has been bought by another dodgy cambridge person / company benwell.net and he has so far aquired 10 customers using the name.

UnitedTec
11-18-2000, 06:09 PM
Hey, it's even run like the old True Hosting, nothing works. Every link returns 404 Page Not Found.

Jag
11-18-2000, 06:14 PM
its also the exact same site design and details as the old ripoff Truehosting.com !

JTY
11-18-2000, 06:31 PM
Hmmm

BC
11-18-2000, 08:42 PM
Lemme let everyone in on a little secret here :

Annette and I have reason to believe Davey has quietly established links with a certain hosting company and is trying to make a comeback. For now, until we can fully confirm anything, we'll just have to keep that hosting company's name quiet. (and don't worry, that company hasn't made an appearance here - yet).

They're reselling at Interland (bwahahahahah) - we'll keep you updated.

Google
11-19-2000, 12:00 AM
lol the new owner will probably even do some more bad thing with the company.Thats probably the only way they make money.

Bogdan
11-19-2000, 01:57 AM
Maybe it's one of his old sites... hmm...

Deb Suran
11-19-2000, 11:26 AM
Davey had also registered http://www.Webhostwatch.com some time ago, which is now apparently for sale.

-Edward-
11-19-2000, 12:49 PM
Hey BC .... did this company he works for get removed from fasthosts for spamming?. (c:. If so i know which company it is teehee

BC
11-19-2000, 07:23 PM
If it starts with D and it has a 'road type' in its company name then that's the one.... ;)

lugia
11-19-2000, 07:23 PM
I was with True Hosting for 8 months before everyone was transfered to BurstNET. I never had 'major' problems with my account or with getting responses to my questions. Their support wasn't fast, I've noticed some here expect a 24 hour response time, but they did always answer my questions within 3 days.

Before the new year I did experience downtime on a frequent level, but they moved all the accounts to a new server, at Alabanza which everyone here seems to love, and everything was perfect.

I've read some people post here a phrase something along these lines. 'You can't please everyone.' To me it would seem that if they really were as bad as some of you make them out to be, hundreds more would have filed complaints and this person who owns the company would be facing a pretty heafty lawsuit.

I do agree that posts made here were pretty bad, but I have no way of being positive that the person who was posting here representing True Hosting was really a representative. That is just the way it is online, you never know.

I find it a little strange that once True Hosting sold out that some of those who were making such a big fuss started their own hosting company though, but who wouldn't? since they got such a happy following (including some people who were never even hosted by True Hosting). And with all the complaints against them and how the service was... it is also funny the same NOC was chosen for their hosting company. Just strange from an outsiders stand-point. I'm not putting anyone down, but it is just, in my opinion, how things looked.

I am finally posting because of the people I was scared of being flamed by, finally made a public post that they would not flame someone for their opinion on a hosting company they have been with (I think it was in response to Deb's post?). So here is my experience and my thoughts! Still, I hope I won't be flamed. This is the most highly respected forum for hosting and I hope the members here reflect that.

I am currently still with BurstNET whome I've had way more trouble with.. as is reflected in my 'sent' mail folder. Total emails sent to True Hosting in 8 months (19). Total emails sent to BurstNET in 7 months (83), but some of those were because I was not familiar with their services and control panel.

BUT, they also aren't bad. They have never over-charged me, actually gave me a refund for when their server exploded back in August, have had minimal downtime since then and just recently upgraded their servers. They always respond to my emails quickly and their system admin is a great guy. Sure I wish they would lower some of the prices for add-ons, but who doesn't wish for lower prices? :)

lugia
11-19-2000, 08:39 PM
I'm glad you posted so quickly, was just about to go paint some butterfly sun catchers with my daughter. :)

I have read most of the sites that had comments about True Hosting and to my knowledge/those that I found, there were only four sites (which also had other companies listed, minus yours that I think only was for True Hosting). Most of the newsgroup posting I read were centered around the same 5 people which I would find around were I searched once I became concerned since others were having problems. When you say many, how many do you mean? Hundreds to me is many, but I haven't seen hundreds step up. Also, my experience may not be that common on message boards, but when has good reviews been common here?

I'm not sure if this assumption is correct, but were the mojority of those you found dissatisfied from when True Hosting was with Colossus? I know that doesn't mean much, since a host is responsible no matter where the servers are located, but I am still curious. I only experienced three months of that, which I still didn't have much problems with minus the downtime.

But I mean, what kind of complaints did people have once they moved to Alabanza? I thought it was the most excellent service I had ever had and I have had my share of hosts, including HostRocket (thumbs up!), ADDR and ***** (total thumbs down-- ADDR never replied to emails and ***** never fixed my account when it flatlined for no apparent reason!).

When I noticed most of the complaints getting really bad was after Colossus, but that was just when I caught on. So, I have always felt it was a bad rap... since there were hardly ever any flaws in the service at that time. Plus, it showed good business practice for the owner to switch over to a very highly regarded NOC, I thought it showed they cared for their customers.

I also felt upset when we were all thrown to BurstNET. But I've since formed a good relationship with them and I'm not so angry anymore.

Guess those posts where he readily admitted to being part of TH didn't tip you off, eh?

Anyone can say they are someone els or part of a group they aren't is what I meant. I'm Ralph Nader!... that doesn't quite make me him. But that is how it is, like I said before, you never know for sure.

I'm not saying that I don't believe the horror stories I've read or those you've spoken of. But, I do believe there is room for reform and that some businesses make mistakes and shouldn't be crucified for it for all time. Things do change. Personally, the move to Alabanza completely cleared all bad feelings I had started forming about True Hosting. I really do doubt that someone who didn't care for their clients would move them to a place that would be the best for them.

In no way have I felt flamed *relieved*, I believe that you and Stephanie are great people and do provide the services you advertise! I wish you luck in the future. Oh, and I didn't mean in my last post that your business was at all bad or anythig like that... just that at the time that True Hosting went out of business and you went in.. it looked bad to me. Not anymore though, your participation in these forums proves just that. ;)

Have to go! Will check back soon for those answers to my questions. :)

jumpthru
11-19-2000, 09:14 PM
Originally posted by Annette
There is a reason that TH has been deemed the worst host on the planet.

TH, meaning both True Hosting AND ThinkHost.

lugia
11-19-2000, 10:27 PM
It is funny, ThinkHost TrueHosting heh... the letters TH must be cursed!

There is reason to be concerned when there are many people, even those that make their own pages concerning them which was why I started looking myself, but why is it that the amount of complaints should discredit those that are satisfied. Most satisfied people don't post, which I'm not totally sure why that is, but they do recommend. I, in all, recommended 4 of my friends to True Hosting. They all were happy, except one issue regarding FrontPage extensions that couldn't be added through the control panel and it took True Hosting about a week to do it manually. But afterwards everything was okay with his account and there werent further complaints or I'd be in boiling water. :)

I don't think True Hosting could overload their servers if they really didn't have that many clients (many, many less than the 2000 he claimed)?

Also, I recieved an email from True Hosting at the end of December (a day before the shift, but at least I was notified there would be downtime) stating that my account would be moved to a new server and to expect some downtime due to that. I also recieved an email before I had to email them ( which is nice, ADDR never threw me a notice about any of their maintenance or upgrades which blowed since I then would email them with no response in return :angry: ) about the DNS not routing correctly due to some mistake in the nameserver setup. I also doubt they would purposefully make all their clients sites go down, why would they do that? Businesses make mistakes when setting things up, that is just the way humans are.. we make mistakes.

I know they were kicked off Colossus, what I meant was that True Hosting didn't just choose any place to serve their clients. They didn't just find a cheapy place to transfer their clients so that in turn they could just do that over and over (I think some people said he was planning on hoping from one place to another until he got 'caught'.) They picked a respectable company to do business with, most likely in hopes that the service provided would get better, which it did.

I was sad when True Hosting fist sold out. Today I am maybe just a little bit happy that it did. BurstNET has the best control panel! I can now share my hosting account with my family by adding new ftp accounts for them, that is a big deal for me at least. Also, the support is 2 days better than with True Hosting and I got my MX record changed (something True Hosting didn't do) and have started an email service for our family.. which was a big hurray for my entire family as we all share the same last name (which is our domain name).

I guess I'll keep my eyes pealed for any news on this new True Hosting site. Makes good for passing the time online, best reading I've ever encountered on forums, humour wise. It is really late, as can be noted in my writing.. a little jumbled but I'm too tired to go over it again, so good night and I can't wait to read again tomorrow.
:wavey:

Nashoba
11-20-2000, 04:31 AM
Originally posted by lugia
=
There is reason to be concerned when there are many people, even those that make their own pages concerning them which was why I started looking myself, but why is it that the amount of complaints should discredit those that are satisfied.



I don't think anyone is discrediting a person's positive experience with True Hosting. By the same token you shouldn't try to discredit or downplay the things that this True Hosting put people through. Just because YOU weren't ripped off, or YOUR account wasn't disabled and your business website's main page replaced with a page saying that your company was under investigation and noboby should do business with your company, or because YOU weren't threatened with lawsuits because you wanted and demanded what you payed for, or YOU weren't mailbombed, or sent vulgar harassing threatening emails, doesn't mean that those things are ok and that the people that he did these things to shouldn't say anything or warn others.

You say in your other post about how you think that the newsgroup postings centered around 5 people. So what? I remember reading those posts, btw, and it was more than 5 people, but so what if it was only 5 people? That is like saying, well Ted Bundy must not be such a bad guy because he only killed 20 people. He could've killed a lot more. He didn't kill me so I don't know what all of those other people are complaining about. Does the number of people that True Hosting ripped off or treated like trash really matter?

What is the magic number when it is NOT ok for a company to rip people off?

[Edited by Nashoba on 11-20-2000 at 03:44 AM]

-Edward-
11-20-2000, 06:43 AM
Gotcha BC - Ummm they slammed the phone down on me :(.

BC
11-20-2000, 07:34 AM
And doesn't that tell you something... :D

inwks
11-20-2000, 09:32 AM
What are you two on about?

BC
11-20-2000, 07:03 PM
See my first post in this topic, inwks and follow the conversation ;)

inwks
11-21-2000, 05:10 AM
Daveys-Highway.com
Digitalroad.com
??????

BC
11-21-2000, 05:41 AM
Hehehehe Not quite ;) All will be revealed in due course. I'm keeping it quiet for obvious reasons, until we confirm beyond doubt (and we're well on the way to proving that...)

-Edward-
11-21-2000, 11:40 AM
Well Dunno bout u but im 90% sure of it :).

inwks
11-21-2000, 11:46 AM
They have:

an 0800 number
unsecured payment page
massive discrepancies between locales

they must be legit!

PS Linux 6.1? Surely not, what happened to 7?