Hi,
We run an NT server, and we are looking to add linux as a hosting option. Since we lack adequate experience/expertise in Linux / Apache, we've decided that reselling for now would be the most sensible option. Based on a lot of research, and e-mails to a lot of companies, we are leaning towards Hostroute.

I've seen a lot of posts around from GordonH, owner of hostroute.

However, I can't seem to find any info regarding how good/bad his uptime/server speed/overall service etc. might be. This probably reflects positively on that company ie. "no news is good news"

I've contacted him via e-mail, and have always recieved prompt, and informative responses.

My first impression is that he would be a top notch person to outsource with. However, we've already had a bad experience with a few free test accounts with other hosts. So to be sure that we are making a wise decision, could some of you please help us out by posting your experiences with this company.

I use Hostroute for most of my sites now, I have only known of one time that the sever I'm on was down and at the time it was being rebooted (it was also at 2am). I can't find a fault with their support desk, every time I have asked a question to support it has always been answered quickly. Also Gordon answers his e-mail very quickly.

They are completely different to my previous host and I would happily recommend Hostroute.

I highly recommend HostRoute - Gordon has always been extremely responsive and helpful with great service and support.
His advise on hosting business issues and possible solutions for client hosting problems is always insightful and helpful. The uptime has been great - a recent move of servers incurred no discernable outage for client web sites.

I know this reply is in response to a very old topic but just in case anyone is doing a search as I did ...

I have nothing but praise for Hostroute. They have been helpful, answered mail promptly, and always been quick to provide solutions to any problems I have ever had.

I have many clients now that are using Hostroute as their host at my request.

Their prices are excellent and payments are always processed quickly. It is easy to spot a company that cares about its customers as much as they care about the bottom line and Hostroute is such a company.

Jeunesse Francis
Maui Hawaii