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View Full Version : HELM configuration issue, need help plz


monannas
09-23-2004, 12:03 PM
I may have screwed up. I've never used Helm and just got my first Dedicated Server (yay LayerTech). After playing around with a default configuration, I decided to change the machine name of my server (for reasons unrelated to Helm).

When I took a look at some of the services/resources (i.e. Web, DNS, FTP) they all said "Default XXX Service on OLDMACHINENAME" so I decided to delete them and start over. I deleted them and then when I tried to re-add them, the drop down only listed "FTP on OLDMACHINENAME".

This may not be a big issue but, just in case (and because I'd rather have it say the new name of my server, like NEWMACHINENAME) I decided to post a question here.

I hope I haven't screwed things up too bad.

AndyGambles
09-23-2004, 12:12 PM
Have you changed the Netbios name in the server settings in Helm?

monannas
09-23-2004, 12:36 PM
Yes, under "Servers" I see my new name and the correct IP.

I also see 3 services listed when I click on the new server name. I can't delete any of them (I'm assuming that deleting them just means deleting HELM's configuration for them, not the actual service itself) because it says they are in use. If I stop them will it let me delete them?

The reason I was wanting to delete them was because I was hoping to kind of delete the default install I did with the wizard and then manually add the things I needed.

There doesn't seem to be a one-to-one relation to services and "resources". I can delete resources but when I try to add them back, they say "XXX service on OLDMACHINENAME".

I'm gonna go RTFM. It's just that I haven't seen a "How to change the NETBIOS name of your Server" chapter.

RayWomack
09-24-2004, 07:31 PM
Originally posted by monannas

I'm gonna go RTFM. It's just that I haven't seen a "How to change the NETBIOS name of your Server" chapter.

When you change your server name, make sure you restart your machine for changes to take effect.

Now you must go into Helm and navigate to

Home > System Settings > Servers > YourServerName

Change it here, TOO.

Look at the helm error logs C:\Program Files\WebHost Automation\Helm\Logs\Error

I bet you have something that looks like this

2004-09-23 22:51:22 modNTUsers.AddUserToGroup Automation error
The network path was not found.
2004-09-23 22:51:22 Website.IWeb_AddWebsite Unknown error while creating site: Automation error
The network path was not found.
2004-09-23 22:51:22 CWebsite.AddWebsiteEx Unknown error while creating site: Automation error
The network path was not found.
2004-09-23 22:51:23 DNS.IDNS_RemoveZone The Microsoft DNS Server (PSFSVR1) is currently unavailable. ["C:\Program Files\WebHost Automation\Helm\System\dnscmd.exe" PSFSVR1 /ZoneDelete bigtester.com /f]
2004-09-23 22:51:23 CDomain.DeleteDomainEx The Microsoft DNS Server (PSFSVR1) is currently unavailable. ["C:\Program Files\WebHost Automation\Helm\System\dnscmd.exe" PSFSVR1 /ZoneDelete bigtester.com /f]
2004-09-23 22:53:16 MSDNS:DNS::IDNS_CreateZone The Microsoft DNS Server (PSFSVR1) is currently unavailable. ["C:\Program Files\WebHost Automation\Helm\System\dnscmd.exe" PSFSVR1 /ZoneAdd helloworld.com /Primary]
2004-09-23 22:53:16 MSDNS:DNS::IDNS_CreateSOARecord The Microsoft DNS Server (PSFSVR1) is currently unavailable. ["C:\Program Files\WebHost Automation\Helm\System\dnscmd.exe" PSFSVR1 /RecordAdd helloworld.com @ SOA ns1.webhost.net hostmaster.helloworld.com 2004092300 3600 900 604800 14400]
2004-09-23 22:53:16 MSDNS:DNS::IDNS_CreateNSRecord The Microsoft DNS Server (PSFSVR1) is currently unavailable. ["C:\Program Files\WebHost Automation\Helm\System\dnscmd.exe" PSFSVR1 /RecordAdd helloworld.com @ NS ns1.webhost.net.]
2004-09-23 22:53:16 MSDNS:DNS::IDNS_CreateNSRecord The Microsoft DNS Server (PSFSVR1) is currently unavailable. ["C:\Program Files\WebHost Automation\Helm\System\dnscmd.exe" PSFSVR1 /RecordAdd helloworld.com @ NS ns2.webhost.net.]
2004-09-23 22:53:16 CDNS.CreateDomainEx The Microsoft DNS Server (PSFSVR1) is currently unavailable. ["C:\Program Files\WebHost Automation\Helm\System\dnscmd.exe" PSFSVR1 /RecordAdd helloworld.com @ NS ns2.webhost.net.]
2004-09-23 22:53:16 DNS.IDNS_RemoveZone The Microsoft DNS Server (PSFSVR1) is currently unavailable. ["C:\Program Files\WebHost Automation\Helm\System\dnscmd.exe" PSFSVR1 /ZoneDelete helloworld.com /f]
2004-09-23 22:53:16 CDNS.CreateDomainEx The Microsoft DNS Server (PSFSVR1) is currently unavailable. ["C:\Program Files\WebHost Automation\Helm\System\dnscmd.exe" PSFSVR1 /RecordAdd helloworld.com @ NS ns2.webhost.net.]
2004-09-23 22:53:17 modNTUsers.UserAccountExists Unspecified error