Down again?

Not just Site5, entire NAC.net is down.

Hahaha I was telling my friend to try to telnet into the pop server and while he was doing it he got an error message then the next minute he can't ping it...

so I am blaming him for bringing down the entire data center hehehe ;)

yes my server is down at pwebtech..

WHY DOES NAC HAVE SO MANY PROBLEMS? 20 REDUNDANT OC-3's ENSURING ULTIMATE RELIABILITY.... MY ASS..BS!!!

It's been down twice in the last 2 days!

ok ok calm down...!!!

Actually UNI your box was down for router upgrade on the DCJN network not because of failures.

Originally posted by muppie
Down again? In fact, all of NAC.net was down for a short period of time. Muppie, in the future, please check www.nac.net to see if you can reach it before posting something like this. Both of the times you have posted that Site5 was down, the problem has not been with our network, but rather with our upstream.

We will be setting up an off-network information site very soon so that if for some reason, we experience another outage (which we are certainly not expecting), our customers can get updates there rather than zipping over to WHT and starting threads like this one. ;)

Matt

We were also down at eMegaWeb for about 20 minutes. It seems like there were two breaks early Tuesday morning as well.

Originally posted by Site5-Matt
In fact, all of NAC.net was down for a short period of time. Muppie, in the future, please check www.nac.net to see if you can reach it before posting something like this.

My apologies ;) hehe

Actually I rather know what networks are having problems. If
not site5's upstream provider something else. It gives people
knowledge about situations occurring in the web-hosting industry

So rather than checking 30 different sites for network problems /
situations I can come to one site, very convenient in my opinion.

Originally posted by Mafukie
So rather than checking 30 different sites for network problems /
situations I can come to one site, very convenient in my opinion. When I said check www.nac.net, I meant check to see if he can reach it. If nac.net doesn't load for him, then the problem is network-wide, and shouldn't be posted here as a "Site5 outage", but rather a NAC outage.

Matt

Originally posted by Site5-Matt
When I said check www.nac.net, I meant check to see if he can reach it. If nac.net doesn't load for him, then the problem is network-wide, and shouldn't be posted here as a "Site5 outage", but rather a NAC outage.

Matt

Yes I agree, but its a good thing you cleared the situation up or
else people would frown upon your company.

But you know how people get when something goes wrong,
they don't look into the problem and just say whatever comes
to their mind first. :cool:

Originally posted by Mafukie


Yes I agree, but its a good thing you cleared the situation up or
else people would frown upon your company.


Hey Matt has been very helpful and he resolves the problems immediately! He's good!


But you know how people get when something goes wrong,
they don't look into the problem and just say whatever comes
to their mind first. :cool:

hahaha ok next time when it's down again (hope not) I'll check both site5 and nac.net ;)

Originally posted by jayglate
Actually UNI your box was down for router upgrade on the DCJN network not because of failures.

As was my box.

It would have been nice to receive some advance warning from Pegasus. And if that's not possible, some communication after the fact would be helpful.

Twice in the last few days the DCJN network has been down. The first outage as I measured it was for 2 hours 10 minutes, the second for about 20 minutes.

Surely asking for some advance warning of planned outages isn't unreasonable? And if it wasn't planned - then some way of finding out what happened would be good.

Those of us relying on Pegasus as an important partner in our own businesses need more communication than the current system.

Jason P.

I'm so much more of a newbie to this than I'd like to admit, but I have to ask a stupid question. www.nac.net is a local ISP in New Jersey, so if one ISP goes down, why would so many sites have problems? I feel so stupid asking this, but I need to know :)

Thanks!!
-Dan

I dont get one thing Jay.

Nac seems solid, but why is there downtime.

I mean if there network was that good there would never be downtime.

A good network means more then just its carriers, but being up

I just dont get that.

Joe

Originally posted by htmlhelp
I'm so much more of a newbie to this than I'd like to admit, but I have to ask a stupid question. www.nac.net is a local ISP in New Jersey, so if one ISP goes down, why would so many sites have problems? I feel so stupid asking this, but I need to know :)

Thanks!!
-Dan

They also have Data Centers where many hosts co-locate their servers for hosting. If one of the data centers goes down so does the servers located there, it's a snowball effect.

Originally posted by Site5-Matt
When I said check www.nac.net, I meant check to see if he can reach it. If nac.net doesn't load for him, then the problem is network-wide, and shouldn't be posted here as a "Site5 outage", but rather a NAC outage.

Matt

You're kidding, right?

I wish our web hosting customers would blame the people that we pay to connect their account to the Internet, instead of us.

I don't expect that it works that way.

Originally posted by bitserve


You're kidding, right?

I wish our web hosting customers would blame the people that we pay to connect their account to the Internet, instead of us.

I don't expect that it works that way.

I was thinking the exact same thing...

Wow, I had no idea they were so big. They happen to be my local ISP, and are located like 15 minutes from my house! I had no idea.

Hi Mark,

Perhaps I phrased that wrong. Certainly there is no doubt that the outage caused our network to be completely inaccessible, and that by selecting a provider, we are accepting responsibility for any and all problems that provider may encounter. I did not mean that we are not at fault, and that we don't take responsibility for problems that originate with our upstream. If my post came across as sounding that way, then it was a mistake on my part, and I apologize.

In this case, NAC is a very widely-used and well-known provider here. There are several large organizations utilizing NAC's network that were also affected by the same outage. While there is no doubt that posting this as a Site5 outage was correct, if it were posted as a NAC outage, it would have been "more correct". ;)

At any rate, Muppie and I discussed the matter privately via email long ago (this thread is over a month old :)). We are extremely close to completing our off-network network operations website (there's an oxymoron for you) so that in the unfortunate event of a network-wide outage, we will still be able to keep our customers informed. We hope that this feature will go a long way in preventing issues such as this from occurring again.

Aargh. Misunderstandings and old threads will be the death of us all.