I tried to order hosting from MC host nearly 12 hours ago and have not heard one word from them. Waiting...... waiting.......
:uhh:

well, mchost is usually not like this...
Most of the time they are veerry good
I hope you get your situation sorted out. :)

Thanks 311. I have heard good things about MCHost that is why I chose them. I am just in kind of a hurry to get some stuff transfered over........

Well, if the order went through, you should have received a confirmation email and your account will be set-up upon approval of payment. Can you please let me know your email address or order ID at marc@mchost.com ? I will look into it for you :)

Originally posted by cabweb
I even tried to join there MCHost forums around the same time and have not heard from them.
if you didn't receive a confirmation email when joining the forums, which is fully automated, then there is something wrong with your email address. Please contact me over PM or an alternate email address.

I have sent you a PM. My e-mail address has been working fine as far as I know. I have been getting mail all day.
I have gave you my e-mail address in a PM.
Thanks

I sent them an email to sales over 24 hours ago and have had nothing back. I judge hosts on speed and this is bad.

Shame, they looked so good!

Ben ozric: Can you please forward me your question(s) to marc@mchost.com ? I will discuss this right now with our sales departement and i am sorry for the inconvenience

Thanks Marc I will : )

One question though, instead of hanging out in these forums why not just answer my email?

Originally posted by Ben ozric
One question though, instead of hanging out in these forums why not just answer my email?
I am usually not responsible for sales questions, but i will take care of your email right now :)

Fair enough

I sent you a PM marc ; )

Originally posted by cabweb
I tried to order hosting from MC host nearly 12 hours ago and have not heard one word from them. I hope that this is not a bad sign as to there reliability. I even tried to join there MCHost forums around the same time and have not heard from them. I submitted one e-mail, one tech support form and the order, yet no one is responding.
Waiting...... waiting.......
:uhh:

I'm with MCHost.com and I think from memory that it's a 24hr account setup thing. That's the time when their CC fraud protection has completed the checks on your credit card order. :)

:cool:

Well i think you could try and wait while MCHOST guys prepares and send your account details...It doesn makes sense having a doubt over your own decisions and letting the world know of it. You just ordered your account yesterday and started having doubts about their service level. MCHOST have got a very good reputation & they must be busy doing all the setup.

I think you could just wait instead of posting here..

Originally posted by cabweb
It is Saturday January 19th. Still waiting for a response from MCHost. Hoping this will get setup real soon!
I got all the e-mails from the CC company stating I have been billed. Still no account setup information.
:cool:
It never hurts to send a reminder to the company concerned.

If you want to be really sure, just submit a help desk ticket via helpdesk.mchost.com and I'm pretty sure you'll get your account pronto.

:)

You have a valid point. I tend to get a bit impatient.....

Originally posted by cabweb
You have a valid point. I tend to get a bit impatient..... Nature of the web, internet and life today...

Everything is NOW, now, NOW! :mad:

Very hard rut to get out of as well... :bawling: ... what a life eh :)

So correct WebSnail.
My NOW, now, NOW mentallity shows through more often than I would like.......

:)

12 hours - 24 hours

Unless there is a SLA in place I would see this as perfectly respectable.

Perhaps its just because in the UK we are more prepared to wait, especially because most US companies are asleep when we send the email

Thanks

Originally posted by rmartin
Perhaps its just because in the UK we are more prepared to waitLOL.. Oh how I wish that that were true...

You've obviously never been woken at 7am in the morning by your mother demanding to know...
... "why the [insert expletive here] computer isn't working"
;)

:D

Some exception apply i should have said.

lol

Thanks

Originally posted by WebSnail.net
Nature of the web, internet and life today...

Everything is NOW, now, NOW! :mad:

Very hard rut to get out of as well... :bawling: ... what a life eh :)

Nowadays, ISP Mail Server configurations error are very common.

I have 2~3 friends they did have email problems with some websites hosted by Verio/BurstNet Server.
By tracking down the email logs, we finally found those are their Email Server Configuration problems. The source mail agent(EXIM, in our cases) applys strict checks on the destination mail server, then fails to deliver.

So just provided 2 different email address, if your connection have yet proven to be OK.