http://forums.neomanager.com/showthread.php?t=514

What does everyone think of this? How many changes in ownership etc.. has there been since the promise of a new version was first mentioned?

I, along with a lot of other people, gave up caring a long time ago.
Just use whoiscart or Modernbill or something else...

I'm curious how everything will turn around...

Originally posted by Rogean
I'm curious how everything will turn around...

Hopefully it will - all they need is a good stable quality product out. I know the new MD Dave, so I'm pretty certain that he'll do everything he can to get a good solid product out there. The problem is whether their programmers are up to scratch.

After over two years of this saga I would strongly recommend people to avoid that "project" like the plague

Originally posted by tickedon
Hopefully it will - all they need is a good stable quality product out. I know the new MD Dave, so I'm pretty certain that he'll do everything he can to get a good solid product out there. The problem is whether their programmers are up to scratch.


tick,

thanks for your kind words.
I am trying to get the programmers to get the script finished. and have a product out very shortly.

Its nice to hear something positive about Neomanager for a change


David

Shouldnt you be workin on the script instead of responding to negative comments about neomanager?

actually i have just put up a private beta
so yea i have been working on the script

David

Originally posted by Rogean
Shouldnt you be workin on the script instead of responding to negative comments about neomanager?

I think that comment was def. uncalled for. People can have a life you know! Dave himself also doesn't have much to do with the programming - the programmers are funnily enough in charge of that... I know fine well that in the past, Neo/phpmanager hasn't exactly been as customer orientated as it could be, nor has it released things on time etc...

However, David *is not* responsible for any previous problems, and on top of that he's been landed a very difficult job - turning round a company that's got a bad name, and with people like you bad-mouthing it at every turn. The fact he's got a private beta out within 4/5 days of him taking over *shows* his commitment to what people want - they wanted a private beta even with a bug with 2co, and they got a private beta :)

tickedon have you ever heard of "you can talk the talk but can you walk the walk"??? Theirs been so many companies out their who come onto forums like this and try to fight their case. One word (Unprofesional). I would like to see david working on neomanger instead of coming in here and trying to defend a small argument.

Anybody else feel a case of deja vu?

Originally posted by Rogean
tickedon have you ever heard of "you can talk the talk but can you walk the walk"??? Theirs been so many companies out their who come onto forums like this and try to fight their case. One word (Unprofesional). I would like to see david working on neomanger instead of coming in here and trying to defend a small argument.

Are you saying that companies shouldn't come on here, and defend their product from unfair criticism? It's obvious you have an 'issue' with neo/phpmanager, and/or David. Personally, I'm willing to give David a chance. He's only been at the helm 4 days, and in that time he's done a lot :)

Additionally, I'm sure David is perfectly capable of doing many things at once - it's a common human skill.

Originally posted by tickedon
Are you saying that companies shouldn't come on here, and defend their product from unfair criticism? It's obvious you have an 'issue' with neo/phpmanager, and/or David. Personally, I'm willing to give David a chance. He's only been at the helm 4 days, and in that time he's done a lot :)

Additionally, I'm sure David is perfectly capable of doing many things at once - it's a common human skill.
If it was unfair criticism defending it would be normal, but it's not.
PhpManager/NeoManager/Insertsomerandomrebrandingnamehere has been making promises and changing management so much that they should really keep their profiles nice and discrete until they actually have something to show the world.

Originally posted by blacknight
If it was unfair criticism defending it would be normal, but it's not.
PhpManager/NeoManager/Insertsomerandomrebrandingnamehere has been making promises and changing management so much that they should really keep their profiles nice and discrete until they actually have something to show the world.

They do have something to show the world. be patient ;)

Originally posted by tickedon
They do have something to show the world. be patient ;)
Em.. been there, seen that, done that.
As I already said I would urge people to avoid them.
Maybe they'll get their act together like they promised the last 3 times they changed management, but I would not hold my breath, nor would I be patient with them.
If you want a proper order system use ModernBill or Whoiscart.
PhpManager/Neomanager is useless.

blacknight,
have you used the version of neomanager i am currently testing along with the beta testing team???
I think NOT. therefore you cannot form a judgement on the script i am testing just now.
All you can do is form an oppinion on the previous script and owners. FOr this i dont blame you, hell i feel the same.
THats why it is my aim and that i want to get this out.
I still want this script out as much as all teh other users

David

Originally posted by blacknight
Maybe they'll get their act together like they promised the last 3 times they changed management, Erm...Michael -> sold -> took back for non-payment -> Robert -> Dave. I think you may be slightly overstating this. Perhaps what tickedon says makes sense here: Dave takes over and delivers a private BETA in short order, as promised. Maybe the right new management has finally arrived?
PhpManager/Neomanager is useless. PHPManager, perhaps, but since you've not seen the new version, maybe you're judging a bit early?

As stated earlier why buy this product when you have the chance of losing money? Instead just pick a more reliable company.

Why belabor the point? I was also on the losing end of many of these problems with the previous management (starting way back with Michael and the "it doesn't call home" debacle), so I'm fully aware of their past history. The key word is "past" here.

Forgive and forget, bygones, and all that. They deserve a chance to try again.

Originally posted by bear
Why belabor the point? I was also on the losing end of many of these problems with the previous management (starting way back with Michael and the "it doesn't call home" debacle), so I'm fully aware of their past history. The key word is "past" here.

Forgive and forget, bygones, and all that. They deserve a chance to try again.

Thanks Bear. It's nice to see some people are open minded and willing to give people a chance :)

Originally posted by Rogean
Shouldnt you be workin on the script instead of responding to negative comments about neomanager?

Did you bother to read his reply before posting rubbish?

Some people have paid money on the pretence that an upgrade was imminent. These are the people that have the right to complain. This is a company that is in business and its tuff, people pay money and hey they want what they have paid for. You don,t have to be a rocket scientist to work this out.

Additionally, I'm sure David is perfectly capable of doing many things at once - it's a common human skill.

Actually according to my wife this skill is not apparent in the male of the species :(

Originally posted by Goldwing
Actually according to my wife this skill is not apparent in the male of the species :(

Shouldn't let the female sex undermine us. We're perfectly capable of multi-tasking!

I don't understand PHPManager. It is nearly 2 years old and nothing has changed except it has bounced from owner to owner and they changed the skin on the website and name. The product has not changed in about 2 years....

Hopefully you can be more successful brining us a real client management/billing solution that the previous owners.

It would be nice to give NEO_Dave the chance to prove most wrong. He will have an uphill battle I think. The list of people burned by phpManager is far greater than those not.

I purchased NeoManager a while ago, or PHPManager that is - when they said the NeoManager was under the last stages of beta-testing. It's been a month or two and it's still not out yet. I have heard about this NeoManager project for over 2 years, and it seems to be excellent so far.

NeoManger does seem great and hopefully it will be, when it comes up.

Meanwhile, i'm a happy ClientEXEC user. :) :D

Good luck Dave. I look forward in using NeoManager when it comes out!

To those who offer kind words

I hope that we can both meet your expectation and indeed exceed your expectations.

to those that are putting neomanager down, well i have no words really.

There will be a demo shortly that you can try, and if you like, you can buy, if you dont well leave a suggestion(s) and ill see what i(we) can do.

In the mean time the private beta is still going on, hopefully a public one shortly. but this will be announced in our own forums


David

Dave,

I'm actually a current user of your product, evaluating alternatives now. We probably will not stay with your product, just because we want to know there's a stable company behind our billing program, and the history of PHP/NeoManager has not inspired this confidence.

That said, I think the best things you can do, as soon as possible are:

1) Get a handle on the state of Neomanager and publicly outline a realistic schedule you will be able to keep. Don't make it optimistic, make it realistic.

2) Get out a public beta or public demo. If you're worried about bugs, then put all kinds of disclaimers on it or disable actual contacting of merchant services to do billing. But let customers see what you have. It's been kept under wraps for too long, and people are understandably skeptical.

hi

if you check our forums you will see that I should have public BETA (albeit one thats not downloadable) on our site shortly.
At present the only thing not done is the 2co stuff.
I am currently doing a Private BETA with my staff just now

David

To those of you saying bad things about dave, you people should really re-think what you are saying.

So... let's say I'm a bad owner of Bad Computer Co. I've been in the business for 10 years selling really bad products that people buy. Somehow my business has managed to stay alive.. I suddenly decide to cash out on it and sell the whole joint to someone else.

This other person doesn't want it and sells it to someone else.

Now, does this third person automatically become a stereotype of the past two? You people seem to think so... and you are basically saying "Oh well we won't see anything now because of this guy."

Grow up... there will be good and bad people... just because a change of management has happened again, doesn't mean things will take a dead stop, get thrown into reverse, and cause a huge problem.

You people are treating him like an outcast because he's new... reminds me of my middle school years...

~Garrett

Not sure who you're referring to, but I have nothing bad to say about Dave. I'm giving him space to prove himself. I just mentioned that we have lost confidence in the company behind the product. I know nothing about the company, of course, except for the broken promises and the impression that it's a one-man (at a time) shop.

Perhaps another piece of advice for Dave is to add an "About our company" page to the Neomanager site. Billing is a pretty critical business function, and we need to be sure we're entrusting it to a product that will be around and well-supported. At this time we have lost that confidence in Neomanager, so we have decided to move on. Not Dave's fault at all, of course, and I'm not blaming him. I wish him the best and hope he will earn the confidence of the masses again, as he seems intent on doing.

to the last two posters, thank you for the words of confidence, means alot to me
(GMore7 - like my entire life at school!!)

Pete, am re-wording the website as we speek and you can expect this shortly

David

At the end of the day Dave,s not the problem, The Business he is involved with is. Everybody seems to be going around making comments forgetting phpmanager is a business therefore subject to trading standards. If Dave wants to take on a liability thats up to him but for the rest of you there are trading agencies that you can contact to resolve trade disputes like this. Online business's are subject to governmental laws thats trading and fair trading laws.