Ive seen a few people say when there was a question about server uptime how people said that sagonet has good uptime but their boxes just reboot sometimes randomly. Well that seems hard to believe but, i now have a box from sago, ive had it for about 1.5 months , and 3 times in past couple weeks, my box has just rebooted. I have no idea why this happens , it just happened again 11 hours ago. Do they keep getting power surges, and all their boxes are rebooting or something? I would say maybe hurricane conditions but it happened before hurrican stuff and happened today , and i think all that stuff is pretty much over with.

They had 3 power outage in the past month and the last one was 11 hours ago:

http://www.webhostingtalk.com/showthread.php?s=&threadid=319455

The one last weekend:

http://www.webhostingtalk.com/showthread.php?s=&threadid=317694

The one last month:

http://www.sagonet.com/forums/viewtopic.php?t=568

Your server didn't randomly reboot.

Originally posted by sprintserve
They had 3 power outage in the past month and the last one was 11 hours ago:

http://www.webhostingtalk.com/showthread.php?s=&threadid=319455

The one last weekend:

http://www.webhostingtalk.com/showthread.php?s=&threadid=317694

The one last month:

http://www.sagonet.com/forums/viewtopic.php?t=568

Your server didn't randomly reboot.

With the recent weather we've had here, it's not that big of a surprise.

Seems like they need to think out a long term strategy in dealing with power related issues though.

My best to them, though... I understand first hand what they are dealing with.

Sirius

well yah, considering most datacenters have plenty of backup generators and such that it seems weird that they lose power that much and boxes reboot because of it.

Well they had a stroke of back luck to start it off. On the first day of Hurricane Frances, they lost their main generator from a power cable collapsing on their building. They had 3 generators. Since then utility power has been down, and they are running on generator power for the last 5 days.

And of course, they had yet another stroke of back luck yesterday.

All in all, each incident actual downtime isn't significant, but of course when power goes, a lot of things goes as well.

Let's hope Ivan spares it.

Originally posted by sprintserve

All in all, each incident actual downtime isn't significant, but of course when power goes, a lot of things goes as well.


I would say that losing power to a data center is pretty significant.

Ivan is not going to be real friendly, to any of the data centers, if it stays on course.

Sirius

Furthering my previous arguments about "Why not to co-locate in a hurricane zone," power issues after a hurricane can and will continue for weeks. Even smaller tropical storms can send datacenters running to the generators for a significant amount of time as they attempt to repair infrastructure (sometimes internally and other times its damage to public infrastructure).

Originally posted by sirius
I would say that losing power to a data center is pretty significant.

Ivan is not going to be real friendly, to any of the data centers, if it stays on course.

Sirius

my comment has been misintepreted: what I meant is that the length of time isn't significant. In all cases, just a few minutes.

I think they are getting good at hurricane mitigation though by now.

Originally posted by DeathNova
Furthering my previous arguments about "Why not to co-locate in a hurricane zone," power issues after a hurricane can and will continue for weeks. Even smaller tropical storms can send datacenters running to the generators for a significant amount of time as they attempt to repair infrastructure (sometimes internally and other times its damage to public infrastructure).

Well so far, I would say their redundancy has taken care of it, and I am confident they can handle it for a lot longer if needed. But they did have a run of bad luck starting from the lose of their primary generator last weekend and such.

Originally posted by sprintserve
they are getting good at hurricane mitigation though by now.

That's for sure... after this is all over it will be:

SagoNet: We've been through 3 major storms and we're still here.

Sirius

Originally posted by sirius
That's for sure... after this is all over it will be:

SagoNet: We've been through 3 major storms and we're still here.

Sirius

Being a reseller of Sago we're obviously very intersted in how they withstand the storms. I personally lived in South Florida for 13 years and I lived there when Hurricane Andrew hit and wiped out a few towns in South FL. If Ivan stays a TOP Category 4 and or upgrades to a Category 5 I'm not so much worried about the sago building as much as I am the external power, fiber, and general utilities.

Power as they had shown (despite the issues) is something they can cope with internally. They haven't have utility power for 5-6 days now.

Fiber is all laid underground usually, so I am sure it won't be affected.

Mobile services can withstand hurricanes, so they do have some form of phone support available.

Originally posted by wiresix-Ryan
Being a reseller of Sago we're obviously very intersted in how they withstand the storms. I personally lived in South Florida for 13 years and I lived there when Hurricane Andrew hit and wiped out a few towns in South FL. If Ivan stays a TOP Category 4 and or upgrades to a Category 5 I'm not so much worried about the sago building as much as I am the external power, fiber, and general utilities.

The area they are in is not a good one, if I remember correctly, all of the utlities are brought in above ground via aerial drops.

For me, the more important issues is not the data center or the servers, it's Sago making sure there staff is safe. I know most probably wont agree (I'll get arguments like, what if it was your business), but human's come first.

Sirius

I have 2 servers at sagonet these days, and actually they have some problems yeah, my uptimes are not great, both of my servers get rebooted last night again, and it seems a big part of the sagonet network had problems, website unavailable, support unavailable, etc .. However, with the current weather, I can't blame them.

Well the building is physically secure imho against the hurricane (father, grandfather are in construction) and growing up in south fl I have a pretty good idea of what it requires to resist a hurricane :) So that said as they have noted in the past any staff that have not evacuated have moved into the DC for protection... that's some good stuff :)

Also not everything in Tampa is aerial drop yes MAJOR power lines etc are strung up but in he metropolitan areas things are burried even though they are close to see level they still have a couple feet to bury things under the ground.

Also just a note Tampa has not had a direct hit from a hurricane since 1920 so the odds are altleast in their favor :)

Originally posted by BaZzAlthost
I have 2 servers at sagonet these days, and actually they have some problems yeah, my uptimes are not great, both of my servers get rebooted last night again, and it seems a big part of the sagonet network had problems, website unavailable, support unavailable, etc .. However, with the current weather, I can't blame them.

No power = no routers, no networking equipment can function = network issues = website unavailable etc.

Originally posted by sprintserve
No power = no routers, no networking equipment can function = network issues = website unavailable etc.

Yeah I know, I have several servers, I know how it works, was just a comment :)

Furthering my previous arguments about "Why not to co-locate in a hurricane zone," power issues after a hurricane can and will continue for weeks. Even smaller tropical storms can send datacenters running to the generators for a significant amount of time as they attempt to repair infrastructure (sometimes internally and other times its damage to public infrastructure).


I'd have more respect for this statment if you didn't have your mult-colored, completely bold signature shining for everyone to see that you are a competetor of Sagonet. If you want to make a staement about datacenters in Florida, perhaps it would be adventageous if you didn't use your signature to indirectly suggest using yourself instead of the given company.

(FYI: I tried hard to word that so as not to be offensive, but make a strong point.)

Originally posted by z280 Hosting
I'd have more respect for this statment if you didn't have your mult-colored, completely bold signature shining for everyone to see that you are a competetor of Sagonet. If you want to make a staement about datacenters in Florida, perhaps it would be adventageous if you didn't use your signature to indirectly suggest using yourself instead of the given company.

(FYI: I tried hard to word that so as not to be offensive, but make a strong point.)

Not that it matters, but I couldn't agree with you more.

Sirius

Originally posted by sirius
Not that it matters, but I couldn't agree with you more.

Sirius


as do I generally when I post something as an individual and or regarding a company who could possibly be seen as competition (IE the AN threads although they ARE NOT competition we're way better!) I remove my signature from the post as to most other respectable people, Paul (rusko) comes to mind as he's quite good about this :)

-Ryan