I signed up with saburovo.com today.

Just thought I'd start a thread so I can let everyone know how things go.

Jim

I've been with saburovo.com for a month now and everything has been fine until this morning. It might be a once off thing but I cannot connect to my server at all (216.40.250.20). I've emailed support but so far no answer after 10 hours... a traceroute seems to be stopping and timing out at a specific router so it might even be an issue at rackshack.net... we'll see what happens :confused:

I can't even ping you from a server at RS.

Shortness

they are reselling for rackshack right?

Seems to be up now...

Is it?

Thx

I'm not sure what the gig is with subvuro or whatever the name is but it looks like he's rented a batch of servers from RS, paid (assumption) the setup fees and then he rents them setup fee waived for a few bucks more than he pays for them... Or a minimal setup fee..

At least it's not the same "business model" as boostedbox.com..

:rolleyes:

Short

Originally posted by shortfork
At least it's not the same "business model" as boostedbox.com..


??

Saburovo has a very basic business model and in so doing provides a service to many. If you are comfortable paying the Rackshack setup fee, they simply refer you, collect $50 one time from Rackshack, and thats it. However, if you are not comfortable with the setup fees, they simply pay the set up fees, and then lease the machine to you at a higher price. Ex: Setup 299/$99 monthly, they might charge Setup $0/$150 Monthly. The only weakness in this plan is that you can not go directly to Rackshack with a server problem if you choose the no setup option. I don't know what level of service Saburovo provides.

Originally posted by Incognito
Saburovo has a very basic business model and in so doing provides a service to many. If you are comfortable paying the Rackshack setup fee, they simply refer you, collect $50 one time from Rackshack, and thats it. However, if you are not comfortable with the setup fees, they simply pay the set up fees, and then lease the machine to you at a higher price. Ex: Setup 299/$99 monthly, they might charge Setup $0/$150 Monthly. The only weakness in this plan is that you can not go directly to Rackshack with a server problem if you choose the no setup option. I don't know what level of service Saburovo provides.

Saburovo has been quick to answer my questions and has been a great help. He was giving a free 10 day trial on any of his servers. If you don't like the setup just cancel the subscription and you owe nothing. He doesn't wait to order a server general from RS when you order one from him. Usually he has them already setup and when you order one, you usually have the login info within hours with no money up front. Try it 10 days then pay if you want to use it.

Originally posted by rastoma
Try it 10 days then pay if you want to use itThank you for your comments. Just to clarify - standard trial period is 5 days now.

Originally posted by xorfa
no answer after 10 hours...Sorry, this is true, my support is not 24 hours like RackShack's.

I am working on the form which will allow customers directly enter tickets into RackShack's support system.

doesn't sound very hard at all....

Originally posted by dabystru
Thank you for your comments. Just to clarify - standard trial period is 5 days now.

Sorry :) Just trying to promote ya :)

Originally posted by xorfa
I've been with saburovo.com for a month now and everything has been fine until this morning. It might be a once off thing but I cannot connect to my server at all (216.40.250.20). I've emailed support but so far no answer after 10 hours...
How did this one work out?

I've a server with saburovo, it's been workin' very well, until Cogent went down for a while yesterday, hope it doesn't go down again.

i was goign to get a server wtih these guys
but
i wasn't sure, becasue they are a rackshack reseller, and i mean.... what if the server is a melon? gotta go through these guys to rackshack

and who konws how long it might to take to get it resolved
i don't really know how good their support is anyway

the general consensus is it would be better to go through saburovo just because he's such a good customer of rackshack. he has close relations with them + the headsurfer, so, i'd say that their support issues are resolved with a high priority.

batline fast? i'm not sure.

Originally posted by clocker1996
i was goign to get a server wtih these guys
but
i wasn't sure, becasue they are a rackshack reseller, and i mean.... what if the server is a melon? gotta go through these guys to rackshack

and who konws how long it might to take to get it resolved
i don't really know how good their support is anyway

Yes.. he has a good relationship with RS and he deals USUALLY directly with Robert Marsh himself (the owner of RS).

I'm not saying it's not impossible to have some unfortunate issues... he can't make RS work a miracle... but he does have the ability to have issues taken care of usually with a priority because of having so many servers.

hmm..
i'll keep that in mind.

here's what i dont understand
I mean i plan on asking saburovo.com this, but i just thought id post anyway..

when you goto http://www.saburovo.com/subscribe/rs/
i find what i want (bottom of page):
Dedicated server Linux XP 1900 CPU/1 GB RAM/2x60 GB disks:
AMD Athlon XP 1900 (1.6 GHz) processor
1 GB (1024 MB) of RAM
2 x 60 GB hard drives
Pre-installed Red Hat Linux 7.2 operating system
No control panel
400 GB a month transfer included, additional transfer at $1.5/GB
First 8 IP addresses are provided for free with clarification. Adiitional IP addresses are $1 a month per IP + $25 per request
100 Mbit connection inside RackShack Datacenter in Houston, Texas, USA. RackShack are connected to Internet at 3.2 Gbit via multiply providers
US $145/month with no setup fees

im thinking great, but the thing is... i dont really understand
I mean, you click on subscribe and it brings me to a paypal screen, where i guess you are setup with recurring billing....

But how do I get my server information, the ip, the user, the pass, how does this place record my information, how do they konw who i am? i mean i just dont understand

I mean he'll seee $145 come in, but how does he know who that is, or who its coming from, etc....???

Does he just assume the paypal name is the person who is ordering? Does he just email the paypal address that emailed him the money, and say here you go here is your ip, user,pass, etc??

Could one of their customers explain the procedure?

I understand that i'm probably not explaining this very well. I hope someone can understand what i'm saying.

Usually when ordering a server, you first get into touch with the company (at least that's how I did it), so he knows you're going to order. :) Or after paying, YOU contact him. ;)
If he hasn't heard of you (ever!), I assume he'll just contact you on your PayPal e-mail address, yes. ;)

Originally posted by clocker1996
Does he just assume the paypal name is the person who is ordering? Does he just email the paypal address that emailed him the money, and say here you go here is your ip, user,pass, etc??



No.. he doesn't assume the paypal name is the person who is ordering the server.... he KNOWS it's the person.

Unless someone has stolen your Paypal account and password and in that case they would steal the money in your account..... and would not try to order an intangible product that will get disconnected as soon as the fraud was reported.

Again, you pay with Paypal.. he emails you your login info. I don't know how easier that could be. :)

Amen to that.

Hey, I signed up today for the subscription. It said for the first 2 days its free, which is good / fine.

Can someone who has a saburovo server answer this question for me:

I have $700 or so in my paypal account, meaning when I login it says balance: $701.64 etc..

Now, what i want to know is, when I pay the $145 for the server I ordered today -- DOES this mean it wil charge the $145 on my CC, or will it take it from the paypal balance.

surely one of their customers can help me out with this question.

thanks

or hey, even if someone has dealt with paypal subscriptions they are also welcome to answer
i'm sure it all works the same way

The balance.

well i have a problem
When i click on the subscription details, i see this

www.drirc.net/hm2.gif

Becuase the CC (Credit card) does not have a high limit, and it would be ALOT easier if the $145/month could be taken from my paypal balance, would make life a lot easier.

If it doesn't take it off the cc, and does it by the paypal balance, then great, no problems here.

The reason why i'm concerned is because when i click on the subscription details, i see this at the bottom

http://www.drirc.net/hm2.gif

see how the first two boxes are gray..?
so i'm not sure what it will take the $145 off of....

if anyone can clear up the confusion i am going through that'd be great
(i've also emailed saburovo.com, i'm just waiting for a response.)

No matter what type of transaction it is, if you have any money in your Paypal account, the payment will come out of it first. If there is enough in Paypal to pay the entire amount it will.. or if you don't have enough and have a valid CC, it will take what's available and charge the balance on you card.

Thats really odd. It has always taken it from my paypal balance....

Originally posted by rastoma
No matter what type of transaction it is, if you have any money in your Paypal account, the payment will come out of it first. If there is enough in Paypal to pay the entire amount it will.. or if you don't have enough and have a valid CC, it will take what's available and charge the balance on you card.

Rastoma is right. :agree:

Unless... are you international?

Yes, but I don't see why that would make a difference. :rolleyes:
Also; I think this has got nothing to do with Denis or Saburovo anyways. Don't mean to be rude, just consider that. ;) Might wanna solve it through PM. :cool:

Hello,

I have just one question about this biz plan...

What happens if you decide to stop offering these machines (get bored, move on to other company, have a falling out with rs, have health problems, etc...) and someone has a box full of clients' on said machine?

Rackshack does not allow transfers.

This seems very risky to me unless I'm missing something.

Originally posted by 0wned
Hello,

I have just one question about this biz plan...

What happens if you decide to stop offering these machines (get bored, move on to other company, have a falling out with rs, have health problems, etc...) and someone has a box full of clients' on said machine?

Rackshack does not allow transfers.

This seems very risky to me unless I'm missing something.

If you knew how many servers Denis has (and he has servers at more places than just RS), then you'd realize there's as much risk in RS folding than there is in Denis.

In other words... he's doing very well at it and continues to add on more servers every month. He'll be around for some time to come.

Originally posted by 0wned
What happens if you decide to stop offering these machines (get bored, move on to other company, have a falling out with rs, have health problems, etc...) and someone has a box full of clients' on said machine?

Rackshack does not allow transfers.We have 58 servers with RackShack right now (of 80 total). From a common sense point of view - in case anything happens (I hope not) to Saburovo.com, I am sure RackShack will be willing to pickup Saburovo.com's customers. Why lose revenue from 58 servers?

Of course, anything can happen to anyone. We don't charge setup fee, so in case the worst comes you loose less with Saburovo than with anyone else who charges setup fee.

The question that should be asked is; what happens if RACKSHACK would stop offering THEIR services! :cool:

Originally posted by .::DefCon::.
The question that should be asked is; what happens if RACKSHACK would stop offering THEIR services! :cool:

:D

I just have a quick question about saburovo.com. If you get a rackshack server, do you have access to Rackshack's members area for your server (service)?? I kinda doubt it, but I'm just wondering it.:)

Originally posted by smidwap
I just have a quick question about saburovo.com. If you get a rackshack server, do you have access to Rackshack's members area for your server (service)?? I kinda doubt it, but I'm just wondering it.:)

nope

those athlon xp 1900's sure are trouble
:angry:

hardware issues like no other.

mine's starting to have them now =/

Originally posted by clocker1996
those athlon xp 1900's sure are trouble
:angry:

hardware issues like no other.

mine's starting to have them now =/

Again? :(

At least RackShack has finally realized all of the problems they've had with their AMD servers and isn't going to offer AMD servers anymore. It's a step in the right direction.

My Compaq server has been rock-solid so far (knock on wood). It's been up for 20 days as of this post, and I haven't encountered any problems compiling large programs or copying huge amounts of data, so all seems well.

Originally posted by ToastyX


Again? :(

At least RackShack has finally realized all of the problems they've had with their AMD servers and isn't going to offer AMD servers anymore. It's a step in the right direction.

My Compaq server has been rock-solid so far (knock on wood). It's been up for 20 days as of this post, and I haven't encountered any problems compiling large programs or copying huge amounts of data, so all seems well.

damnit where are you on aim
lol
get on
and yes again
see this post: http://www.webhostingtalk.com/showthread.php?s=&postid=403948#post403948

Hello
We have one server with Denis that we use as a spare
and only add accounts when we run out of space on the ones we have at rackshack.
Its worked out fine.
I think there has only been one tech issue but now that we use Ensim on our own dedicated servers we know it inside out
and rarely have to contact RS or Denis.

Because we pay Denis by Paypal I started giving the paypal option for domain sales.
We get just enough in to pay Denis without my card beig charged by paypal.

Of course this means it also does not go through our books - right kids ;)

Gordon

Originally posted by ToastyX

At least RackShack has finally realized all of the problems they've had with their AMD servers and isn't going to offer AMD servers anymore. It's a step in the right direction.


There is nothing wrong with AMD processors to used as servers. I have primarily Duron CPU's and some XP's... for months they have been perfect. RS just bought cheap parts and cheap fans. I don't prefer using XP cpu's because they generate too much heat no matter how much cooling you have in the DC. Duron's are great for lower end servers. It's all in the quality of parts you use. You can't blame it on the cpu it self. If you were to put an engine from a Mustang Cobra in the body of an Escort and then you rip out the trans. or rear-end of the Escort, you can't say that the engine is to blame.

Originally posted by rastoma


There is nothing wrong with AMD processors to used as servers.

I never said there was. I was referring to their AMD servers specifically. Most of their problem servers have been AMD servers. It's like whoever is building their AMD servers is either using really crappy parts or doesn't know what they're doing. They say it's a heat problem, but I have a hard time believing that. Assuming none of the parts are defective, the only thing I can think of that would cause problems like the ones many of their AMD Athlon XP 1900+ servers had is not putting thermal compound on the CPU or not using a fan. They're not even 1U cases, and their data center should be air conditioned, so I can't see heat being an issue.

AMD processors do run hotter, but they're made that way. My computer has an AMD Athlon 1.333 GHz overclocked to 1.4 GHz. As if overclocking weren't enough, I live in Texas where it gets really hot during the summer, and I've had the air conditioner break and make the room 90 degrees, but my computer ran fine. I also have a 1U AMD Athlon XP server that's been up 84 days as of this post running without problems. Some people make it seem like AMD processors run so hot that they can't be used. I think some people are too quick to blame heat when they're looking for a scapegoat.

Originally posted by ToastyX


I think some people are too quick to blame heat when they're looking for a scapegoat.

I agree. Buy cheap you get cheap. My main background is in hardware and I see all to often $2 cpu fans being pushed to us to buy or coming in on prebuilt systems that we have to pull off and put a fan that was made for the CPU. And the thing is we're not talking about a $20 cpu fan. We always buy boxed CPU's that are usually only about $10 more. Since you get an approved fan with it then the extra cost is almost nothing, and you know the thing is gonna work right.

Hello,

1- Could someone please tell me what addon services saburovo offer in addition to those offered by RS?

2- Is there a page on their site which shows what kind of support tasks are done by saburovo?


Mac

1 is simple to answer :).

(I believe.)

They can't have any other addon services simply because they resell leased dedicated servers from RS. Only RS can touch them, so no, no other additions can be made to them by Saburovo.

Correct me if I am wrong.

Originally posted by smidwap
1 is simple to answer :).

(I believe.)

They can't have any other addon services simply because they resell leased dedicated servers from RS. Only RS can touch them, so no, no other additions can be made to them by Saburovo.

Correct me if I am wrong.

Physical addons you're correct..... but Saburovo offers better support than RS. That in itself is worth quite a bit.

Heh, that didn't come to mind.

Originally posted by rastoma


Physical addons you're correct..... but Saburovo offers better support than RS. That in itself is worth quite a bit.


I know that and i do not expect additional hardware features. What kind of software supports do they provide? Control Panel problems etc.? Do they have 24 hours support now?


Thank you
Mac

Saburovo doesn't offer managed solutions, if I am correct. Therefore I'm sure they won't install anything for you. They probably offer support for most of the software installed. I don't think they can have "true" 24x7 support, as I believe Saburovo is run by an individual.

Once again, correct me if I am wrong.

Originally posted by smidwap
correct me if I am wrongCorrecting :)

Servers are unmanaged as they are with RackShack. However we try to support all problems not supported by RackShack directly. Most of the problems we deal with (90% or so) are caused by wrong software configuration and never escalated to RackShack. The following problems are escalated: network issues, cold reboot requests, requests for additional IP addresses etc., i.e. those issues we can't deal with without RackShack's participation. There are 3 people in 3 different timezones who monitor support@saburovo.com e-mail.

For additional fee we perform regular updates of Red Hat Linux packages via Red Hat Network, including kernel upgrades; Plesk or Ensim patches, etc.

Thank you for response from Saburovo and others :)

Mac

hehehe.. :D

Of course this means it also does not go through our books - right kids

Be careful, there are probably a few tax investigators lurking around lol :D

Probably best to keep things like that to yourself, rather than on a public forum, I mean. how long will you be in business defrauding the tax system? :D

No one likes tax, but, you HAVE to pay it :D

You misunderstood.

The profits appear in the company accounts as oon as the profit from paypal is transferred into the account and it is obviously taxed.

However the actual expenditure does not appear in the company accounts and their is no VAT.

Gordon

:D LOL

Yes I did, there's me thinking 24 hours per day how to "Save" Tax and i didn't see that one :D Sorry for the misnomour (Thats a word I made up for "**** up" :D )

;)

I suppose that if you used paypal and paid all your suppliers with it and billed all your customers with it you could nbed up with one ledger entry per month, being the transfer from paypal.

:D

You could, but would you trust paypal for all that ?

:D

No, I wouldn't
We only offer Paypal as a payment option because there is a demand for it from people who use it.
90% of our sales are credit cards and 9% cheques with 1% paypal.

Gordon

Good business plan Gordon :D

;)