soonhelp
09-06-2004, 08:54 PM
hi all
since 7 days i have server from tomsyer >> i have server after 24 hour >> but when i try to login to cpanel i have blank page
i send more than ticket without replay >>
1 week to fix cpanel ??? lololo
:stickout:
ShieldTech
09-06-2004, 09:01 PM
Make sure you have the tickets set up at urget.. I seem to be geting my tickets answered in a couple hours to 24 hours.
HA-Kevin
09-06-2004, 09:03 PM
They are probably out of their office. See attached image.
Steven
09-06-2004, 09:20 PM
Do you know how to use ssh? if so run the following command:
/scripts/upcp --force
soonhelp
09-06-2004, 09:29 PM
i try but the same problem sir
soonhelp
09-06-2004, 09:32 PM
i contact cpanel inc.
this is replay
I went ahead and looked over your system and the issue that you are having is a
system wide issue not related to our software. Apparently, only root is able to
execute binaries and commands:
root@xxx [~]# su -c '/bin/true' -s '/bin/bash' nobody
su: /bin/bash: Permission denied
root@xxx [~]# su -c '/bin/true' -s '/bin/bash' root
Regardless of how I attempted to execute commands as a user on your system, they
always resulted in "Permission denied". I was unable to locate any common reason
for this issue and I suspect that this is the result of kernel/system security
configuration with which I am unfamiliar. I recommend reinstalling a default
kernel, and if you know of any security configuration that you've made, undo
that configuration. There is little more that I can suggest as this does not
appear to be a cPanel software issue or a common system administration issue.
Good Luck.
--
Ben Thomas
Level II Technical Support
cPanel Inc.
sprintserve
09-07-2004, 01:10 AM
If you want, I can look at it for you.
renegadeavenger
09-07-2004, 01:24 AM
1 week to fix cpanel ??? lololo
Yeah, the hurricane storm is definitely a factor, but I am also guessing they may be stuffed with new orders lately from Angelnetworkz's downfall. I'm sure they will fix it for you soon :)
dlsweb
09-07-2004, 01:32 AM
Yep, too many orders for them to handle is what is going on.
I ordered a server last Monday and am still waiting.
But I am one of the lucky Anz ones that have their server up at managed.