I would like to offer my point of view of this webhost and reasons why anyone with any sense should stay clear of this host. I have been hosting with this providor for many months and had found there service to be anything short of excelent, in the last two months it has degraded to nothing short of a host from hell, do yourself a favour and dont even waste your time or effot with this lot, you can do much better!

I have used several services of this host and none of them have been anything short of problems or lack of service, lets start with the well known aussieservers.com, this box has had more downtime, slow response times, sluggish responses and lives then garfield the cat! Hosting a site on this server was a pure joke, A Windows NT server on a dialup connection could have served better speed and uptime this this raq.

This server has serious trouble because it filled up its hard drive with log files and he didnt notice? what a joke! who's watching your site, NOT THEM!

www.aussiewebhosting.com, I hosted on this service for a fair few months with little complaints, this server has not improved apon any of there other services and level of support is extremly poor, you get short cold responses that nine times out of ten do not address your problem.

I posted a review for this host, and I do not agree with what i said since originally as this host no longer offers the level of support and quality services it once did!! Anyone reading this reviews the post by Paul Wright, my self is NO LONGER VALID!

If anyone would like to clarrify anything with me except for Editor who I would not be bothered returning the time of day to after such poor level of service, please feel free to email me.

Non Happy
EX AussieHosts Customer

:angry:

*sigh* This is what happens when a host instructs a client to remove a folder of illegal software from their domain.

It's a shame you feel this way Paul, but so be it. We had to get an unhappy client one day.

Regards

Gary

Originally posted by Editor
*sigh* This is what happens when a host instructs a client to remove a folder of illegal software from their domain.

Oh that really bites when a client does something illegal and the host gets bashed for trying to set it right. A thing like this happened to a friend of mine and his review got flammed. oh well just move on ;)

What's worse Ash...the client is also a competitor. There's another thread around these parts that covers that though. :)

Cheers

Gary

Mind pointing me to that thread?

I was referring to:

http://www.webhostingtalk.com/showthread.php?threadid=31819

No big deal mate. Live and learn. :-)

Cheers

Gary

bah we all get them eh? :bawling:

I consider the folder with 4 files in it a trivial part of this problem and was not my major complaint about your services as stated in my post. In regards to that you were pretty ignorant in regards to it not even looking in the folder on the server on the html file sitting in it, as the page had about 50 links on the page and the folder has 4 files in it, the rest were dead links.

You dont seem to aprove of human error on a clients behalf do you, but when you make blunders and we had down time were expected to accept it. As I expressed in our discussions about those files it was HUMAN ERROR i was not aware that distrubuting those freely avaliable files was against the terms of the companys and its a simple mistake to make yet you make out to sound like i was hosting mp3s or warez.

For everyones information it was acrobat viewer, word viewer, excel viewer and the ie6setup file, you learn by your mistakes and I complied with your requirments by deleting them within an hour of you requesting them.

I also resent your comments on ICQ to me about that you spoon fed me as a client, utter bull, you did nothing but offered personalised service, you stopped offering this, thats fine I had no problem with it, but the level of support dropped as well.

I really dont appriciate been held ransom with a website Gary, your comments on ICQ about reminding me about your terms and conditions were extemly unprofessional. As for a competitor, if you consider me a competitor thats good for you, I dont own any servers, I have an agreement with another host that I can setup domains and resell space under my own branded name to local people in my area, I have no interest in offering internet sales for hosting as I really could not be bothered with support issues except for those related to clients site I put on that hosting from business's I do, If i was a competitor why would have I been using your hosting to host my own website?

Anyway ive had enough of this argument to last me a life time, I am going my way and you can go yours, I would rather keep my risk of having to dicuss things with your solicitor for someting I said out of place low as you have put me out of pocket enough now.

:angry:

I must be naive here :) , but what is wrong with hosting those 4 files

Thanks

Hi rmartin,

Thank you for proving my point!! :D , Im not the only one who thought you were able to, When Aussiehosts pointed this out I contacted Microsoft and Adobe by email and was told that in there agreements when you download these files your not to disribute them with out getting written permission first, I attempted at getting this, but got no where fast as such a trivial matter from big companys like these usually just get ignored as did mine, there is a couple statements in there agreements stating that they prefer you to link to there download side of most update versions etc and this is the only reason why I can see as for why, yet a company like Winzip who I also contacted thanked me for giving them the opertunity and just asked in return that i do my best to keep the file upto date and even suggested subscribing to there notification lists.

Nice to know im not the only one who thought along the same lines!! :cool:

Originally posted by losi
I have no interest in offering internet sales for hosting as I really could not be bothered with support issues except for those related to clients site I put on that hosting from business's I do, If i was a competitor why would have I been using your hosting to host my own website?

Exactly Paul. Our service apparently sank to an all time low for you after the incident with the illegal software. You've slowly removed all domains, and started up http://www.losihosting.com, which is fine...but to come and write up this nasty review is something you have now done as a competitor. Disappointing, after the amount of time we spent with you in particular.

Not to worry, lesson learnt. We'll move on.

Regards

Gary

I think they want you to link to their site for downloads so that they can collect email registration info. Why would you need to store those on your server anyway.. it's a waste of space.

Originally posted by rmartin
I must be naive here :) , but what is wrong with hosting those 4 files

Paul has answered that. We didn't ask for anything to be removed that wasn't remotely permitted. We took the time to check the policy of any files we were unsure of, and in Paul's case we presented him with a URL to the policy(s) he was breaching in the *polite* email we sent asking him to remove them.

We're not pricks. We simple decided to do a bit of cleaning up. Paul's was the simplest and least intrusive actually, and as a *mate* we treated the incident as such ("Paul, please remove these files..." etc). Others, with reams of full version software and cracks, we were not so happy with.

Cheers

Gary

Originally posted by perpetual
I think they want you to link to their site for downloads so that they can collect email registration info. Why would you need to store those on your server anyway.. it's a waste of space.

This was one of the points we were somehow in the wrong for..."why offer 100MB of webspace with an account if we can't fill it". :rolleyes:

Gary