Ok sorry for delays for forum updates, those of you who haven't will soon receive a notice with all the details but here's the basic way it's going to work.

and we'll need to hear from all of you. When you email please send your email to kevin@angelnetworkz.net (only reponses to our email, he cannot help with anything else you may have trouble with). Also remember to include your IP address.

Texas - Options are as follows

Clients who want to stay (will require one months payment, don't send money yet) with us can stay.

Those who wish to switch to TMS directly will be allowed to do so.

Those who have cancelled, well those servers will be gone

California (managed)

Same deal, you want to stay, one months payment will be required for each of your servers, do not send money yet) A special account via managed.com is being set up for this and you can pay there and managed will put the servers up as your payments come in.

Those who want to switch to managed.com directly, let us know your IP's etc again and we'll instruct managed that you are to transfer the server to you.

Cancellations, same thing, will be gone.

Please keep your replies to your IP's and decisions, do not ask questions in the email as Kevin cannot and will not answer them, his job is to compile the list so we can have things taken care of accordingly.


--------------------
Rachel Marsden
Angel Networkz

I hope that no one is foolish enough to give them the benefit of the doubt and that everyone cancels. Then AngelNetworkz 'will be gone' and won't be able to do the same thing again and again.

Its an attempt to make some extra cash from client who are in desperate need for their data.

This is pure extortion. I hope no one pays them a dime. What ever happened to our money we
all paid?

Well the truth is now out and I think AN will never recover from this mess and also believe Managed.coms images is tarnished even more then ever for not working with the clients. The trust of doing business with either companies gone.

Shame on Donna for ripping-off. Now it all makes sense why they had special on server since may for BOGO plans.

Well lesson has been learned from this.

I think all of us should launch a complaint with Toronto police department fraud investigation unit.

Did that mean they were almost bankrupt or what?

How do you know that fraud has been comitted? All we know for now is that they are unable to pay the bill. That doesn't count as fraud.

I believe same could or would happen to clients on TP/TMS servers as well.

So better backup you data daily.

Originally posted by poolking
How do you know that fraud has been comitted? All we know for now is that they are unable to pay the bill. That doesn't count as fraud.

From what I have seen:

1. they won't issue refunds.
2. they canceled the buy one, one free offer after people signed up under those terms.
3. People have prepaid 2-6 months in the future and now they have to pay a further month just to get their data.

Uh....

Has anyone looked at their deal? You can either prepay and get a "special" account from managed.com

or you can release and keep your server at managed.com

WTF is the difference.

Even though I'm in the same position as managed.com, I would absolutely not blame them for what they did. They had no other option.

They cannot legally work with the customers unless Angel Networkz releases the customers to them, which is what they're doing now. So at least now you have an option. Sadly, even if you've pre-paid, the money never made it to Managed.Com, so from that point of view it will seem like extortion, but in reality, they're getting peanuts compared to what they should have gotten (meaning that a server that may already owe managed.com $150, will be able to start with a clean-slate at whatever the monthly rate).

They haven't mentioned anything about refunds/pre-paids, so perhaps they are still thinking about how they're going to handle that. It's a bad situation for everybody involved, but unfortunately, this is probably the best that could happen under the circumstances.

JoseQ

No offense intended - just curious - but how is it extortion if you are being given the option of dealing directly with the DC? And not being forced to deal with AN?
Is it because you have to pay for something you may have already paid for?

If AN can't cover the debt that they have with either DC to have servers put back up from payments already received - then isnt this a good compromise considering the situation?

Maybe I'm just a dummy - but I've been through a similar situation before and I sure as heck wish I had of been given these options - which includes access to a server with data intact - as opposed to what I got - a server that had been rm -rf

...i'll go visit dictionary.com and educate myself.

I will answer how it is fraud and extortion.

Fraud because they got our money and now they refuse to offer us services

Extortion because they have already taken our money for few more months and now they ask us to pay for one more month to even get our data.

I am not even talking about Buy One get one Free Fraud.

I want to appreciate Jose for his efforts to help AN customers.

Originally posted by Shi
No offense intended - just curious - but how is it extortion if you are being given the option of dealing directly with the DC? And not being forced to deal with AN?
Is it because you have to pay for something you may have already paid for?

If AN can't cover the debt that they have with either DC to have servers put back up from payments already received - then isnt this a good compromise considering the situation?

Maybe I'm just a dummy - but I've been through a similar situation before and I sure as heck wish I had of been given these options - which includes access to a server with data intact - as opposed to what I got - a server that had been rm -rf

...i'll go visit dictionary.com and educate myself.

A lot of people have already paid for several months (some even a year) of service and now they have to pay more money to get their data back. Pay up (again) or lose your data . . . that's extortion.

Originally posted by Ryan F
A lot of people have already paid for several months (some even a year) of service and now they have to pay more money to get their data back. Pay up (again) or lose your data . . . that's extortion.

Consider the previously available option:

Lose your data or lose your data.

JoseQ

PS - I'm not justifying AN's actions. I just think that under the apparent circumstances (AN has no way to get money to pay either provider), this is the only option to have the data available again.

Jose: I perfectly agree with what you are saying. People have to be careful in dealing things before they get the data. But these guys cannot go scott free again. They did it one year back with Burst. They changed names and cheated again. So someone should teach them a lesson.

The obvious thing to do here is to switch to being a customer of the data center your server is located. If you were happy with the service you were getting there, then keep the server. If not, pay for a month, get your data, then transfer elsewhere.

Angelnetworkz didn't have to allow your servers to be released to the provider directly, and the provider didn't have to agree to let you keep your servers (considering the debt that Angelnetworkz racked up).

How can it be a fair deal. I have already paid till end of Sept. There are people who have paid for 6 months already. On top of our payments, they are saying pay more if you want data back. How can you call this a fair deal.

I wouldn't pay Angelnetworkz another dime. Go with the provider directly.

Originally posted by rishidude
I will answer how it is fraud and extortion.

Fraud because they got our money and now they refuse to offer us services

Extortion because they have already taken our money for few more months and now they ask us to pay for one more month to even get our data.

I am not even talking about Buy One get one Free Fraud.

I want to appreciate Jose for his efforts to help AN customers.

Let me spell it out for you, how can AN refuse to provide you a service when managed.com have pulled the plug on their servers, which makes it impossible to provide a service?

You cannot deny anyone a service that cannot be provided.

Withdrawing a service due to difficulties in my opinion is not fraud.

Originally posted by rishidude
How can it be a fair deal. I have already paid till end of Sept. There are people who have paid for 6 months already. On top of our payments, they are saying pay more if you want data back. How can you call this a fair deal.

Rishidude, I've kept quiet till now...

Think about this. If I was AN, I could have either let you guyz go after me and allow the servers to go to LIMBO or I could be nice to all of AN's customer and allow Manage.com to help out and give people the change to get their data back.

Now, what do you think AN is gonna get out of this? NOTHING! Action is going to be taken against them no matter what. So, if you say that AN is being unfair, then think again... They do not have to help us out yet they are, just be greatful that you have the opportunity to get your data back!


Aaron Ong.

This is sick. Hopefully people realize operational costs are a reality and you cannot get servers, network, datacenter, management, hardware replacement for next to nothing. Saving a few dollars a day isn't worth it in the end.

Hopefully noone gets really out from this, it is a true travesty.

Those who want to switch to managed.com directly, let us know your IP's etc again and we'll instruct managed that you are to transfer the server to you . . .

Those who wish to switch to TMS directly will be allowed to do so.
Well, at least they are organising for clients to switch to the server supplier direct. As far as asking for more money from customers who are probably already paid up, well that's a worry. :eek3:

Originally posted by Neosurge
This is sick. Hopefully people realize operational costs are a reality and you cannot get servers, network, datacenter, management, hardware replacement for next to nothing. Saving a few dollars a day isn't worth it in the end.

Hopefully noone gets really out from this, it is a true travesty.

^^^^ What he said ^^^^

What if we, as a customer, don't do anything? What will happen to our servers then? Rachel's post is so unclear about so many things!

I posted this and in less than 30 seconds it had been deleted with countless other posts.

Were has all the money gone this is the biggest case of fraud that i have ever seen. There is no shame to AN this is the most digraceful thing i have seen. You were paid money by people only 2 weeks ago and most of these people did not have to pay you anything including me so i say again WERE IS ALL THE MONEY. Please add to this email you are sending out a section that tells us were we will be getting our refunds from. I for one am not paying for Donna and Kevins or whoever elses lifestyle not a hope in hell.

If you don't do anything I'm sure your data will be lost forever.

I hope everyone that moves to managed realises it not a fully managed service like Angel Networkz was. They do OS install / hardware install and network config you have to secure and config the software yourself... sure if u move to them with your current server it will be ok.. but for how long what will you do when something breaks thats not hardware or network??

The post is already DELETED ... she did it while I was reading it.
Anyway, if i find out if wich way she will ask people to pay, i'll file another complaint with VISA and if she uses with Paypal.

hmmm.....

unintentionally going bancrupt is neither a crime nore a fraud.

also big companies (MCI?) can go bancrupt.
this happens in business.

till now i have not seen any facts prooving any crime.

prepaying for 1 year to AN is like infesting in a junk bond.
if you were lucky you prepayed long time ago, then your return was much more worth than what you paid
when you prepayed 1 week ago... well :(

its also a custumer duty to investigate about the business partner.
if you negligently invest into a company wich is just about to go buncrupt in one week, this is also your fault.

at last, even after they got bancrupt they still try to get your server up again.
and they did not asked you to send them any money. rachel clearly stated that all further payments would go on a special account which is under the control of managed.com.

Originally posted by alexmue

at last, even after they got bancrupt they still try to get your server up again.
and they did not asked you to send them any money. rachel clearly stated that all further payments would go on a special account which is under the control of managed.com.


Still sounds fishy to me ..

I also had a post deleted and all I said was that Rachel was being unprofessional comparing AN to linuxdude's (rishidude's) business.

Now they have made new rules for AN Forums (how surprising):

Posting threads in most forums is now turned off. New posts made off topic in remaning threads will result in thread deletion.

If the BS, slams, threats, lies, and abuse in general continue these forums will be turned off till those of you doing these things grow up a little.

How unprofessional indeed.

Are they really thinking they can stop it after what they did ?
I mean they have time to delete things but don't have time for a serious update ?

Just about every topic has been locked. All I have been doing for the past 2 days is reading their forums. And now they are taking that away from me!

They are asking you to basically forget the fact that you paid months in advance and start from scratch.

I'm not involved in this, but have been following it closely. *** dat

Originally posted by rishidude
How can it be a fair deal. I have already paid till end of Sept. There are people who have paid for 6 months already. On top of our payments, they are saying pay more if you want data back. How can you call this a fair deal.

Definitely not fair, but a chance to get out the data and go with somebody else more trustworthy.... Would you sign up with ANz knowing what you know today? If not, cut your losses and go. Otherwise, be prepared for possible more financial troubles and more of the same services (including the good one) in the future.

Now she says she's closing down the forums. Unbelievable.

they are closing their forum in 5 minutes
please continue @ devilnetz (http://devilnetz.mycubix.com)

Just saw this from Rachael:

"Tired of the lies, flaming, BS and other childish things going on here. Read while you can, forums go down in 5 minutes"


Looks like the party's over.

Posted: Sep 2 2004, 02:54 AM
Staff
Group: Admin
Posts: 404
Member No.: 232
Joined: 24-June 04

Tired of the lies, flaming, BS and other childish things going on here. Read while you can, forums go down in 5 minutes


--------------------

Rachel Marsden
Angel Networkz

Additonally, an entire thread was deleted with questions asking to clarify the post they made. things like:

•What if I am on a a "Buy one, get one free offer" and am still in mypaid months?

•What if I just want my data adn to leave to another host, even though I am paid through November

•I paid for a year adn am 2 months in?

…many other variations of the like.

Rachel is on about how it is all negative slamming, etc. Sure, some of it was, but there were a lot of very legitimate posts that were part of entire other threads.

Simply out of hand.

If they survive at all expect a lot of ongoing anti-AN campaigning.

All very sad.

Chili

Btw, I'm assuming everyone realizes that it's the same person posting as both admin and Rachel. I'm not saying there are not actually two of them, but I noticed a long time ago that the same person was posting on both those accounts. If there actually is a "donna", it's her that's been posting as Rachel, imo.

And some people here think it's ok that AN and managed.com are holding our data for ransom by making us pay (for another month) to have it back even if we have no intention of staying with either of them? I only had my own sites on the server and I don't have the money to throw around just to get them back. They have NO right to deny us our data when we were under a contract and still had time paid for. This is a disgrace and they are a sorry excuse for a company.

Originally posted by Light
And some people here think it's ok that AN and managed.com are holding our data for ransom by making us pay (for another month) to have it back even if we have no intention of staying with either of them? I only had my own sites on the server and I don't have the money to throw around just to get them back. They have NO right to deny us our data when we were under a contract and still had time paid for. This is a disgrace and they are a sorry excuse for a company.

You have a contract with ANz. Managed.com has a contract with ANz. ANz owes Managed.com a lot of money. Mananged.com chooses to "recover" their loss through ANz's clients. Unethical? Maybe. But just remember while you lost $200-$1,000, Managed.com lost (reported) $70,000. They are more desperate than you are.

Sorry need 5 posts.. :P

Glad I only had a personal server with them.. and not a business one... still lost 300 bones though :(

This is ANz's problem alone.

managed.com is probably getting hosed along with the rest. You actually have to give them credit for even providing an option.

They could simply take their ball and go home.

Chili

What sucks is that I paid at the end of july so Im just barely past the 30 day mark.. but my paypal is still in defered mode.

Originally posted by Yikes2000
You have a contract with ANz. Managed.com has a contract with ANz. ANz owes Managed.com a lot of money. Mananged.com chooses to "recover" their loss through ANz's clients. Unethical? Maybe. But just remember while you lost $200-$1,000, Managed.com lost (reported) $70,000. They are more desperate than you are.


We have some rights as consumers and this IS still "ransom". Not to mention the fact that why on earth would managed.com want to continue to deal with AN as its own entity? One of our "options" as clients of AN is to stay with AN... they shouldn't even exist anymore after pulling crap like this. They are being allowed to do the same thing over and over again. That's a pyramid scheme in my book. Why would managed.com still want to provide them with servers?

And now they want me to close the deferment? Once you close it, you can't ask for it again.

Sorry for the short posts... on the forums on angelnetworkz.. someone posted a link.. about burst.. i heard only a tiny bit about it.. something like angelnetworkz happening at burst.. but i didnt think it was them.. till i saw this post.. but its been deleted on there...

sorry cant post link.. next post will have it.

This is the link that was posted on angelnetworkz forums. but was deleted shortly after.


http://216.239.39.104/search?q=cache:oD266I_aL-AJ:www.hosthideout.com/archive/topic/4382-1.html

edited because i suck at linking

Got a little advice for future here, do not prepay x months in advance even though you may save a bit of money, pay monthly that way, after a month if your host treats you badly then you can cancel before the next billing cycle and walk away and find another host.

That way you won't set yourself up for a nasty situation like this. If the host you are looking at won't offer you a monthly payment plan, then walk away and find another one that will.

Originally posted by slayn
Sorry for the short posts... on the forums on angelnetworkz.. someone posted a link.. about burst.. i heard only a tiny bit about it.. something like angelnetworkz happening at burst.. but i didnt think it was them.. till i saw this post.. but its been deleted on there...

sorry cant post link.. next post will have it.

http://www.webhostingtalk.com/showthread.php?s=&threadid=198440

Originally posted by westcan
http://www.webhostingtalk.com/showthread.php?s=&threadid=198440

Thanks, i was searching for that thread

:cool:

Originally posted by activeforce
Thanks, i was searching for that thread

:cool:

Man, having just read through that, page 3 in particular is a real eye-opener...I swear the whole angelnetworkz history would make a great thriller :eek: fires, crazy employees causing nuclear meltdowns, paypal gremlins etc etc...get on the buzzer to spielberg, he's got a potential blockbuster on his hands...

Nobody really knows how it's going to end though...

Originally posted by TheDuke
Man, having just read through that, page 3 in particular is a real eye-opener...I swear the whole angelnetworkz history would make a great thriller :eek: fires, crazy employees causing nuclear meltdowns, paypal gremlins etc etc...get on the buzzer to spielberg, he's got a potential blockbuster on his hands...

Nobody really knows how it's going to end though...

Yes we do they have shafted us out of money. They will only let you post good things about them on their forums or it will get deleted. They will get a new batch of customers and do the same thing again. Happened before will happen in the future. A constent circle until someone puts an end to this madness.

Originally posted by poolking
How do you know that fraud has been comitted? All we know for now is that they are unable to pay the bill. That doesn't count as fraud.

They still sell servers and don't mention this to new clients, that's a fraud.

-Jonas

I'm not sure if i would call it fraud..... But they knowingly sold services that they knew they couldn't provide.... Just to get the money. How its called i'm not sure but it stinks.... They knew they weren't paying the bills to managed.... They knew that at some point the plug would be taken out of the servers....

On top of that they didn't inform their customers that that would be happening. Right, there were signs..... But they didn't inform their customers, so that they could try to keep the damage as small as possible....

Originally posted by dab100
Yes we do they have shafted us out of money. They will only let you post good things about them on their forums or it will get deleted. They will get a new batch of customers and do the same thing again. Happened before will happen in the future. A constent circle until someone puts an end to this madness.

What you have just described is a pyramid scheme. And I do believe they are guilty of extortion. Not only do I want my data back without having to pay for it (is this too much to ask since I was prepaid?) but I also want a refund. I need to find out what action to take since I can't dispute with PayPal because I paid more than 30 days ago and I can't chargeback because I didn't use a credit card. :(

Does anyone still believe they lost $400,000 in revenue about a month ago when an unknown employee took away 4,400 managed servers?

I would rather believe in Santa Claus than believe anything from the mouths of AN

Who else is going to get it release and deal with managed.com directly just to get back-ups??

If so, post your name here. Maybe if we could get enough people to that will do this and we can work out a deal with managed for them to only putting the server up for maybe 5 days and maybe 1/5 of the monthly price.

I might be interested in that. I refuse to pay for a whole month when I don't intend to stay with AN or managed.com. I feel they are holding my data hostage.

Okay, I just read that thread and here is my question-

Has ANYONE ever spoken to Donna on the phone? Ever?

I noticed the Burst guy tells her to call him and she says "oh, I'll have Kevin do that, I hired him to take care of that stuff and trust me, you don't want to talk to me, blah, blah, blah..."

I seriously don't think there is a Donna. At least, not who we've been dealing with. I think it's all been this Kevin guy. Maybe he does have an ex-wife named Donna, but I don't think that's who we've been talking to.

In the link to her personal homepage with all the pictures of her, it clearly shows the chick we've been thinking was Donna, with some guy named Kevin. I think the whole thing has been him.

Weird, I know. I'd really like to hear that someone has actually spoken with her, though.

Hmmm... forums are back up.

I posted the e-mail on the other thread.

Please tell me that no one believes Kevin's post.

Although I guess a post like that is to be expected given the actions of AngelNetworkz. One excuse after another, and it was never their fault.

I love the moving the domain away from Godaddy bit. I have moved numeruous domains to and from Godaddy and it is an incredibly simple and easy process. No rules prevent you from moving domains away.

If so, post your name here. Maybe if we could get enough people to that will do this and we can work out a deal with managed for them to only putting the server up for maybe 5 days and maybe 1/5 of the monthly price.

I'd definately rather approach it that way. I'm not comforable staying with Managed or AN.

managed.com is stupid for working it like this. I can't see how anyone would want to go with a reseller of theirs knowing this.

Does anyone have a list of managed.com resellers? I will be avoiding them like the plague (and I'm sure that other people would be doing the same.)

As for how this is extortion, Angel Networkz has announced that it is still in business, the fact that they're asking for money or else data will be destroyed when there is a valid contract already for them to preserve that data sounds like extortion to me.

If they just folded and managed.com asked for money to turn on the servers, I still wouldn't ever deal with managed.com or any of its resellers again, but I don't think it would be illegal (at this point, I'd think that managed.com should turn the servers back on for a week to allow people to get their data.)

I will be calling the FTC tomorrow to see what they can do. The whole thing just smells.

Originally posted by thefast
Still sounds fishy to me ..

Any lawyers reading this post? Anyone that may know a reputable lawyer that can take at look at this mess and see what he/she can do for us as a group?

I will rather put my money into legal advise instead of giving ANz another more penny. They still owe me more than ten months or prepaid services!!!

Its simple. If you want your data, ask to be switched to managed.com directly. Thats the only way you stand a good chance.

Even if you only stay with managed.com for 1 month, this option will allow you to get your data and give you some time to get moving.

Originally posted by MagiCat
managed.com is stupid for working it like this. I can't see how anyone would want to go with a reseller of theirs knowing this.

Does anyone have a list of managed.com resellers? I will be avoiding them like the plague (and I'm sure that other people would be doing the same.)

As for how this is extortion, Angel Networkz has announced that it is still in business, the fact that they're asking for money or else data will be destroyed when there is a valid contract already for them to preserve that data sounds like extortion to me.

If they just folded and managed.com asked for money to turn on the servers, I still wouldn't ever deal with managed.com or any of its resellers again, but I don't think it would be illegal (at this point, I'd think that managed.com should turn the servers back on for a week to allow people to get their data.)

I will be calling the FTC tomorrow to see what they can do. The whole thing just smells.

Here we go again. None of this is managed.com's fault so stop seeking out to destroy other people's businesses just because they happen to use managed.com's servers.

I think managed.com actually deserve some kudos for the whole situation. They are $70k out of pocket and had to pull the plug on their customer (none of you angelz clients are managed.com customers).

They havent gone about restoring and reselling the servers, they are trying to work things with angelz and offer alternatives so you can retrieve your data... give managed.com a break - they are trying to help!

Originally posted by MollyB


I seriously don't think there is a Donna. At least, not who we've been dealing with. I think it's all been this Kevin guy. Maybe he does have an ex-wife named Donna, but I don't think that's who we've been talking to.

In the link to her personal homepage with all the pictures of her, it clearly shows the chick we've been thinking was Donna, with some guy named Kevin. I think the whole thing has been him.


i thought the same once i made few calls to talk to her while setting up my server but never got chance to talk to her.Also where is her homepage i would like to see for sure.

Hi all.

As you may well know, a lot of people (including myself) have been having problems with the servers at AN.

However, I have just checked their forum and there is a little update message saying that it will be possible to pay managed.com direct to reconnect the servers as long as you haven't cancelled your account.

I am presuming this is if you have not done anything such as request cancellation and have just held fire (which I have done). I hope this is right because I will make payment straight away and then purchase another server from somewhere else and do a straight transfer and hope for the best.

Hope this message helps some of us unfortunate clients of AN - and please let me know if and when payment to managed.com begins.

Cheers - Dav;)

There update says you can move your server to an account directly with managed.com

I would recommend you do this. This will get you out of the hands of AN who will not last. Do not pay AN, pay managed.com.

Even if you dont want to stay with managed, you can at least escape AN, get it back online and get your data.

There really is no other logical way of doing it.

I am one of the "happy" customers of AN.

Don't You people think it's about time that managed.com came out in the open and verified what DOnna/Rachel/Kevin/AN is telling us.

It would be a lot easier for everybody, and managed would not get all those unnessesary emails and phonecalls.

And, if possible, I would rather provide my server info directly to managed, then haveing anymore to do with AN.

Bokevoll,

managed.com only have dealing with AN. Why should they "come out in the open". They deal with AN and AN only. AN owe them $70k so the boxes are unplugged. End of story.

Originally posted by westcan
From what I have seen:

1. they won't issue refunds.
2. they canceled the buy one, one free offer after people signed up under those terms.
3. People have prepaid 2-6 months in the future and now they have to pay a further month just to get their data.

Uh....

It is called BLACK MAIL.

- Richard

UH-Matt,

I am fully aware of that, but don't You think it would be a good move to verify AN's side of the story.

Nope,

Managed.com will want to recover the money owed to them, or as much of it as possible. Its best to keep quiet in these cases, especially if it ends up with some sort of legal action.

Managed.com will want to recover the money owed to them, or as much of it as possible. Its best to keep quiet in these cases, especially if it ends up with some sort of legal action.
If they do not, how can they expect people to pay, unless of course, they call or email them directly to get it verified ?

I, myself, are in fact in the lucky situation that it does not realy afect me any more. Only thing I havn't gotten is my "free" months.

At this moment neither party is forthcoming with the whole truth, if I recall correctly, this whole thing came about when some party ill-advisedly posted on here that Angel Networkz owed them x amount of money, which if I were Angel Networkz, even though they are fault here, would have been spitting feathers at managed.com for leaking the figure owed. Sure let customers know why the servers had been pulled as it is their right to know, but to disclose such a figure on a public forum of all places is highly unprofessional.

That is the only thing I think that managed.com could be liable for breaking any privacy agreement.

I am not telling anybody to inform about any amount owed to any company.

What I realy asked were, if managed.com would make a public statement, that the servers would be back up, if payed for, and I have in fact so far not seen anywhere what the customer should pay.
Is it the price that managed normaly charge, or the price AN charge ?

Like I said before, a GOOD company would turn on the servers for a week to allow people to transition.

managed.com worked a deal with Angel Networkz that allows Angel Networkz to screw people once again, I see nothing wrong with suggesting that people who don't want to ever be put in the position that the ANz customers have been put in to take their business to a place to where managed.com isn't involved.

tailoredservers.com on the other hand didn't allow this situation to get out of hand. They pulled the plug at $4,900 if what is being said is correct. Eventually they came around and turned everything back on. I can't be sure whether this is due them being paid the money (I doubt it), or due to them realizing that a situation like this could hurt their reputation (more likely), or realizing that it wasn't ANz's customers fault.

tailoredservers.com isn't saying they're going to honor ANz's contracts, but they're also not holding people's data hostage and forcing people to pay money for the sole purpose of getting data that is rightfully theirs.

One can argue that the two situations are different because of the amounts of money, this is true, tailoredservers.com isn't run by a bunch of idiots who let ANz take them for a major chunk of change like $70K, they recognized early enough that that there was a problem and were able to tailor a solution to the situation which was fair.

As for whether any of this is managed.com's fault, I think it's obvious that a lot of the fault lies with them as well. That's why I will not be doing business with managed.com resellers and would suggest that others do the same if they know what's good for their business.

Originally posted by poolking
Here we go again. None of this is managed.com's fault so stop seeking out to destroy other people's businesses just because they happen to use managed.com's servers.

Hi Matt,

This is what I intend to do. I would rather have managed.com control my server than AN and will make payment to managed.com direct.

I just hope when they pulled the plug that the data and files were not lost as if that is the case, I feel like packing it all in as I spent a lot of effort in doing up the site (although it was only a hobby).

Cheers - Dav:eek:

So managed.com are going to risk litigation from Angel Networkz by allowing you access to the servers without some negotiation?

Sure managed.com may own the servers, but they have leased them out, so they cannot just let Angel Networkz clients onto the servers.

Take tenancy agreements as an example. You as a landlord might own the property your tenant is in and have keys to that property, however you have to get permission from your tenant first before you can gain access to the property.

Reason? Because the landlord could be accused of theft if any of the tenant's belongings go missing if permission has not been sought.

So in this case managed.com are the landlords and Angel Networkz are the tenants or resellers. So managed.com have to obtain permission from Angel Networkz for permission to let you on the servers.

So how many times do people have to be told that managed.com are not to blame for Angel Networkz not paying their bill.

But they did the same thing a month ago. The servers weren't paid for then and the kept them online. So, whats the difference in having them online for a moment now?

PS. It's not managed fault, its AN's..... But it would be nice if they put them online for a breef moment...

[edit] Or are you saying the were breaking the law a week ago?

I here you dav and I wish you the best of luck like all the other AN former customers

So how many times do people have to be told that managed.com are not to blame for Angel Networkz not paying their bill.
they aren't to be blamed for this, but it helps their image if they allow access to the servers as their goodwill. At least that's what I thought.

Originally posted by MagiCat
Like I said before, a GOOD company would turn on the servers for a week to allow people to transition.

managed.com worked a deal with Angel Networkz that allows Angel Networkz to screw people once again, I see nothing wrong with suggesting that people who don't want to ever be put in the position that the ANz customers have been put in to take their business to a place to where managed.com isn't involved.

tailoredservers.com on the other hand didn't allow this situation to get out of hand. They pulled the plug at $4,900 if what is being said is correct. Eventually they came around and turned everything back on. I can't be sure whether this is due them being paid the money (I doubt it), or due to them realizing that a situation like this could hurt their reputation (more likely), or realizing that it wasn't ANz's customers fault.

tailoredservers.com isn't saying they're going to honor ANz's contracts, but they're also not holding people's data hostage and forcing people to pay money for the sole purpose of getting data that is rightfully theirs.

One can argue that the two situations are different because of the amounts of money, this is true, tailoredservers.com isn't run by a bunch of idiots who let ANz take them for a major chunk of change like $70K, they recognized early enough that that there was a problem and were able to tailor a solution to the situation which was fair.

As for whether any of this is managed.com's fault, I think it's obvious that a lot of the fault lies with them as well. That's why I will not be doing business with managed.com resellers and would suggest that others do the same if they know what's good for their business.

Yep a good company probably would but a smart company would go the way Managed has gone. If they turned those servers on for even a day so we could get our data, how much more money do you think they would loose for data costs when all of ANx customers hit them. At least by doing it this way they get some of the money back that they have paid for data that ANx customers used. I applaud them for the way they have gone about doing it. They could have closed ANx down and cleaned off all the servers but they havent. They have given us a chance to get them back with data intact.

Lets face it Managed would have warned and warned ANx over the 3 months that they hadnt paid they would pull the plugs and Anx did nothing about it. They could have said in the email they sent everyone 2 weeks ago that Managed were going to pull the plugs if they couldnt raise more funds but that would have been a stupid thing to do as well as everyone would have left them then.
Managed dont deserve any of the fault, They did to ANx what you and i would have done to a customer that hadnt paid, we would have suspended thier accounts. That all Managed did, its not thier fault ANx didnt have the money to pay them. I will be going with Managed.com and staying with them :):)

What you are saying is that if you suspend a customers account on your server then they should be able to goto ANx and get access to your server so they can get thier data off it.
I bet the **** would hit the fan between you and Anx if they let the customer do that and thats what you are suggeesting Managed should do.

When Cyberwings went down the pan a few years back, Robert Marsh at Ev1Servers turned back on all the servers for 24 hours to allow for data retrieval.

Originally posted by augie

Lets face it Managed would have warned and warned ANx over the 3 months that they hadnt paid they would pull the plugs and Anx did nothing about it. They could have said in the email they sent everyone 2 weeks ago that Managed were going to pull the plugs if they couldnt raise more funds but that would have been a stupid thing to do as well as everyone would have left them then.
Managed dont deserve any of the fault, They did to ANx what you and i would have done to a customer that hadnt paid, we would have suspended thier accounts. That all Managed did, its not thier fault ANx didnt have the money to pay them. I will be going with Managed.com and staying with them :):)

How much more money? Well, assuming I hadn't backed up my data already, figure about 10 GB of data for me which incrementally would cost them almost nothing.

What would they have gained? They would have gained more customers than they will gain doing it this way. Now what will happen is that a good percentage of the people will end up paying for a month, getting their data, and turning off the machine.

I think you speak for you but not for me (and hopefully not for very many others.) There's noone saying that you should continue to provide services for those who don't pay, but holding innocent 3rd parties data hostage by forcing them to pay the original company is reprehensible.

Originally posted by MagiCat
How much more money? Well, assuming I hadn't backed up my data already, figure about 10 GB of data for me which incrementally would cost them almost nothing.

What would they have gained? They would have gained more customers than they will gain doing it this way. Now what will happen is that a good percentage of the people will end up paying for a month, getting their data, and turning off the machine.

I think you speak for you but not for me (and hopefully not for very many others.) There's noone saying that you should continue to provide services for those who don't pay, but holding innocent 3rd parties data hostage by forcing them to pay the original company is reprehensible.

I have already stated before, managed.com are not interested in your data, they want the money from the servers that were resold to Angel Networkz, I doubt they even care whether there is data on the servers or not. Why should managed.com spend the time and effort to drag the data off the servers and give it back to you, when Angel Networkz owe them money? Sure its great from a moral standpoint but costs them money.

managed.com are not a charity they are a hosting business.

Do we even know that the new Angel Networkz PayPal accounts are under the control of Managed.com and tailoredservers.com? (the ones mentioned in the e-mail that ANz sent out.)

I can easy create a PayPal account, webstylists@pacbell.net, label it Pacific Bell, and claim that it's an account to pay my phone bill but under the control of Pacific Bell but then just forward it to my bank account.

What managed.com and tailorservers need to do is to release statements on their websites about the current situation.

I'd just hate to see people who have already lost so much get taken again.

Originally posted by poolking

managed.com are not a charity they are a hosting business.

Hopefully not for long! Doing the right thing and good business aren't mutually exclusive concepts (except maybe to you and managed.com.)

Originally posted by MagiCat
Hopefully not for long! Doing the right thing and good business aren't mutually exclusive concepts (except maybe to you and managed.com.)

You are clueless to the legalities involved. They cannot help you.

Sirius

Originally posted by MagiCat
Hopefully not for long! Doing the right thing and good business aren't mutually exclusive concepts (except maybe to you and managed.com.)

As I said before, they are not mutually exclusive, but what do managed.com have to gain from this? Zip, nada nowt. If they were going to get something out of this then they would have given you access by now.

Anyway did managed.com actually come out and say that they were going to charge Angel Networkz customers directly if they merely wanted to retrieve their data?

Originally posted by Unicorn
But they did the same thing a month ago. The servers weren't paid for then and the kept them online. So, whats the difference in having them online for a moment now?
If you don't pay your electricty bill on time, they will issue you with a late payment notice, if you ignore that, then there is a final notice. Eventually they have to cut off your electricty because you didn't pay your bill. So someone in your family objects to having no power, would you expect the company to turn your lights on because your daughter couldn't find her makeup or your son had a hot date and needed his best shirt ironed?

If they are using a new paypal account tell paypal they are doing it. You cant open 2 accounts, esp to avoid buy complaints.

you CAN have one account with several email addresses leading to it. i believe you can have up to 10?

A good AND smart company would set on contract that in the case of default over a "X period of time" the contract would be void and they (the company) would be able do contact reseller clients in order to cut a deal so they could retrieve their data and/or mitigate the damage to both of them (company and client)...

After all, the reseller clients, are the company's final user.

We are not talking here in 5 ou 6 servers, but over 200. That's a pretty big amount of money, you must predict situations of "worst case scenarios", you got to have on paper what can/should/must be done when in default, and set a limit towards this default.

AN is surelly the bad guy here, there is no doubt about that *period*. BUT, that's for this kind of situations, that you wrote and sign a contract.

As you probably could have noticed by my bad english, I am not a american citzen, although, for the last 17 years I've been doing business with american companies (my main business is export), and signed up a lot of contracts... and there were preventions even to wars and ecological disasters in some of them. The contracts were tight on both sides, and that did helped a lot in some possible conflict of interest situations.

I am glad that aparently Managed will recieve AN's clients directly. And I am sure that it is the smartest move, the one that will cut their own reputation damage.

Tell me something, who here lost faith on data center resellers ??

hmm dont u need some verification or anything before adding a new email address on?

I think managed.com is doing all they can, or should be expected to do. While I agree that they shouldn't have let it balloon the way they did, that doesn't preclude the fact that they did give plenty of chances over the period of time that it was ballooning. I believe I read a period of 3 months without payment? There is operating costs involved with every single one of those servers, and if they didn't get paid for 3 months on those servers, that's quite a bit of money out of their pocket. I would suggest that you contact managed.com and find out from them first hand what they are willing to do. If they want you to pay for one month, then do so, you will have your data and time to move it at the least. That's my .02 at least..

This is a new account, its not an account alias.

no

they only verify the new email address by clicking on a link.

its still the same account, just a new email addy.

in this case though, you dont know if it is a new account or the old one BUT one easy way to tell is to go to paypal attempt to make a payment to the new email address and then it will show you who the owner is and their phone number and also how many transactions they have done.

Originally posted by saj
hmm dont u need some verification or anything before adding a new email address on?

Yes you need too.


and you may add 7 email alias account in the bussines paypal

cheers

Originally posted by alexmue
hmmm.....
unintentionally going bancrupt is neither a crime nore a fraud.
also big companies (MCI?) can go bancrupt.
this happens in business.


Cases like this are prosecuted every week in my area. These cases are usually building contractors that ask for a down payment to start the work. After a few weeks, the contractor will ask the client for more money to buy supplies . Eventually the contractor never finishes the job, supplies were never purchased, and the client is out a significant amount of money. Doesn't this look very familiar?

I consider this 2 business accounts which is against paypals rules?

PayPal members may have one Personal account and one Premier or Business account. You can add additional email addresses, credit cards and debit cards, and bank accounts to your Personal, Premier or Business account. However, each account must have its own email address and financial information. If only one account is needed you may also upgrade from a Personal account to a Premier or Business account.

Originally posted by LaurenStephens
you CAN have one account with several email addresses leading to it. i believe you can have up to 10?

You can? I need to do that then. I wanted to do that a few years ago but at the time you couldn't do it.

But yeah, they're not doing that in this case.

Originally posted by anon-e-mouse
If you don't pay your electricty bill on time, they will issue you with a late payment notice, if you ignore that, then there is a final notice. Eventually they have to cut off your electricty because you didn't pay your bill. So someone in your family objects to having no power, would you expect the company to turn your lights on because your daughter couldn't find her makeup or your son had a hot date and needed his best shirt ironed?


That's a valid argument, but pretty weak, as it is not the case here.

The closest to the real situation would be:

The electricity company (lets call them ElecCo.) makes contract with a company to resell and charge for eletrical power of city X, retaining a part of the incoming, lets call them AN Co.

So the house owners, knowing the the AN Co, is legally entitled to sell the service and colect the money, paid them every month the electicity bill, so AN Co go ahead and pay ElecCo.

But, at some point AN Co. stop paying ElecCo. In order to gain more costumers, AN Co. starts to make very lousy deals, and one moth she just does not pay ElecCo.

ElecCo just shut down the whole town's energy.

Well. We got to a situation where the final user paid for the service to a legally stablished ElecCo reseller, AN Co., and AN Co. didn't paid up ElecCo.

So if the costumers paid in good faith to AN Co. they can go into justice, in order to get AN Co. out of the way, and proceed paying ElecCo directly, as they are innocent third parties.

When ElecCo let AN Co resell their services, they assumed the risk of not receive the reseller's money, and have co-responsability towards the final user.

Suspend who actually paid AN Co., leads to a situation in wich ElecCo is liable to a civil process, does not matter if the final user had or not a backup generator. He paid for the service in good faith to a legal reseller of ElecCo.

AN Co is not a unbreakble barrier between the final user and ElecCo, it is just the link between them.



And that's why I believe the Managed is not and will not do any public announcement until this matter is solved.

Anon wrote
If you don't pay your electricty bill on time, they will issue you with a late payment notice, if you ignore that, then there is a final notice. Eventually they have to cut off your electricty because you didn't pay your bill. So someone in your family objects to having no power, would you expect the company to turn your lights on because your daughter couldn't find her makeup or your son had a hot date and needed his best shirt ironed?

I think the situation is this..... If the energycompany shut down the electricity because the customer didn't pay.... Is it then illegal to put the electricity back on for a moment even if the customer didn't pay? I can't imagine. I think the question is if Managed would want that.....

They are not to blame and i can imagine why they wouldn't do that so they can get back some money. But i can't belive its illegal to give AN more service then they paid for.....

Originally posted by Knuttz
I am glad that aparently Managed will recieve AN's clients directly. And I am sure that it is the smartest move, the one that will cut their own reputation damage.


Are we even sure about that?

It seems like everything is coming from Angel Networkz and honestly, I don't really trust a word they're saying.

managed.com hasn't come out and said: "Pay us and we'll turn your server back on".

Angel Networkz has said: "Pay us through this account that we had set up and even though managed.com won't confirm it, we promise that they control the funds coming from that account and then we'll let you deal with managed.com after that." Why not let people pay managed.com directly? Smells like they're trying to rip people off.

Originally posted by MagiCat
Are we even sure about that?

It seems like everything is coming from Angel Networkz and honestly, I don't really trust a word they're saying.

managed.com hasn't come out and said: "Pay us and we'll turn your server back on".

Angel Networkz has said: "Pay us through this account that we had set up and even though managed.com won't confirm it, we promise that they control the funds coming from that account and then we'll let you deal with managed.com after that." Why not let people pay managed.com directly? Smells like they're trying to rip people off.

Actually what I readed on thei forums is:


Those who want to switch to managed.com directly, let us know your IP's etc again and we'll instruct managed that you are to transfer the server to you.

I've emailed them and Managed to confirm it... won't pay one single penny to AN

The account is angelnetworkz@managed.com. This address had to been confirmed, which means managed.com had to approve the creation of this account. The account is an "Unverified Business Member (new) "

TMS payments are supposed to be directed to payments@tailoredservers.com, which is a "Verified Premier Member (103) "

Lame, someone merged the PayPal thread with this thread eliminating the continuity of both.

I'm leery of sending any money to anyone at this point until I can confirm that a single server has been turned back on by Managed.com. Call me a skeptic but I'm out a lot of cash right now and I'm hesitant to believe anything that comes to me in an E-mail from Donna or Rachel. Thanks guys. :)

Edit: Hit the back button...... I have to remember that it will post my message again....

Well, i can elaborate a bit then.....

If it was true that it was illegal to give AN service (put their servers online) then it was also illegal last week...... And they put the AN's servers online for at least a month.

So, i guess its more a question of what they want dan a legal thing. And i can imagine why they would handle it like they do. And if its true there is a chance now to get data back, and for a lot of people i guess thats a very pleasant thing....

Am i the only smart one here or something. I sent this to Managed.com and am waiting for an answer before i do anything

Could someone please tell me if this is right and does this mean i become a customer of Managed.com as i have a server with ANz but have arranged for a new server with Managed.com and i dont want to go with the new one if i can go with the old ANz one. Its just that i dont want to be a ANz customer anymore.

Those who want to switch to managed.com directly.

Send an email to kevin@angelnetworkz.net with the subject line "switch to
managed". Include your IP(s) and name and

company.

You will need to send one months payment to angelnetworkz@managed.com to get
your server back up (this is the same

whether you stay with us or switch to managed directly). Since people have
seen fit to tie up our regular account

managed.com set up this account on our behalf and payments for servers made
to this address will be taken out

directly by managed.com, not us, to cover your server.

Regards Phillip

hmm ..

Basically if u want to be realeased to managed.com u email the Kevin guy with subjected

"switch to manage...."

and u will be rleased to managed.com

if you want to stay with Angel email subject will be

"staying ip.add.ress.

Originally posted by augie
Am i the only smart one here or something. I sent this to Managed.com and am waiting for an answer before i do anything

Could someone please tell me if this is right and does this mean i become a customer of Managed.com as i have a server with ANz but have arranged for a new server with Managed.com and i dont want to go with the new one if i can go with the old ANz one. Its just that i dont want to be a ANz customer anymore.

Those who want to switch to managed.com directly.

Send an email to kevin@angelnetworkz.net with the subject line "switch to
managed". Include your IP(s) and name and

company.

You will need to send one months payment to angelnetworkz@managed.com to get
your server back up (this is the same

whether you stay with us or switch to managed directly). Since people have
seen fit to tie up our regular account

managed.com set up this account on our behalf and payments for servers made
to this address will be taken out

directly by managed.com, not us, to cover your server.

Regards Phillip

Originally posted by Knuttz
Actually what I readed on thei forums is:



I've emailed them and Managed to confirm it... won't pay one single penny to AN

Hmmmm, if it's true then it's kindof interesting. managed.com is receiving money for Angel Networkz. And they're in California, I'm wondering if I could now take managed.com to small claims court for a refund as it seems like they're now working as business partners with Angel Networkz.

Basically Angel Networkz is using this shady deal to stay in business without having to be responsible to their customers. Kindof a way to avoid bankruptcy, which managed.com is only to happy to do since they would be below the customers of Angel Networkz in priority for payment.

Backruptcy Priorities that I found are at: http://www.chapter-13-bankruptcy.com/bankruptcy-section-507.html

Originally posted by saj
hmm ..

Basically if u want to be realeased to managed.com u email the Kevin guy with subjected

"switch to manage...."

and u will be rleased to managed.com

if you want to stay with Angel email subject will be

"staying ip.add.ress.

Not sure if you were confused or just being facetious, he wasn't asking you to clarify the instructions, he's just naturally skeptical about anything Angel Networkz does.

Prolly just confuised! sorry! ;)

ive paid that extra $$$ to AN to have my server up...now im gettign this gut feeling that i made a mistak and regreting it!

Originally posted by MagiCat
Hmmmm, if it's true then it's kindof interesting. managed.com is receiving money for Angel Networkz. And they're in California, I'm wondering if I could now take managed.com to small claims court for a refund as it seems like they're now working as business partners with Angel Networkz.

Basically Angel Networkz is using this shady deal to stay in business without having to be responsible to their customers. Kindof a way to avoid bankruptcy, which managed.com is only to happy to do since they would be below the customers of Angel Networkz in priority for payment.

Backruptcy Priorities that I found are at: http://www.chapter-13-bankruptcy.com/bankruptcy-section-507.html
Hmmmm, if it's true then it's kindof interesting. managed.com is receiving money for Angel Networkz
No if you change over to Managed.com then they will take out of that account your payment for your server.

Take them to the small claims court but be prepared to loose. They are not working as a business partner of ANx. ANx have done a deal with them to host your server for you on condition that you pay Managed 1 months rent in advance. The same as you did when you got your server from ANx

Do you really think that Managed would lease ANx any more servers after this. I dont think so.
If all of us with servers went to Managed.com then ANx wouldnt have any servers to be in business with.
What they are saying is if you want it they will release your server to Managed.com to look after. In future you would pay Managed.com and not ANx for your server. If anything happened to it it would be repaired by Managed.com You would no longer have a contract with ANx it would be with Managed.com

My Call to Paypal's Resolution Department went something like this:

Never cancel a paypal complaint. If we link up the new paypal accounts @managed and at @tailorservers with the @angelnetworkz account we will shut all three down until you get your money. All your info has been forwarded to the people working on these complaints.

Also of interest that they claimed that even if its a service, if the seller has no intention of offering the service, paypal will side with me. Even if they took a prepay for 3 months and offered 1 month, I would get my money back.

Managed.com's offices officially open in about one and a half hours.

augie

Start readin everything.

ANz is also offering You to stay with them.
Where are they getting those servers from ? managed.com ? and then they do not pay, and people will get stuck in the same **** once more.

Originally posted by Intersabre
Managed.com's offices officially open in about one and a half hours.

it will take longer then that to get it online

cos that Kevin guy has to sift through all his emails we sent him..categorise each server into whose staying/going/dying or whatever

then he will have to pass the list on to manage.com who im sure will need to sift through the paypal payments and verify against each order..

Personally to be honest i dont even think they will put the servers on till 2moro morning!

like donna said the other day servers will be up Tuesday afternoon!

plus ANs forum u cant POST new topics at all..u can only reply to already existing threads so no updates there either :(

Find out from managed how much you pay if your released. It could be 3 months of payments. Then get released.

Paying anything over paypal right now is the biggest mistake you can make right now. The new accounts will be suspended by the fraud department and then they will ask for another month through western union because they cant pay out.

Just for interest does anyone have a full copy of the statement Donna issued as the AN admins seem to have removed it.

Originally posted by Bokevoll
augie

Start readin everything.

ANz is also offering You to stay with them.
Where are they getting those servers from ? managed.com ? and then they do not pay, and people will get stuck in the same **** once more.

Exactly and that is why i would not stay with ANx. Some are going to be silly enough to stay with ANx and Anx will get to keep those servers. It may only be 10 or 20 and that is all Anx will have to pay for. As they lease the servers they now have and i guess the lease has sometime to go then yes they will have those servers till the lease expires.


Put it this way if ANx were leasing 500 servers from Managed and they released 300 of those servers back to Managed ANx would then have 200 servers of their own. If 100 of ANX customers went elsewhere and got a server, ANx would still have 200 servers they are leasing from Managed so they could take on another 100 poor unsuspecting customers :(

But do you really think Managed are going to lease them more servers for more new customers ? I wouldnt think so :)

Originally posted by jmcgon
Find out from managed how much you pay if your released. It could be 3 months of payments. Then get released.

Paying anything over paypal right now is the biggest mistake you can make right now. The new accounts will be suspended by the fraud department and then they will ask for another month through western union because they cant pay out.

i think the new account we have to pay with is angelnetwork@managed.com something like that which to me seems like its under managed.com Control? will paypal suspend that aswell u think?

cos AN did say managed are picking up the $$ not AN!

(gosh this whole thing is dead confusing its bye bye AN at the end of this month for me too much hassle this is)

We need to hear from all of you. When you email please send your email to
kevin@angelnetworkz.net (only reponses to

our email, he cannot help with anything else you may have trouble with).
Also remember to include your IP address

and name as well as any specific instructions as per the sections.

Please read this all to be clear, emails not responded to properly will be
filtered out so we can gather the info

and get servers back online as fast as possible starting a few hours from
now. Do not CC it to other email

addresses, it just adds to the junk mail we already have and ensures legit
emails will not get responded to (IE

sales and billing etc).

Note: those that sent payment to billing@angelnetworkz.net should have your
money back soon to act accordingly.

Cancelling? please see bottom sections.


California (managed.com location)

For those staying

Issues between managed.com and AN have been resolved, once the below
requirements are met there will be no further

issues and your server(s) will be online again Thursday.

Send an email to kevin@angelnetworkz.net with the subject line "Staying".
Include your IP(s) and name and company.

You will need to send one months payment to angelnetworkz@managed.com to get
your server back up (this is the same

whether you stay with us or switch to managed directly). Since people have
seen fit to tie up our regular account

managed.com set up this account on our behalf and payments for servers made
to this address will be taken out

directly by managed.com, not us, to cover your server.



Those who want to switch to managed.com directly.

Send an email to kevin@angelnetworkz.net with the subject line "switch to
managed". Include your IP(s) and name and

company.

You will need to send one months payment to angelnetworkz@managed.com to get
your server back up (this is the same

whether you stay with us or switch to managed directly). Since people have
seen fit to tie up our regular account

managed.com set up this account on our behalf and payments for servers made
to this address will be taken out

directly by managed.com, not us, to cover your server.




Texas. We are not seriously in arrears and overdue there but to ensure we
don't end up that way and also to assure

them they will get their money payments will be sent directly to them.

For those staying

Send an email to kevin@angelnetworkz.net with the subject line "Staying in
Texas". Include your IP(s) and name and

company.

You will need to send one months payment to payments@tailoredservers.com


Those who want to switch to TMS directly.

Send an email to kevin@angelnetworkz.net with the subject line "switch to
TMS". Include your IP(s) and name and

company.

You may need to send one months payment to payments@tailoredservers.com.
Jose will take this up with you each

individually if need be.


Please keep your replies to your IP's and decisions etc, do not ask
questions in the email as Kevin cannot and will

not answer them, his job is to compile the list so we can have things taken
care of accordingly. Do not CC other

addresses as it just makes for more email for us to go through and most
likely it will get deleted.


If you are cancelling outright and want your data.

You will need to pay one month regardless (if your server is offline) to get
it turned back on.

If you are cancelling and do not want your data: see Refunds below.



Prepaid months: Will be honoured as we can honour them, same as free months,
but only a few people at a time while

we ensure the stability of this company. Once this current issue is behind
us there should be no further problems.


Refunds:

Those cancelling and entitled to refunds please send an email to Kevin with
the subject line of "cancel". These

will be noted and a list put together and refunds you are entitled to will
be handled as we have the funds to send

them to you. Refunds will be processed on a first come first server basis.
Those refusing to cancel PayPal disputes

will have them cancelled out by paypal themselves since you are filing under
false pretenses (the dispute process

is for shipped goods, not the use of a server which comes under the heading
of a service, not shipped good). PayPal

disputes only delay our ability to refund people and those refusing to
cancel them on their own will only delay

their own refunds as we will not be able to access the funds needed to
process your refund. Those who co-operate

will be refunded from a seperate account.

For those cancelling, time is of the essence. If your server is down (at
managed) you will need to pay one month to

get it back up. This is not our choice but we have no say in that anymore.
Note that neither managed nor ourselves

guarantee your data. This is out of our hands so we can do nothing to help
you recover data if you do not

co-operate with us and the agreement we've been able to make.

I'm going to see if I can work out an extra clause for that but to ensure
the safety of your data we need your

co-operation and speedy response.

Further information will be sent in the days to come for those that will
require it etc but the faster the

responses and payments the faster your server can be put back online.

Sincerely,

Angel Networkz

oh looks you took all posts from their official forums.still good coz it will avoid any confusions.

IT is not fair for the clients. Seems maybe do a charge back be the best way to go (if you can do one).


Originally posted by rishidude
How can it be a fair deal. I have already paid till end of Sept. There are people who have paid for 6 months already. On top of our payments, they are saying pay more if you want data back. How can you call this a fair deal.

Originally posted by Intersabre
The account is angelnetworkz@managed.com. This address had to been confirmed, which means managed.com had to approve the creation of this account. The account is an "Unverified Business Member (new) "

TMS payments are supposed to be directed to payments@tailoredservers.com, which is a "Verified Premier Member (103) "


Why dont people read back a few pages before asking questions :(

Originally posted by Torith
IT is not fair for the clients. Seems maybe do a charge back be the best way to go (if you can do one).

He is complaining that he has paid till the end of September.. Thats a whole month he is going to loose.
We paid for a YEAR in advance 2 months ago :(:(

I called PayPal this morning and they told me that:

1) That although this is a service and not tangible goods they are investigating the dispute because there are multiple claims.

2) They will not close the disputes. They are considered legitimate.

3) That is sounds like Angel Networkz is using bullying tactics to scare people into canceling dispute claims.

4) That refunds can be issued even though there are open disputes.


In a nutshell, Rachel's email was nothing more than more BS. I am NOT canceling my dispute, I am not paying anybody $115 just for the privilege of downloading 2 databases (even though I need them).

I just read the Angel forums and I am blown away that people are really paying money AGAIN and that there are people who are actually considering staying with Angel Networkz. I am just speechless.

Can we file a complaint to PayPal even if we paid AngelNetworkz more than 30 days ago?

Also I just emailed Managed.com (they won't answer the phone) to confirm that if we do send money to angelenetworkz@managed.com that we will in fact get our servers back. Hopefully they will respond soon...

This is total BS...

Has anyone who has paid more money had their server turned back on?

Has anybody got any comfirmation that the angelnetworks@managed.com actually is in control of managed if it is unverified does that mean they haven't verifed the email account?

If thats so, somebody not a member of staff at managed.com could of set the paypal account up, as you can send recieve money up to a certain limit without confirming email accounts.

I think this is true anyway. If anybody can confirm this it will be a great help I'm sure!

Lancia, just make the dispute. I read somewhere that that is to late but if a lot of people are disputing them there would be a change they take your complaint into acount. After disputing do not pull it back because you can only dispute once....

as it happens my server would have been due for payment today anyhow, so maybe foolishly i am going to stay with them and pay the one month. in hope that i can get my data back at least.

we will see. and ill keep you updated also.

for me losing the one month is nowhere near as bad as losing the data and a gamble i feel i have to take.

still. i learned one thing...

and that is that io am gonna backup everyday from now on ;)

Originally posted by Lancia
Can we file a complaint to PayPal even if we paid AngelNetworkz more than 30 days ago?

Also I just emailed Managed.com (they won't answer the phone) to confirm that if we do send money to angelenetworkz@managed.com that we will in fact get our servers back. Hopefully they will respond soon...

We paid ANz via PayPal 3 months ago and we have made a complaint :):)

NO DONT withdraw your complaint cause PayPal wont let you make the same complaint again

:(

looks like bad news... link (http://angelnetworkz.net/forum/index.php?showtopic=1167&view=findpost&p=16684) for those who want to follow the thread, but it says:

I sent a mail to Kevin and now called Managed.com. They are saying that they cannot accept payment. What the f*** is going on.

Smoke and Mirrors...

I hate to be such a pessimist, but I would NOT send AN any more money...

Just my .02!

what you all should do is group together and seek legal advice, hire a lawyer to represent you all, if i was in this situation that is what i would have done already

I'm hoping Managed.com means it can't accept payment until they receive Kevin's email.

Latest about 2 mins ago from a phone call to PayPal


Paypal has launched an investigation

:):)

Has anyone contacted Paypal yet about the two newly made paypal accounts.

Why, so we can risk the only chance at getting our data back? And put in jeapordy that same chance for other customers?

Here is one to try. I just put in my request.




xAngelx Mark: You are now on line 1 with xAngelx Mark how can I help you today?
linuxforjaime: Do you know who I need to contact for a full refund?
xAngelx Mark: kevin@angelnetworkz.net
Title: Full Refund + Cancel
Message: Your Name, Server IP, Company Name
If you looking for a new host I am opening my company tonight ;-)

Originally posted by Dan Grossman
Why, so we can risk the only chance at getting our data back? And put in jeapordy that same chance for other customers?

And what if this is another scam ... not saying it is. There is the risk U loose even more money.

Originally posted by chownhosting
Here is one to try. I just put in my request.




xAngelx Mark:
If you looking for a new host I am opening my company tonight ;-)

This came from Mark ?

There's no reason to believe managed.com would scam anyone.

Originally posted by thefast
This came from Mark ?

Yeah, he offered me too... I won't be approaching to that

That is from my aim window.

Originally posted by Dan Grossman
There's no reason to believe managed.com would scam anyone.

Except that with burstnet people had to pay for all the months that were late to reactivate their server. So we get dropped from anz and then have a $1k bill from managed.

Originally posted by chownhosting
That is from my aim window.

This is getting weirder and weirder ...

Originally posted by jmcgon
Except that with burstnet people had to pay for all the months that were late to reactivate their server. So we get dropped from anz and then have a $1k bill from managed.

If that was the case, AN would not have told us to pay only a single month to the managed.com paypal account. AN can't possibly benefit from money that's not going to them, so telling us to pay the wrong amount would be of no benefit either.

Yeah it would have been nice to find some negative feedback instead of positive feedback about AN when I checked here a few months ago.

well when managed emails me back with details then I'll start believing ANz. Right now managed is probably talking to a lawyer because they found out that the managed.com email was fake and although they deleted it an alias email lets the account function.

Think people.

You need to confirm an email address before using it is a paypal alias. Since the email address has managed.com's domain, they had to have consent to this plan.

Odd, could it possibly be that Donna was telling the truth about staff stealing accounts and Mark is to blame? Seems she might want to fire a few more of her staff as fast as possible.

I have asked managed for confiramtion that any money paid will go to them and not Angelnetworkz hopefully i get a reply at some point. I will not pay one cent to AN ever again

Originally posted by Laws
Odd, could it possibly be that Donna was telling the truth about staff stealing accounts and Mark is to blame? Seems she might want to fire a few more of her staff as fast as possible.

There's at least some truth in her email.

Or Donna is Mark also. For all we know it is the only employee. If it want's to run the scam a third time why not promote through a bogus account.

It might even be an employee of Managed. That would be spooky.

Who is this Kevin? what did he do in running Angelx? During all the money issues with Burst and Managed and TMS he seems to take over and Donna completely disappears? Makes me think they're the same person personally.

Just got this from manged.com

Jack Peterson has responded to your help desk request.

-----------------------------------------------
(Jack Peterson)
-----------------------------------------------
Hello,

Please follow the instructions referenced in the email from AN to ensure a proper transfer of servers and accounts to Managed.com. I can confirm that the paypal account at angelnetworkz@managed.com and the fees paid will be in our control.


Best Regards,


Dedicated Hosting Sales
Managed Solutions Group, Inc.
www.managed.com

Double post.

managed.com is so silent on this development.Also to the ones paying up for servers do you think you are going to continue with those people who already have identity crisis as stated by lot of people.

Originally posted by dab100
Just got this from manged.com

Jack Peterson has responded to your help desk request.

-----------------------------------------------
(Jack Peterson)
-----------------------------------------------
Hello,

Please follow the instructions referenced in the email from AN to ensure a proper transfer of servers and accounts to Managed.com. I can confirm that the paypal account at angelnetworkz@managed.com and the fees paid will be in our control.


Best Regards,


Dedicated Hosting Sales
Managed Solutions Group, Inc.
www.managed.com

Yay some progress atlast! Now switch the servers so theyre back online!!

Not to be negative, but i learned my lesson, could it be possible that after paying managed will email everyone that they have to pay the other month to get the server really online? AN is benefitting because she dealt with the clients. They aren't her clients anymore. And a part of the bill AN owed Managed is cleared. And managed got some money and maybe more.

Dit managed confirm enywhere that they will put the server online?

It may be interesting to some people that Angelnetworkz do not exist where they say they exist.

See:

http://angelnetworkz.net/about.html

It states they are at 3400 Midland Ave in Toronto.

Well, I spoke with two other companies that DO exist at 3400 Midland:

http://www.shopintoronto.com/Business_Services/Manufacturing/Decal_Craft/320540.htm
http://www.climatecare.com/dealers.asp?id=114

and both say that they have never heard of an Angelnetworkz and that there is only about 20 business at the 3400 Midland business center.

Supposedly Angelnetworkz has a datacenter at this location as well, as seen by her post here:

http://www.webhostingtalk.com/showthread.php?s=&threadid=150376

Ohhh what a tangled web of lies they have made...

Anyone in Toronto want to make a drive by there?

Originally posted by Unicorn
Not to be negative, but i learned my lesson, could it be possible that after paying managed will email everyone that they have to pay the other month to get the server really online? AN is benefitting because she dealt with the clients. They aren't her clients anymore. And a part of the bill AN owed Managed is cleared. And managed got some money and maybe more.

Dit managed confirm enywhere that they will put the server online?

Regardless, managed.com will be wanting continued monthly payments.

Any prepaid amount or free months from BOGOF contracts are not applicable.

Those funds are basically gone.

Think of it this way. You either:

A) do not pay and lose it all.
B) Begin a new month-to-month plan (with no previous credit) and get server with all your data already on it.

Chili

I'm anxious to get my data, hence ready to pay. I've followed the 'specific' instructions laid out by Rachel on the AN forum, but I have yet to receive the answerign email referenced by managed.com's response.

I don't have any idea what payment instructions that email supposed to contain. After paying a year in advance, I don't know what my supposed monthly cost is (although I can guess it's NOT what I paid/12).

Anyone who has actually received such an email, please post? thanks.

I also am waiting for a reply from managed.com asking if i can take over the payments of my server direct to managed.com as i would like same server and same ip addresses back....

Originally posted by nemonoman
I'm anxious to get my data, hence ready to pay. I've followed the 'specific' instructions laid out by Rachel on the AN forum, but I have yet to receive the answerign email referenced by managed.com's response.

I don't have any idea what payment instructions that email supposed to contain. After paying a year in advance, I don't know what my supposed monthly cost is (although I can guess it's NOT what I paid/12).

Anyone who has actually received such an email, please post? thanks.

That e-mail is two pages back:

http://www.webhostingtalk.com/showthread.php?s=&threadid=316498&perpage=15&pagenumber=9

Originally posted by mattwade
It may be interesting to some people that Angelnetworkz do not exist where they say they exist.

See:

http://angelnetworkz.net/about.html

It states they are at 3400 Midland Ave in Toronto.

Well, I spoke with two other companies that DO exist at 3400 Midland:

http://www.shopintoronto.com/Business_Services/Manufacturing/Decal_Craft/320540.htm
http://www.climatecare.com/dealers.asp?id=114

and both say that they have never heard of an Angelnetworkz and that there is only about 20 business at the 3400 Midland business center.

Supposedly Angelnetworkz has a datacenter at this location as well, as seen by her post here:

http://www.webhostingtalk.com/showthread.php?s=&threadid=150376

Ohhh what a tangled web of lies they have made...

Anyone in Toronto want to make a drive by there?

How can anyone still believe such people after so much of incidents happenned.

Some latest news :

Paypal is opening disputes about AN that are older than 30 days after transactiondate. Maybe good thing to know for some people.

Paypal opened my 90 day old transaction dispute.

This is true.

Originally posted by Dan Grossman
That e-mail is two pages back:

http://www.webhostingtalk.com/showthread.php?s=&threadid=316498&perpage=15&pagenumber=9

Thanks Dan. I have seen all these emails, but I sort of expected a more detailed and specific email to come to me. I have dutifully followed all the instructions. When there were two conflicting instructions, I did my best to follow both.

I would expect at some point there would be an email that said something like:

To get your server online, you'll need to pay 1 month's fee. In your case, 1 month=$xx usd.

Your current status regarding prepayment is [insert bend-over message here]

If you stay with Angel, we commit to the following [insert mumble promises here]

If you switch to Managed, they will provide [ insert more rhetoric here]

Once your payment is received, you can expect your server to available [insert some date in the far future here]

I guess I'm dreaming...In need to lower my expectations. When does a grownup appear on the scene???

Originally posted by jmcgon
Paypal opened my 90 day old transaction dispute.

This is true.

Ofcourse it is true ... why else would i post it :p

well thats really good news i paid them around 24th i think.Should we do the same too.i havent done yet.

Originally posted by dab100
I have asked managed for confiramtion that any money paid will go to them and not Angelnetworkz hopefully i get a reply at some point. I will not pay one cent to AN ever again

I emailed Managed to do just this .... Here's the Response:

<<<<<<<<<<< SNIP >>>>>>>>>>>>>>>>>

Jack Peterson has responded to your help desk request.

-----------------------------------------------
(Jack Peterson)
-----------------------------------------------
Hello,

Please follow the instructions referenced in the email from AN to ensure a proper transfer of servers and accounts to Managed.com.


Best Regards,


Dedicated Hosting Sales
Managed Solutions Group, Inc.
www.managed.com

<<<<<<<<<<<< END SNIP >>>>>>>>>>>>>>>>

Sadly, I had to go for paying them to get my clients data. If I don't get the server back at least I can tell my clients I did everything possible.

Do I Like This ... HELL NO but what do we do?

All of you who are sending payments to Managed.com, you need to have a contract with them first. The contract should state clearly how much the amount is, and what service is being provided by Managed.com for your money. Otherwise Managed.com could say they reached a different deal with ANz and keep your money for doing nothing.

Anyone have an age for Donna or Rachel?

Sorta appears to me that this was a complete kids show and Kevin is possibly the grown up who is having to pick up the pieces??

Originally posted by Laws
Anyone have an age for Donna or Rachel?

Sorta appears to me that this was a complete kids show and Kevin is possibly the grown up who is having to pick up the pieces??

Agree but what Kevin and donna being the same !!!!

I just got off the phone with the sales team over at managed.

I told them that charging me another month of hosting to restore my server was extortion and I wanted 24 hours with my box (that I would gladly pay for) to copy the accounts to my new server.

They kept reciting the same E-mail we all received and at one point offered to E-mail it to me. I told them it wan't neccessary and that I had already seen that.

They flat out would not budge on the suggestion of any other options for me and kept reading the e-mail message to me. They also said they are waiting to hear from ANZ regarding this matter.

It looks like I may have to pony up the 100 dollars to get my customers their data back at some point but I'm hesitant to do it as the sales team can't even provide me with an ETA for when my box would be online if I paid.

I swear, there has to be someone managing these two jokes called companies. I also asked to speak with someone in charge and was told that they were unavailable. Thank God none of my customers are going to jump ship and I'm on a new box awaiting DNS resolution.

If this has been posted before, I apologize for rehashing it again.

Thanks

There was a buy one get one free offer. I paid the following on July 15th:

Server 1: For 2 months, getting 2 months free.
Server 2: For 2 months, getting 2 months free.

It has been less than 2 months. How much, if any would I get back? In an email recently they said they had DISABLED the BOGO deal because of their finacial conditions. Can they do this? I had paid for technically 4 months and than they went and said they were simply to allow this to be only for 2 months because they were retracting their "special" that I had paid nearly 2 months ago.

How much should I, or do you think will I get back?
One months payment for each server? Or none at all?

And someone is busy at deleting topics again at AN ...

Originally posted by gprime
There was a buy one get one free offer. I paid the following on July 15th:

Server 1: For 2 months, getting 2 months free.
Server 2: For 2 months, getting 2 months free.

It has been less than 2 months. How much, if any would I get back? In an email recently they said they had DISABLED the BOGO deal because of their finacial conditions. Can they do this? I had paid for technically 4 months and than they went and said they were simply to allow this to be only for 2 months because they were retracting their "special" that I had paid nearly 2 months ago.

How much should I, or do you think will I get back?
One months payment for each server? Or none at all?

File the complaint with paypal and it is for the full amount of money ...

Originally posted by thefast
File the complaint with paypal and it is for the full amount of money ...

stop kidding

no way he gets full amount back.
if AN would have so much money, the servers wouldn't have gone down.

were no money is, also no money can be refunded

At a certain point, the credit card company is inserted in this problem.

Credit card company refunds money to customer. Credit card company seeks relief from seller through chargeback process. If the chargeback fails to produce funds, it is then the credit card company's problem, not the end customer's problem. would you rather have Joe Blow customer mad at you for one bill, or Visa mad at you for 100s of bills?

They don't accept Credit Cards, only PayPal.

edit:

Sorry,

Wetern Union and Canadian Bank Transfers as well.

We're only 1.5 hours from the 72 hour downtime mark.

http://www.dangrossman.info/uptime.jpg

Originally posted by thefast
And someone is busy at deleting topics again at AN ...

Well they were on a break first :D

Originally posted by alexmue
stop kidding

no way he gets full amount back.
if AN would have so much money, the servers wouldn't have gone down.

were no money is, also no money can be refunded

someone has the money, be it donna or this john guy. If not I dispute with my CC and then paypal pays.

Its for the full amount because you expected to be getting a 2 for 1 but you only got a 1 for 1. Would you have paid if you knew that? No.

Don't forget that there is an uptime guarantee in AN's TOS. The month of August is free according to those terms because of the downtime.

Originally posted by gprime
They don't accept Credit Cards, only PayPal.

edit:

Sorry,

Wetern Union and Canadian Bank Transfers as well.

But in the end Paypal gets funded with VISA ...

oh yeah you are right and they were working fast on bringing server back due to that reason.Thanks Dan for making that Snoopy image.

So the BT is that AN will never refund people because they're out of money, is that right?

That is correct I guess, only thing U can do is file a complaint and hope or u could pay for a month at managed.

no new threads for an please.There is already 2 threads running for it moderators please close this one.Thanks.

LATEST NEWS ... can anyone confirm it's server is up ?

Ok some are up already, and more will be coming online each 15 minute period or so. Email responses from us will be missing for a ways as we are busy confirming things with managed on a per server basis so they can switch things back on.

If you paid already then your server should be online soon. Please make sure to include your IP address in the paypal email so we can track which server it is for.

Packets: Sent = 1337, Received = 0, Lost = 1337 (100% loss)

I paid at around 11AM EST, with my IP in the payment message as well as the mail to Kevin.

ok servers are getting up and they asked for 15 minutes for all paid servers to be up.

Can we have some copy/pastes of forum threads in the AN forums while they're disabled to guests please?

Rachel on AN forums:

Ok some are up already, and more will be coming online each 15 minute period or so. Email responses from us will be missing for a ways as we are busy confirming things with managed on a per server basis so they can switch things back on.

If you paid already then your server should be online soon. Please make sure to include your IP address in the paypal email so we can track which server it is for.
---------
Servers will be up in 15 minute periods, not 15 minutes to do everything.

Posted: Sep 2 2004, 03:49 PM

Servers are already going back online, some are already up.

Those with refunds coming will get them. We have no intentions of not paying back money due to clients, everyone will get their refunds.

This is from xAngelx Rachel

Originally posted by Laws
Can we have some copy/pastes of forum threads in the AN forums while they're disabled to guests please?

what details you need ???

what exactly are we paying for?

I made a payment ages ago, does this mean my server will come back online?

I'm completely confused by all this.

Just new developments posted from AN staff since my account got deleted :(

Originally posted by Latic
what exactly are we paying for?

I made a payment ages ago, does this mean my server will come back online?

I'm completely confused by all this.

Ur server won't come back until U pay another month.

Anyone here who payed and get their server up for real ??

well none officialy said their servers are up yet.So what to believe.Let the servers get up first.

I just received a Word document amounting to a new contract with Managed. It has to be sent back to activate the new server. Hopefully net2fax will work this time (it works about 50% of the time but it's the only internet fax service I know how to use).

For those not receiving it yet, it also says that if your monthly payment to AN was less than the cost of the server on managed.com's homepage, you have to pay the greater of the two. It also says only after this customer release from AN *AND* AN's release of the customer (what we've been mailing to Kevin) are received will the server be reactivated.

Originally posted by Dan Grossman
For those not receiving it yet, it also says that if your monthly payment to AN was less than the cost of the server on managed.com's homepage, you have to pay the greater of the two.

Greater of two !!! sounds strange.Anyways you chose managed.com as your hosting isnt it.

Shin Asuka, you should actually go to ANz forum : http://angelnetworkz.net/forum/

I can understand their position. If you're going to sign up as a managed.com customer they expect you to pay their price for their servers. I already pay $80/mo for what is their $60/mo server. At least they didn't ask for back payments or anything.

i see so they will start charging from next month i hope.

Well, here's the full body. It covers what happens after the first month as well:

Do to the unforeseen events that have developed recently between Managed.com and AngelNetworkz, Managed.com has come to a resolution for AN customers. This is an official agreement between Managed.com and you, the customer. This agreement entitles the customer to deal directly with Managed.com. You release full contracted rights with AngelNetworkz to directly deal with Managed.com. This agreement allows the customer to contract the said server for a period of at least ONE month. Please note this is a REACTIVATION of the server for a ONE month period. If you, the customer, decides to cancel services after the initial ONE month reactivation of the server, please do notify Managed.com of this preference. Now the COST OF THE REACTIVATION FEE for said server is the cost of the server as Managed.com has listed on our website. If payment is short of the price of server, we will ask customer to pay the difference be paid to: Angelnetworkz@managed.com for the reactivation of the server. Also, please comply with AngelNetworkz regarding their email of instructions . They will also need to release you from their records, before we can officially acquire you as a customer. Managed.com does not guarantee the data on the server. You, as the customer accept full responsibility and liability of the server.

Followed by lines to sign, date, and provide name, server IP and root password.

Well Well Well Managed.com is really clever.They want the differences still.Anyways they have lost a lot so i think its fair with them.

The ANz forum is worthless for discussion as they are deleting posts.

Shin Asuka, the reality is that there are going to be multiple threads on this subject becuase it's a topic that is affecting a lot of people on WHT right now (as evidence by the number of posts.)

On angelnetworkz.net/forum I posted my forum of http://www.trolltrain.com/phpbb/viewforum.php?f=27 so that people who wanted to avoid clogging up WHT with this stuff could do so but WHT seems to be more appropriate since more people are likely to hit here.

i took the liberty of emailing managed.com myself to see the validity of their email, as i thought it seemed a little suspect asking for more cash...

this was managed.com reply
Hi Barry,

Please follow the instructions referenced in the email from AN to ensure a proper transfer of servers and accounts to Managed.com. I can confirm that angelnetworkz@managed.com is a valid paypal account and all fees paid will be in our control.


Best Regards,


Dedicated Hosting Sales
Managed Solutions Group, Inc.
www.managed.com


even though i have to pay some more, at least i know angel has no control over the cash :)

do you pay the cpanel fees? the 100mbit fees? the p4 2.8 but they gave me a 2.8HT fee?

Yeah, guess managed.com is the type of company to take advantage of a bad situation that they helped to create.

Sounds almost like they're requiring you to agree to forgo a refund with angelnetworkz if you go with them.

So now we'll have to wait til we can send them more money to get our servers back online? You have got to be kidding me!!!!! Dammit!

ok... what if i don't want to pay managed or i do not wish to pay another month? (considering that i have pre-paid 12 months)
Am I forced to be a costumer for another extra month?
What they could do: connect all the servers for some days (3 or 4 days) so clients could backup all data. After that, do what they are doing now.

There were a couple words to the tune of there being a way to retrieve data for those that don't want to renew servers, tomorrow. It was in one of those long threads. I don't see anything in the agreement that keeps me from going after a refund from AN, but I'm waiting for my server to come back before I do something like that.

so is manged.com saying that if you decide to cancel after 1 month, you will require to pay a re-activation fee? and if you don't cancel you dont?

No, they haven't said anything of the sort. It says to notify them if you decide to cancel services after the initial month. The reactivation fee is the fee you pay right now to reactivate your server right now for a one month period.

It's alive!
Request timed out.
Request timed out.
Reply from 65.75.129.50: bytes=32 time=93ms TTL=49
Reply from 65.75.129.50: bytes=32 time=95ms TTL=49
Reply from 65.75.129.50: bytes=32 time=95ms TTL=49

could you not just pay to have it reactiveted on credit card, get your server back, download everything, then phone your credit card company and get them to do a charge back as you dont want the server, could that not be a option?

Originally posted by stevey
could you not just pay to have it reactiveted on credit card, get your server back, download everything, then phone your credit card company and get them to do a charge back as you dont want the server, could that not be a option?

That would be illegal and unethical.

Originally posted by stevey
could you not just pay to have it reactiveted on credit card, get your server back, download everything, then phone your credit card company and get them to do a charge back as you dont want the server, could that not be a option?

Only bastards would do such a thing... don't do it man

Originally posted by stevey
could you not just pay to have it reactiveted on credit card, get your server back, download everything, then phone your credit card company and get them to do a charge back as you dont want the server, could that not be a option?

It is not fair. Think if someone does that to you how you will feel. Then there is no difference between us and AN.

Originally posted by Dan Grossman
It's alive!
Reply from 65.75.129.50: bytes=32 time=95ms TTL=49


Congrats! Just under 6 days downtime. Now backup and do whatever not to get in the same situation again!

dan : how long ago did you pay??

Originally posted by tikmok
Congrats! Just under 6 days downtime. Now backup and do whatever not to get in the same situation again!

I bet he be leeching like there is no tomorow

it was just an idea, i myself dont have a server with them thank god

About 11AM EST.

[root@35121 root]# wget http://65.75.129.50/fullback.tgz
--17:56:20-- http://65.75.129.50/fullback.tgz
=> `fullback.tgz'
Connecting to 65.75.129.50:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 714,073,553 [application/x-tar]

5% [=> ] 41,475,227 705.64K/s ETA 15:30

i thought they're suppose to reactivate servers ervery 15 mins

:p

6days!!
Have you been down that long Dan? Thats a long time to be down!!

Originally posted by tikmok
Congrats! Just under 6 days downtime. Now backup and do whatever not to get in the same situation again!

Congratulations Dan.....I'm glad to see some sort of resolution here at last.

Originally posted by auctionSuite
Congratulations Dan.....I'm glad to see some sort of resolution here at last.

*knock wood*

Hey you never know ;)

Seems more like three days, max. Moday afternoon to Thursday afternoon.

Originally posted by auctionSuite
Seems more like three days, max. Moday afternoon to Thursday afternoon.

Ok, it was just a math error then ;)
Great to see your server back up Dan, I cant wait to see mine come up as well :)

Originally posted by Golthar
*knock wood*

Hey you never know ;) No need for me to knock wood....I left ANz last Friday just before the fit hit the shan.

The official downtime according to Alertra was a few minutes over 72 hours.

I'm back online too, at dedicatednow. Learnt a lesson, dont bother with scummy cheapo providers when your site matters to you.