Hi

Im running WHM 9.4.0 cPanel 9.4.1-R71 with Freebsd 5.2.1

Under the Service Status, its says Exim has failed with a big red circle.

Can anyone let me know how this is fixed or direct me to some place where it shows it can be fixed.


Please help

I would ssh in and then do this:

/etc/init.d/exim restart

if that does not fix it, then do this:

tail -n100 /var/log/exim_mainlog

see if you see anything in there that gives any clue as to why it is failing...

BTW...this should be in Technical...

/scripts/exim4 to reinstall.

Sorry for putting this in the wrong forum?

Linuxguy,

Do i just log into SSH and type that command? (/scripts/exim4 )

Is it that easy?

Also, i tried restarting EXIM from the WHM control panel but that doesnt work.

Thanks.

Hi,

Yes just run that.

Did you try and restart it via SSH? If so what was the error it gave you?

cPanel sometimes falsely reports services as down so you may want to test to see if it really is up. Type the following from a command prompt - you should get a response welcoming you to exim, otherwise it really has failed.

telnet xx.xx.xx.xx 25

Dan

I tried that telnet command on C prompt and it doesnt do anything...just black screen.

What exactly is EXIM used for anyway?

Exim is your mailserver.
The best place for answers to cPanel problems can be found on their forums but for this latest FreeBSD + Exim problem (I had it as well), running /scripts/exim4 from a Telnet/SSH command prompt (logged into your server as root) then doing a Graceful Restart in WHM, will fix it.

IVe logged in with my root username and password through SSH but when i type /scripts/exim4 it says access denied.....any ideas??

./scripts/exim4

check the scripts folder, there other scripts that try to fix exim too.