I'm considering 2checkout and revecom now for processing orders. Each has its own advantages over the others.

I'll be be using it for recurring and non-recurring billing, range from $10 to $100.

I'd appreciate any opinions from you about them, the good and bad ones. Which one is better between 2checkout and revecom?

Thanks in advance!

I?m not using any of these companies but I tried to make payment through them. My credit card transaction might have looked ?suspicious? (the card was issued by a bank in Central Europe and the order was placed from Bangladesh where I happen to live now).

Although the card was OK, Revecom rejected the transaction while 2CheckOut had no problem with it. This may be a hint for you as to how the two companies in focus handle this kind of transactions.



Good luck.

Marek

I've had good experiences paying companies through revecom... money went through fast, no fraud, no problems getting them to clarrify a bill. However, I wouldnt use a merchant unless it was a true merchant (ie my name appears on the bill, its done under my credit raiting, etc...).

Still, if you feel this is the way you wish to go, revecom seems just fine from what I've seen/ heard/ experienced.

Originally posted by Bima
I?m not using any of these companies but I tried to make payment through them. My credit card transaction might have looked ?suspicious? (the card was issued by a bank in Central Europe and the order was placed from Bangladesh where I happen to live now).

Although the card was OK, Revecom rejected the transaction while 2CheckOut had no problem with it. This may be a hint for you as to how the two companies in focus handle this kind of transactions.


That could mean that Revecom has a strict anti-fraud protection while 2CheckOut seems to be more flexible.

I'm wondering how these two handle with orders with free email address. Do they reject such orders right away or put them into manual review? Any experience?

I'm wondering how these two handle with orders with free email address. Do they reject such orders right away or put them into manual review? Any experience?

With regards to revecom, all orders are approved at a later time upon review, once the transaction has been processed. I don't think they reject orders for free email addresses. I have quite a few people using yahoo and such.

I have been using revecom for about 3 months. So, far they are pretty good. They also have a good fraud screening, good account managemenet options, etc., If you do not want a merchant account then revecom is probably the most suitable option.

Whence the myth about good protection from fraud at Revecom ? From that that they detain processing the new order (up to some days) and write "PaySystems.com will run a series of fraud checks to ensure transaction validity and authenticity."

Protection from fraud at Revecom - bad!
More truly it is not present in general!
All their protection is comparison IP of the address with billing the address. If was used anonymous proxy fraud transactions are approved in 100%. And all protection!
No present any elementary scripts determining additional parameters: System (browser) language, regional time, definition IP of the address through other ports.

The request on refund lasts absolutely not predicted amount of days! In my practice of work with Revecom there is a case when I have returned money with obvious fraud to operation, and in 3 months Revecom to me registers chargeback. I two months can not achieve the answer at support team as such it is possible: 2 times to return money and to receive the penalty of $25.
I already have ceased to address to support team with searches, is tired.
:bawling:

Originally posted by Gurudev

With regards to revecom, all orders are approved at a later time upon review, once the transaction has been processed. I don't think they reject orders for free email addresses. I have quite a few people using yahoo and such.


Are you sure about that?

Like flashweb, I'm also a bit suspicious about the way Revecom handles orders, especially those with free email addresses.

I'm wondering if 2Checkout also accepts orders using free email adddress?

We've had several signups using Revecom when the client used a free email account.
Never had any problems with refunding or the fraud protection either one.
They are easily contacted by a toll free phone number to correct anything.
I find them to be prompt, courteous, and helpfull when addressing any concerns.

I am not sure what he is saying. I am interested in running a business and not the technicalities of how they are detecting fraud (IP address and so on...). As far as I am concerned, if I do not have to absorb a fradulent order then I am not concerned how they detect it. I have not had a situation where they have accepted an order and then declared it as a fraud. It is the other way around, they will tell you if it is a fraud in a day or two and then you can cancel the order. No chargebacks (don't know what he is saying). This in some ways is better than having your own merchant account.

Anyway, that is my experience with them so far and not much to complain in this regard. Every compnay/system has one problem or the other, you have to decide what will work well for your situation.

suspicious? (the card was issued by a bank in Central Europe and the order was placed from Bangladesh where I happen to live now).
Yes, I agree - the only declared fraudulent email we have received so far was for an order from Germany, I believe. The client also has an office here and they later paid us with paypal.

If you are accepting a lot of international orders then you have more problems like this but these are the best alternatives to having your own merchant account.

Im using 2checkout.com and I do like the service so far but I have a few things I would like to see them upgrade.

1. Clean up html code in the checkout pages...looks like crappy frontpage code.

2. Better Customization of payment screens.

3. Faster support time from them. I have sent two emails and each took a day to get a response. At least 18hrs.

4. I would like to see the 2checkout site updated and faq better written. I was sorta lost when I logged in for the first time and it takes a bit to get used to the control panel.

Anyone else got anything theyd like to see changed?

I have had a few problems with 2checkout and I have not used it extensively. Most of our payments come from revecom. 2checkout site gives numerous errors and they said that this is browser issue and they are working on a fix. But if you search the forums you will find that more people have had similar errors and also server downtime.

I also think that they grew faster and they programs/servers may not be able to handle the load. I think they need to resolve some of these issues.

Originally posted by phpjames
Im using 2checkout.com and I do like the service so far but I have a few things I would like to see them upgrade.

1. Clean up html code in the checkout pages...looks like crappy frontpage code.

2. Better Customization of payment screens.

3. Faster support time from them. I have sent two emails and each took a day to get a response. At least 18hrs.

4. I would like to see the 2checkout site updated and faq better written. I was sorta lost when I logged in for the first time and it takes a bit to get used to the control panel.

Anyone else got anything theyd like to see changed?

Well, lets see.
1. All pages are being reworked.
2. What sort of customization? (and customization that will NOT slow down processes)
3. Very rarely do any support emails sit for this length of time. If you are requesting a specific coding check, it has to be done by programmers, on their schedule. I know my inbox is completely empty a couple of times a day(including right now). If you want quicker support, make sure you fill out the complete form including SellerID, it makes it easier to find your account.
4. The FAQ is being rewritten to be interactive. A forum is being added. The Admin pages being reworked will follow.
_______________________________________


To Gurudev,

With every new browser that is released, there will always be scripting problems. This is especially evident with all Netscape programming & their Java issues.

Anyone that feels any Microsoft or Netscape product being released currently is anything other than a Beta is seriously mistaken. A simple look at their "updates", "security errors" and "fixes" proves that not to be the point.

We have more than 8x the capacity today, then we had a mere 6 months ago. Over the next month that will double as we mirror the site for further redundancy. We are never running at above 30% capacity now.

I am very interested in knowing what "issues" it is we are still needing to "resolve". Feel free to contact me at anytime, or respond right here in the forum.

TomD
tom@2checkout.com

Anyone that feels any Microsoft or Netscape product being released currently is anything other than a Beta is seriously mistaken. A simple look at their "updates", "security errors" and "fixes" proves that not to be the point.

Nothing to do with new releases (IE 4.+ that is a old one and not a new release ). Also, none of this matters to the customer if they go there and stare at a blank screen. That is what I experienced myself, while testing. I am not saying that you are not addressing the problems. I am just stating what was told by one of your reps. (that it was a browser issue and was being worked on). Do some search in the forums and I am sure you will find more posts here, wherein people have had "blank screen" issues.

Again, in the end what is important, is that the customers be able to make a payment and not which release they are using. There is no chance to ask most customers what happened and why they did not pay as most would leave and will never say anything about the problems. Like I mentioned above, I have not dealt with your payment system extensively.

Other than that, I think most of the "issues" have been covered here already, more so by phpjames and I see your responses.

TomD,

I sent in a request on why Modernbill can't support automatic batching with 2checkout.com 24 hours ago and no response. They are having problems because to do autobatching it requires the storing of "CVVC" code which is illegal.

Direct quote from their customer only forums

"Integrating the signup with 2checkout is not the problem. We already have test code that does this.

The main situation is that 2checkout requires the CVV2 number to be entered for each and every transaction. There is no way to turn this off, so this totally elliminates any hopes of auto-batching in real-time.

We will still add 2checkout to the signup process and for proccesing single invoices, but it won't be like authnet, planetpayment, or echo."

So I was hoping that their was someway around this, any idea's?

Originally posted by Myacen
TomD,

I sent in a request on why Modernbill can't support automatic batching with 2checkout.com 24 hours ago and no response. They are having problems because to do autobatching it requires the storing of "CVVC" code which is illegal.

Direct quote from their customer only forums

"Integrating the signup with 2checkout is not the problem. We already have test code that does this.

The main situation is that 2checkout requires the CVV2 number to be entered for each and every transaction. There is no way to turn this off, so this totally elliminates any hopes of auto-batching in real-time.

We will still add 2checkout to the signup process and for proccesing single invoices, but it won't be like authnet, planetpayment, or echo."

So I was hoping that their was someway around this, any idea's?


We do recurring billing on our own, once the buyer pays once they are billed automatically and the buyer and seller are notified, so there is no need to keep sending us a batch to have the cards billed we just bill it for them

No one has ever requested to process a batch through us.


TomD
tom@2checkout.com

Been using them for more than 4 month.
All issues promptly resolved.
Had a problem with the delivery of my cheque to the UK.
One of them got lost and I am having to wait 2 month for a new one.

Revecom are sending out a lot of SPAM

I do not use companies spamming me with ads.

Cheers
Dima

I have register 3 times with revecom and I am still waiting for the welcome email!!!

Originally posted by DimiPunk
Been using them for more than 4 month.
All issues promptly resolved.
Had a problem with the delivery of my cheque to the UK.
One of them got lost and I am having to wait 2 month for a new one.

Revecom are sending out a lot of SPAM

I do not use companies spamming me with ads.

Cheers
Dima

What do you mean by "Revecom sending a lot of spam"? How do you know they're sent by Revecom?

If it's true, I think I'll go with 2checkout then.

Yes, I have seen them personally. Revecom is spamming 2Checkout.com customers. Maybe others too, but not sure.They are sending them an e-mail telling them to switch to revecom. Pretty pathetic if you ask me, I would assume it will hurt them before it helps them.