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View Full Version : Slow connection to the planet?


ibda12u
08-23-2004, 05:39 PM
Anyone seeing problems with The Planet servers today? Connections are slow as moss growing for me in OKC.

:( I'm glad I use them just for my cheaper accounts, otherwise my number would by ringing off the hook.

xyzulu
08-23-2004, 05:42 PM
Got a trace to show us?

ibda12u
08-23-2004, 05:44 PM
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

H:\>tracert theplanet.com

Tracing route to theplanet.com [216.185.111.40]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.1.2.2
2 1 ms 1 ms 1 ms 12.19.105.1
3 1 ms 2 ms 1 ms 12.126.185.9
4 8 ms 8 ms 8 ms gbr5-p58.dlstx.ip.att.net [12.123.196.2]
5 8 ms 8 ms 10 ms tbr1-p012401.dlstx.ip.att.net [12.122.12.65]
6 8 ms 8 ms 8 ms gar1-p360.dlrtx.ip.att.net [12.123.196.101]
7 8 ms 8 ms 8 ms 12.119.136.18
8 9 ms 8 ms 8 ms car1-1-v2.dllstx2.theplanet.com [12.96.160.43]
9 9 ms 9 ms 9 ms www.theplanet.com [216.185.111.40]

Trace complete.

xyzulu
08-23-2004, 05:46 PM
Well you must live next door!
That is an excellent speed... I can't even get to my ISP's homepage in that time...

Are you sure it is not the server itself?

ibda12u
08-23-2004, 05:52 PM
I'm in OKC, OK. Opening their website www.theplanet.com takes an incredible amount of time. My free/cheap hosting clients sites are all draggin through the mud.

I think it's time to find a new reseller account to put my free stuff on.

WebMate
08-23-2004, 05:53 PM
Your trace doesn't show any slow hops as far as I can see. Have you checked your average server load?

ibda12u
08-23-2004, 05:57 PM
Just 0.17 (I'm assuming that's alright, as we are primarily a windows host, and I'm not real familiar with the ins and outs of server load on Linux)

ibda12u
08-23-2004, 05:59 PM
Whoa, spiling to .34 I'm assuming that's still okay? mem usage of 49%

GideonX
08-23-2004, 06:03 PM
You're trace looks perfectly fine to me...is the site(s) in question the ones in your sig?

ibda12u
08-23-2004, 06:07 PM
yes sir, those are a couple of the one's crawling.

GideonX
08-23-2004, 06:10 PM
Both the sites load fine on my end here in NY.

SROHost
08-23-2004, 06:19 PM
They (the planet's site and yours) also load nearly instantly from both office DSL and Level3 backbones in Los Angeles.

Wullie
08-23-2004, 06:21 PM
Both load pretty fast for me and I'm in the UK. ;)

WebMate
08-23-2004, 06:22 PM
Give'm a call, and see what they say. It migh be just you subnet.

ibda12u
08-23-2004, 08:03 PM
Thanks guys, My connection at home is pulling the sites without a problem. I will see how things are tommorow, and call the planet if same problems are going tommorow.

Coolraul
08-23-2004, 09:31 PM
Originally posted by ibda12u
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

H:\>tracert theplanet.com

Tracing route to theplanet.com [216.185.111.40]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.1.2.2
2 1 ms 1 ms 1 ms 12.19.105.1
3 1 ms 2 ms 1 ms 12.126.185.9
4 8 ms 8 ms 8 ms gbr5-p58.dlstx.ip.att.net [12.123.196.2]
5 8 ms 8 ms 10 ms tbr1-p012401.dlstx.ip.att.net [12.122.12.65]
6 8 ms 8 ms 8 ms gar1-p360.dlrtx.ip.att.net [12.123.196.101]
7 8 ms 8 ms 8 ms 12.119.136.18
8 9 ms 8 ms 8 ms car1-1-v2.dllstx2.theplanet.com [12.96.160.43]
9 9 ms 9 ms 9 ms www.theplanet.com [216.185.111.40]

Trace complete.


OMG how do you live with that lousy connect :bawling:

lumbyjj
08-24-2004, 03:28 AM
Trace route from across the street.. :)

C:\Documents and Settings\James Lumby II>tracert theplanet.com

Tracing route to theplanet.com [216.185.111.40]
over a maximum of 30 hops:

1 4 ms 4 ms 3 ms airband-69-26-211-137.airband.net [69.26.211.137
]
2 5 ms 4 ms 4 ms airband-69-26-211-129.airband.net [69.26.211.129
]
3 4 ms 4 ms 4 ms 172.21.10.1
4 4 ms 4 ms 4 ms airband-69-26-209-9.airband.net [69.26.209.9]
5 4 ms 4 ms 4 ms 207.55.138.217
6 4 ms 4 ms 4 ms ge-1-2.a00.dllstx04.us.ra.verio.net [129.250.28.
186]
7 5 ms 4 ms 5 ms ge-9-3.a00.dllstx04.us.ce.verio.net [157.238.228
.38]
8 5 ms 5 ms 5 ms car1-2-v2.dllstx2.theplanet.com [12.96.160.44]
9 7 ms 5 ms 6 ms www.theplanet.com [216.185.111.40]

Trace complete.

C:\Documents and Settings\James Lumby II>

wheimeng
08-24-2004, 03:51 AM
I don't see any problem with the traceroutes, could it be apache settings?

Maybe one of your log files exceeded 2GB limit? Had such problem before...

ibda12u
08-24-2004, 10:41 AM
Okay back on my network at work, same problems slow connecting to anysite there. I called the planet, and they are having no problems at all. My ISP is looking into it to see if it's an issue on their end.

I know it's not the planet though cuz I can see if fine from home, and other spots.