my company has moved from host to host, and we have yet to find a host company that seems to even care if we do business with them or not. I placed an order with my current host to have, PHP3.0.7 upgraded to PHP4.0.x, this order was placed on September 13th, and it still isn't completed! I don't understand how, in a business where there really isn't a monopoly, companies can afford to act so stupid, and look so stupid, because they can't do a little software upgrade!

Any responses, I'm interested to see what others think.

Some companies rather wait and let all the bugs cleaned out before upgrading. Some may take more time then the others. But eventually they get around doing it.

Alabanza based hosts, for example, took very long to install php4 simply because Alabanza did not install it. But now, all the new servers coming up from Alabanza, have php4 installed from the begining.

I understand that they may have wanted to wait for bugs to be fixed, or whatever, but I have personally requested this upgrade, and it was a matter of my site being able to work or not. Some of the things I want to do require PHP4, and I can't wait for 2 months or more, time is money, and I don't have much of either. My server is a dedicated server, and they provide the option for upgrading to PHP4.0, otherwise I wouldn'at have requested. They also promised me more than five times that it would be completed by a certain time and it hasn't been completed yet. How do they get away with this?

I thought you were talking about a virtual account. sorry.

Who have you got the server with?

*****

that explains it all then :P.

lol... yeah.. a 100%.. now its crystal clear to me.. hehe :D

So how do I find a company that isn't going to screw me? I also had problems with Webhosting.com.

go dedicated with tera-byte.com youll be in good hands there.

Or got dedicated with UltraSpeed as they seem like a pretty reasonable company from what everyone else is saying about them.

Wow, ***** and WebHosting.Com what a combination.

Check out these:
DigitalNation (www.dn.net)
Rackspace (www.rackspace.com)
DedicatedHosting.Com
DialToneInternet.net
Catalog.com
Alabanza.com
Netinfra.com
Vdi.net

Mikey,

I'm afraid you've had the worst luck by picking two of the largest and worst hosting companies in the business - check out suggestions by the others and see how you go.

Originally posted by SysAdmin
Wow, ***** and WebHosting.Com what a combination.

Like a left and then a quick right jab. Mikey, gotta give you credit, you've hung in there. Good news is, that round three won't be as bad as the first two. You've worn them down and now you are ready to do battle!

Matt, Technics, and KDA's suggestions pretty much cover all that I would start with.

Talk about an unfortunate propensity to step in front of moving trains... lol.

If your hosts sucks, dump it, use another one. Why worry about this stupid <<MOD EDIT>>. Check this one out:
http://www.webhostingmedia.net
it's host you can rely on, plus it's cheap.

Good luck man!

<<MOD NOTE>>
Inappropriate language edited. Also, please post the URL of your site that is hosted with webhostingmedia.
<</MODERATOR NOTE>>

[Edited by Chicken on 11-13-2000 at 10:06 PM]

Watch your language please sir...

Gosh... I didn't mean to say "propensity" -- it just slipped out.

Sorry!

Hehheehehheehe

Would you mind getting your infamous 'shaming' tools out please etLux? We have someone who'd like to be shamed for our own pleasure...

Oops... didn't get to page 2. I see things have been addressed already.

I had no idea I had become infamous... what a delectation of thought to be so considered! Thank you.

Whom do you wish me to castigate?

Originally posted by etLux
Whom do you wish me to castigate?

Now there you go again! You've been warned ONCE already! :)

Ack!

My apologies once again.

I fear to say more, in that I may but exacerbate this situation.

Yours in abjection,

etlux,

Would you please put a link to Websters dictionary in your sig for the rest of us uneducated people.

Some webhosts enable both versions of PHP so they run concurrently, this enables the clients using older versions to remain backwards compatible why still satisfying those who want the upgrade. If this works for you then I would probably recommend <<MOD EDIT>> I have been satisfied with how they approach these sorts of issues.

<<MOD NOTICE>>
Nate, I'm only going to say this once. You are listed as the admin and billing contact of the host you mentioned (which has been edited out). I ask you to read the forum rules posted at the top of each forum. If you fail to do this, you will have to be banned.
<</MOD NOTICE>>

[Edited by Chicken on 11-13-2000 at 10:02 PM]

Originally posted by Marty
etLux, Would you please put a link to Websters dictionary in your sig for the rest of us uneducated people.

http://dictionary.com/

Education? I just like words.



[Edited by etLux on 11-13-2000 at 09:46 PM]

Mikeyt,

Try tera-byte.com .... their bandwidth is great & i'm very sure you are in good hands there coz i needed support twice & they done it & replied my email in less than 1/2 hour :D Once is to update my email DNS & another to request for MYSQL username & ID for my new VBOARD :D

aaron