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View Full Version : cpanel licenses.. burst takes forever


universal2001
01-06-2002, 09:37 PM
You pay them $80 per month to get a piece of software and they don't even install it on time..

what is the typical time to wait for a cpanel license.. its been 2 days!!!! arghh....

AlaskanWolf
01-06-2002, 10:58 PM
we got away from burst, we went with pwebtech for our license's

Burst takes about a week to answer a support ticket on cpanel issues, they are great at AIM (being online) but thats about it, you litterally have to open a ticket, when you see them online and active to allow them to answer a ticket. If you dont, then it will sit there for a full week, then they finally answer you and very likely you already had other assistance with the issue....a week ago.

BurstNET
01-06-2002, 11:16 PM
We only perform CPanel installs Monday thru Friday. In the future, please contact us directly if you have any questions.

Sean R.
BurstNET