Can you access your servers?

Info removed now - appears that anyone with a server at the Atlanta datacenter (and hosting with Plusweb/ServerHost/Colorackspace) will not have a working server due to problems.

Appears dv2 do not have any involvement other than terminating Plusweb/ServerHost services for the time being.

--James

No, our server has been down for some three hours so far. Also received a let's just say interesting email earlier from serverhost, putting two and two together I say your theory could very well be right. My concern right now though is a lengthy blackout.

Yeah,

I agree - it seems a bit too dodgy too me. Its a shame - not had any problems/downtime for ages and Jeffrey is on the mend too.

Just waiting for another company I know who have servers with dv2 to come online to see if his are up.
If his are, then urm... very dodgy.

--James

The last time I talked to Jeff was a little after 3 AM EST, at that time he was planning to go to the data center to fix whatever is wrong himself. It's past 7 AM and still nothing.

It seems to be a problem with the connection between DV2 and the Plusweb equipment.

Originally posted by WildWayz
not had any problems/downtime for ages


Are you joking?
The last network downtime was on December 27th!

Originally posted by c0bra
My concern right now though is a lengthy blackout.
It may be worse....much worse... :(

Originally posted by energy

Are you joking?
The last network downtime was on December 27th!

It may be worse....much worse... :(

There was?
I never got any outage reports for that time.
Weird :/

Hope it is sorted soon and Jeffrey didn't throttle dv2 :D

--James

Hmmmmmmmm

I don't know what to think.

I just got an email from dv2.net about all of this. According to them Plusweb had their services terminated hence why we are all down. Reason for this was failure to pay and once paid, cheque bounces.

God this is such a f**ked up situation.

--James

WildWayz, please check your ICQ.

are u R0ntec?

James

my server with serverhost is down as well :(

Me thinks our box will be down for a very long time then. Time to start moving a few sites elsewhere, make a bunch of DNS changes and trying to reach Jeff to cancel our account. This would have to happen just a few days after our server admin left for 2 months in Australia. Damnit!

yea I am already working on DNS changes.. :bawling:

Shows you the confidence I have in a fast fix...

Just wish we heard from Jeffrey about all this :/

Its getting to the point where I wanna just hang up my gloves and quit - and to think I was hoping to go live this month (I mean, properly).

Us little people have it rough. If we go with a bigboy host like Pwebtech, BW costs a fortune and that will be reflected in our prices - and then people say "look at blahblah - $15 for 100mb space and 5gb BW!" when we would be making very little money :/

/me sobs :bawling: :bawling: :bawling:

--James

hmm so how long are you guys down for now? His upstream provider said its because he didnt pay? Wow...

Originally posted by cbaker17
hmm so how long are you guys down for now?

Since 2 AM EST.

JEEZ!!! thats nuts... well im not trying to flame jeff at all i just feel bad for his customers, though im sure hes trying to figure out a way to get them paid...

It is nuts... and I'm losing money right now...

One of my customers left, and I was suppose to have a signup today (referal via word of mouth), and now that's impossible...

*sigh*

:angry:

I feel sorry for you guys, I have contacts with DV2, unfortunately, things dont look good for serverhost, unpaid bouncing cheques etc..

I hope he gets things sorted, quickly, for the sake of his clients.

I have a server with them too. It's been down for a while.

Damnit, things were starting to look better.

Anyone else out there who has a similar deal?

$129 / month
p3 900
512 megs of ram
9 gig SCSI
100 gb bandwidth per month

- phearle

If anyone has any contact info for dv2 directly or for jeff right now, please PM or Email me.

I heard serverhost have paid up, they should be back online soon :D

Shazad

Who is your source?

I have my source, we are partners with dv2.net and have had confirmation that serverhost and finally paid up.

!00% confirmed they will be back shortly :D

Shazad

I can confirm the same.

All I can say is I feel extremely stressed out today and I am not in a good mood.
I have snapped at friends and family because of this - even told my pet cockatoo to $£%! off :(

All because of this :/

--James

Dont Worry James(WildWayz), the good days on there way too!! :mad:

Note : Life is to short to stress, live it to the full :D

Shazad

I'm not in the finest mood either... :(

I just lost $50 or so today... all because of this....

grrr...
:angry:

Mesa had to refund some people part of their monthly pay too :/
Luckily noone has left :/

--James

servers are coming back on line but most are still down.

15 hours of downtime.

Mine's up too

James

Are anyone elses servers(s) still down?

James... You have seen DCJN pricing. It is pretty competive.

My server is back online :look:

Originally posted by jayglate
James... You have seen DCJN pricing. It is pretty competive.

DCJN ?

--James

Yeah,, you know my ICQ.

Isn't it a little weird for a provider to be sharing financial information with anyone other than the customer?

We have 1 server up and 2 still down there. :-(

Boy am I glad I don't have all my servers there. LOL

If anyone is still having problems, please call support at 800-342-2706. There are people aware of the situation standing by to help with any needed reboots or FSCK'ing if necessary.

As for me, I'm headed to bed. This has simply been a terrible day for me and everyone involved with Serverhost, and I'm sure it wasn't good for any of our customers either. My sincere apologies - I fought every minute of the fourteen hours to get everyone back online.

I'll speak more about it with customers individually, if you need to hear more. I'll try and be on ICQ tomorrow, but if not, drop me an e-mail to jeffrey.kehe@plusweb.com.

Regards,

/me hunts down Jeffrey :o

Anyone managed to talk to him yet?

--James

I haven't talked to him but my last server finally came live at 11AM EST today. I cannot afford this kind of downtime. :-( Jeff, if you see this, please contact me either today or Monday. You should know how to get me. :-)

he's just popped on ICQ and is talking to me.

Hold off the beatings for now and listen to what is being said.

James

I told you if you just would have wished jeff a HAPPY HOsting Day (see previous thread) none of this would have ever happened :)

Originally posted by cbaker17
I told you if you just would have wished jeff a HAPPY HOsting Day (see previous thread) none of this would have ever happened :)

I'm sure that would have helped. Maybe wishing my upstream provider a happy hosting day would have helped even more, though?!?

I'm not going to go into specifics here, because they visit the board too. If anyone wants more information about what happened, contact me directly. Anyone who was contacted by DV2 or had contact with DV2 yesterday, and they tried to convert you over to them as customers - please e-mail me - we would like to know.

hmm are these people cari.net? or who ever that company was that was offering cogent + racks for like 3K?

You can always come to us Jeff :)

OK it wasnt that funny, no really STOP LAUGHING :)

No. Cari.net is in San Diego, California, I believe (from looking at the traceroute).

They are located in Atlanta, Georgia.